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5 Ways Home Security Firms can Boost CX with Visual Assistance

TechSee

Enter Visual Assistance. What is Visual Assistance? Visual assistance, powered by Video and Augmented Reality, allows users to instantly stream their mobile device camera or screen for real-time, interactive visual engagement. 5 Ways Home Security Firms can Boost CX with Visual Assistance.

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How Conversational AI Can Optimize Your Workforce

Interactions

Read on to learn 6 reasons that investing in Conversational AI applications like virtual agents can optimize the contact center workforce to keep customer experience and scalability high: Handle unlimited volume. Letting AI lead customer interactions can help position agents where they are needed most. Ensure Security.

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No Fault Found Returns: a Supermassive Black Hole for Retailers

TechSee

Computer Vision Artificial Intelligence (AI) is allowing retailers to attack a primary pain point for consumers. All the consumer has to do is unbox their new purchase, tap their smartphone, point the camera at the product, and let the AI assistant walk them through the rest with a Snapchat-like overlay on their phone screen.

Retail 136
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Move From Customer Service to CX with the Right Technology

Upstream Works

In those earlier times, businesses did not actively court customers beyond generating sales, and viewed them en masse rather than as individuals who each have a distinct relationship with the business. But that’s only part of the story. Connected Digital CX.

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AI-Human Hybrid – The Right Customer Service Chatbot Solution at The Right Time

TechSee

With all the AI hype in 2017, the customer service industry expected smart machines to truly transform the customer experience. However, while AI has not yet become the answer to all our customer service challenges, the technology is moving forward at a rapid pace, and is en route to achieving the level of impact previously predicted.

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Here’s Why 2017 Might NOT Be The Best For Service

Steve DiGioia

Machine learning is a type of artificial intelligence (AI) that provides computers with the ability to learn without being explicitly programmed.**. Our shopping will change from a personal experience (one live human helping another) to a technological experience where a computer will be my assistant. . That’s not service!

2017 40
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Empowering the modern hotel experience with John Paul

John Paul

From voice assistants in every room to smart mobile keys, the hospitality industry is pushing boundaries when it comes to AI. L’article Empowering the modern hotel experience with John Paul est apparu en premier sur John Paul. The article highlights John Paul’s digital expertise and unique CRM. ?

Hotels 40