Four Things to Consider When Leveraging a Customer Feedback Management Platform
InMoment XI
DECEMBER 6, 2021
Yes, customer feedback management platforms are very good about providing both a high-level snapshot of feedback and a convenient way to drill down into that feedback, but an online dashboard can only take an organization so far. Selecting a CFM platform partner should be about more than just price, “sexy” graphics, branding, etc.
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