Revolutionizing Retail with AI-Driven Customer Experiences
InMoment XI
JANUARY 20, 2024
What’s more, they expect a brand to keep pace as their needs and preferences evolve over time. Diagnostic Insights: Diagnostic Insights focus on the ‘why’ and ‘how’ behind a customer’s behavior. Descriptive Insights : These insights paint a picture of how a customer has engaged with a brand in the past.
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