operational-efficiency 
SurveySparrow
NOVEMBER 21, 2023
It is a strategic process that optimizes the entire storage process to ensure seamless product movement (Yes, from receiving raw materials to delivering finished products) So, what exactly is warehouse logistics, and how can it revolutionize your business operations? This ultimately cuts operational expenses. What’s that?
InMoment XI
APRIL 24, 2024
In the dynamic landscape of healthcare, where patient care is paramount, the role of healthcare contact centers has emerged as a vital component in ensuring seamless communication and efficient service delivery. InMoment’s conversation analytics software offers a solution by expediting the process and delivering enhanced results.
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InMoment XI
APRIL 23, 2024
AI-driven solutions streamline operations, enhance efficiency, and empower employees with data-driven insights, enabling them to focus on high-value activities that drive meaningful outcomes. This enables businesses to allocate resources more efficiently and focus on initiatives that drive meaningful outcomes.
InMoment XI
FEBRUARY 8, 2024
Whether that be through cost-saving measures, increased operational efficiency, or strategic initiatives to boost revenue, the pursuit of financial success is a constant in the business world. Contact center optimization refers to the process of improving the efficiency, effectiveness, and overall performance of a contact center.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. . 💥 Enter conversational AI - an absolute game-changer (if done right) in redefining CX norms.
InMoment XI
OCTOBER 31, 2023
In the fast-paced world of customer service, call center management plays a pivotal role in ensuring efficient operations, customer satisfaction, and improving the customer experience. At its core, call center management is the art of overseeing the day-to-day operations of a call center, ensuring that it runs smoothly and efficiently.
CSM Magazine
JANUARY 20, 2021
Retail operations are closely connected to the business’s profitability and working on improving its efficiency is an ongoing task. The thing is, retailers operate on very thin profit margins that are based on the difference between supplier prices and sale prices (operating costs also need to be included). Self-checkout.
Speaker: Brian Morin & Helena Chen from SmartAction
How can you render this process more efficient and give more space to the valued interaction to shine? How information gathering and authentication in natural language through an AI agent can cut down on AHT and save money on operating costs. Only 25% of the call is valued customer interaction. By starting every conversation with AI.
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