partners channel-partners 
Playvox
APRIL 19, 2022
Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. We remember the benefit of simply walking across a room to pull a partner into a conversation. Click h e re to learn more about the benefits of Playvox’s partner program.
Gainsight
SEPTEMBER 5, 2021
Unfortunately, this already difficult customer feedback loop can be made even more complicated to decipher and manage if your business model includes the use of channel partners to help sell or implement your product. Why weave channel partner customer experience data into your customer success platform?
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InMoment XI
APRIL 25, 2024
Additionally, maintaining open lines of communication, actively addressing concerns, and adapting to evolving regulatory requirements can further bolster a reputation as reliable and reputable financial partners. By being seen as a trusted and involved community partner, S&Ls can enhance their reputation and foster a positive brand image.
Gainsight
APRIL 13, 2021
But how does it work when channel partners are involved?”. To help in our quest to answer that question, we assembled a virtual happy hour for Customer Success leaders in channel-centric businesses. Partners Can Become Virtual Members of the CSM Team. Partners Don’t Always Have CSMs—But Some Do.
Avaya
NOVEMBER 2, 2016
Since joining Avaya 14 months ago, I’ve been working closely with our channel partners and distributors to ensure we’re in lockstep when it comes to our strategy for mutual profitability and growth. Another area where Avaya and our channel partners have combined efforts is through our persistent focus on customer satisfaction.
BlueOcean
MARCH 19, 2024
On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Trust both your incoming new partner & your outgoing incumbent to conduct the transition with professionalism – this won’t be their first rodeo. Knowledge Transfer: Here is where things can be delicate.
Education Services Group
JULY 10, 2019
An effective Customer Success strategy depends on buy-in from your channel partners as well. The relationship between OEMs and partners is nuanced. So in today’s SaaS-dominated B2B landscape, channel relationships are in need of an update. Success for your partners means success for your customer and for your business.
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