platform composable-cs 
Totango
JUNE 8, 2022
Eliminating these chokepoints is key to success, but you won’t be able to do that by trying to force-fit tools like your CRM, monolithic CS platforms, non-scalable solutions or modern work tools that just act as a temporary band-aid for your problems. Implement Composable Customer Success.
Totango
JULY 8, 2022
However, it’s important to note that you can’t support a value-driven model by using unwieldy monolithic CS platforms, piecemeal CS solutions, or by trying to force-fit your CRM system. Totango is the first and only composable customer success platform in the market. You need Totango.
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Totango
JANUARY 3, 2024
With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.
Totango
APRIL 6, 2023
To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts. While CS is poised to be in the driver’s seat for retention and expansion, we believe that everyone across the enterprise plays a role in customer success.
Totango
JULY 19, 2022
How Your Customer Success Platform Can Replace Your CRM. By implementing a quality CS platform, you can: . Double Down on Your Customer Base with Composable CS. Instead, you need a solution that is purpose-built for composable customer success. Even better, no IT or administrative intervention is required.
Totango
JUNE 10, 2022
This idea of using building blocks interchangeably to create a different end result is the basis for business composability. Essentially, composability is the practice of architecting a business using modular, interchangeable pieces that allow for quick pivots and the ability to reimagine how the different parts and pieces can fit together.
Totango
JUNE 21, 2023
We are thrilled to announce an exciting new product as part of our Composable Customer Success platform: Totango In-App ! Bridging the collaboration gap with Totango In-App Despite significant collaboration between CS teams and other departments, many leaders still feel that more can be done to improve cross-functional collaboration.
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