podcast creating-happy-place-for-both-the-service-team-and-customers 
Experience Investigators by 360Connext
FEBRUARY 3, 2020
The nucleus accumbens is, therefore, neither pleasure nor addiction centre, and only incidentally a happiness centre. I’ll throw it back to Dr. Spitzer: “The bad news is: the module of our brain that is responsible for experiencing happiness is focused not on permanent happiness but on permanently finding interesting novelties.
Experience Investigators by 360Connext
JUNE 13, 2023
Do you have a Chief Customer Officer? Where this vital function should sit in their organizational structures is the lingering question of customer experience management. This reflects a dedicated commitment to the customer experience, and it can be a powerful statement to both customers and employees.
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TechSee
JUNE 16, 2022
Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product, the way in which these interactions are handled are at the heart of customer satisfaction. Eric Esguerra, Vice President, Customer Service & Operations at Miele Canada Ltd.
Playvox
FEBRUARY 20, 2024
However, managing remote teams effectively comes with its own set of challenges. Hybrid work, which has also dramatically risen in popularity post-pandemic, is when companies offer employees a mix of both on-site and remote work options. The concept of remote teams and remote work has gained popularity for several reasons.
GetFeedback
DECEMBER 16, 2019
Your customers want more, so you need to meet and exceed their expectations. But you already know what you need to do: collect customer feedback. Waiting until everything falls into place so that you start collecting customer feedback won’t happen. Improve customer experience . Customer preferences differ.
Kustomer
APRIL 21, 2022
Listen and subscribe to our podcast: Have you ever considered the importance of turning customers into forever fans, a.k.a It’s widely known that some of the best growth comes from word of mouth marketing, which naturally occurs when customers suggest your products to others in their close circles. brand ambassadors?
Kustomer
AUGUST 26, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen flies solo as he recounts an interesting leadership phone call, during which he realizes what tools businesses need to be customer focused. Listen to the full podcast to learn more! Get out of here!”
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