Remove product copilot
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Microsoft Copilot: Is This the Latest Disruptive AI Capability for Customer Service?

CSM Magazine

Microsoft recently announced the launch of Copilot, a new tool that is set to bring massive productivity gains for professionals across the globe using its Office 365 application suite. So, what exactly is Copilot?

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The ROI of Generative AI in CX: The Financial Case for AI Automation

TechSee

When customers provide images of their receipt or product, computer vision AI can fairly easily identify the customer, product, and even their particular issue. In light of your recent interaction, NPS asks, how likely are you to recommend this product or service? CSAT asks customers how satisfied they are with their experience.

ROI 109
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Introducing KIQ Agent Assist — Increasing Agent Efficiency by 65% With a Breakthrough AI-Powered Agent Copilot

Kustomer

An AI-powered agent copilot built on top of our CRM. For over 9 years, Kustomer has been developing products and capabilities that place the customer at the center of the experience. KIQ Agent Assist is an AI-powered agent copilot designed to empower agents to be more efficient with automated communication personalization capabilities.

Metrics 69
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Pulse Turns 10! Celebrating a Decade of Defining a Durable Industry

Gainsight

Some other incredible speakers we’ve hosted at Pulse over the past decade include: Yamini Rangan, CEO, Hubspot Nir Eyal, Speaker, Investor, Author of How to Build Habit-Forming Products Sal Khan, CEO of Khan Academy 2. We called it Gainsight CoPilot and we unveiled it at Pulse 2015. Well, London, anyway. But it all started at Pulse!”

2015 52
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The Chatbot Is Dead, Long Live the AI Sales Assistant: Chatfuel’s New AI Sales Assistants Allow Fast Scaling

CSM Magazine

Chatfuel is not a copilot with pre-written customer support responses. They can suggest new products customers may be interested in and ensure that all customer questions are addressed.” “Chatbots are dead,” exclaimed Fedor Pak, Chatfuel CEO. We aim to fully automate the sales process right on messenger apps.

Sales 52
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How MoveWorks Increased CSM Capacity and Saved $2.5M in Customer Retention Costs Using Automation

Gainsight

MoveWorks, a leading AI copilot platform , rocketed to rapid growth status as the AI-driven enterprise sector took off last year. MoveWorks integrated Gainsight directly into their own conversational AI product, so CSMs could easily access account info. Slick Integrations. Scaled Outreach. Smooth Operations.

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Définir l'IA générative : de quoi s'agit-il et comment l'utiliser en toute sécurité ?

Inbenta

These include: Text generators in the form of coding solutions (OpenAI Codex, Copilot, Studio Bot) as well as Language Language Models (ChatGPT, Google Bard and others) that can create written content, including marketing and promotional materials, summaries, essays, and more.