Do Companies Recognize the High CX Value of Employee Advocates?
InMoment XI
FEBRUARY 25, 2022
Do companies recognize the high customer experience (CX) value of employee advocates? Shouldn’t they want to cultivate the kind of behavior advocacy represents? Employees are the key, critical common denominator in optimizing the customer experience. This article was originally posted on CustomerThink.com. That’s my belief.
Let's personalize your content