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Converse 2022

Uniphore

Join us as we explore the technology and strategies needed to accelerate key initiatives, improve customer retention and drive revenue growth in today’s enterprise. Find out about the technology and strategies needed to accelerate key initiatives, improve customer retention and drive revenue growth in today’s modern enterprise.

2022 126
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What 5 Customer Experience Leaders Are Loving in 2019

Oracle

We’re going to be talking in more detail about the trends below, plus other key imperatives for customer experience in 2019, on my webinar happening Thursday, February 14 at 2pm EST. I’ll be moderating and joined by both Blake Morgan and Ian Golding. And, I’ll do you one better. Don’t miss it! Eliminate friction.

2019 92
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4 Reasons Hierarchy Can Help CSMs and Their Customers

ChurnZero

Having a senior CSM leading the meeting, and an agenda as high level as you can go before you hit the title of an undergrad business philosophy class, can be essential in ensuring your buyer feels their time is being well spent. Upcoming Webinar: Unpacking the Power of the Executive Business Review. Customer Success Around the Web.

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“Rub A Dub Dub” We’re In A Customer Hub

Martin Hill-Wilson

Here are some scenarios which illustrate this point: If customer lifecycle management matters to an organisation’s growth and profitability, then the normal way that marketing, sale and service teams go about their business cannot be seen as fit for that purpose. They work in paper based, manual environments as much as digitally smart ones.

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Why Customer Relations Are Vital to Your Business

Help Scout

A strong customer relationship management strategy underpins sustainable growth. Relationships are the key to long-term growth, and some people intuitively know how to prioritize their customers. Not only would one of our support pros fix the problem, they might also invite you to a webinar to deepen your understanding of the tool.

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A Week in the Life of an InVision Customer Success Manager

Amity

This is our most advanced product available , and we serve customers across many different industries, from finance to technology startups and everything in between. If these first two items are going well, my other responsibilities, which include renewals and account growth, are much easier!

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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

On the other hand, were they ready to attend another virtual conference after 18 months of staring at Zoom meetings, webinars, Facetime calls, and virtual events? We were lucky to continue our partnership with Simply Better Events , an award-winning, creative engagement agency, and ETS , a world-class A/V technology services team.

2021 45