Retail Reputation Management: Shop Strategies for Customer Retention
InMoment XI
MAY 2, 2024
Whether you are a local shop, regional staple, or nationwide brand, reputation management is one of the most important marketing strategies you need to master to ensure brand success. In retail, the power of the review is stronger than ever. Almost all consumers, 95% to be exact, will read an online review before purchasing a product.
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