CSM Magazine

JULY 25, 2019

So, the question we’re asking is; how can you empower your team to deliver an amazing experience? To find out how, join Incite Group’s webinar, “Supercharge Your Workforce” (July 30, 11 AM EST). Register for this free webinar – Click Here! Diane Magers, Former CEO, CXPA.

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Webinar NPS Metrics Customer Service 40

CSM Magazine

NOVEMBER 24, 2021

Reuters Events are excited to announce the final service & experience webinar of 2021: ‘Supercharging Customer Care: Optimizing Experiences to Drive Business Growth’ featuring senior leaders from EXPO2020, Hootsuite, Getaline Ecommerce & Customer Service Culture! Listen in live or pre-order the recordings direct to your inbox!

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Customer Care Webinar 2022 2021 52

ChurnZero

JANUARY 4, 2024

Statistics show that customers, more than first-time buyers, are more willing to buy new products and more of them because they already have a trusted relationship with your brand.” Start with simple self-paced courses, in-product guidance, and live online webinars and workshops.”

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2024 Customer Success Chief Customer Officer 2023 52

ProProfs Chat

SEPTEMBER 17, 2021

When your employees are happy, their efforts result in better customer experiences, leading to better organizational growth. An excellent employee experience ensures that your employees contribute more productively to your organization’s growth in the long run. Read more: Your Ultimate Guide to Employee Engagement Surveys.

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Employee Experience E-support Feedback Culture 52