webinar-unifying-customer-communities-and-education 
Education Services Group
MAY 25, 2022
Speaker: Jay Nathan , Chief Customer Officer of Higher Logic & Co- Founder of Gain Grow Retain . Having co-founded the massively popular CS community, Gain Grow Retain, and as Higher Logic’s Chief Customer Officer, Jay Nathan has a wealth of knowledge about Customer Communities and how to successfully launch (or revamp) them.
BirdEye
FEBRUARY 13, 2024
Chiropractor marketing educates people on the benefits of chiropractic treatment and drives awareness of your practice. For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it. Table of contents Why do chiropractors need marketing?
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SurveySensum
SEPTEMBER 5, 2023
Do you know how exceptional customer experience can transform your SaaS journey? Your customers feel the same way. A positive SaaS experience facilitated by cutting-edge SaaS feedback software leads to satisfied, loyal customers who not only stay but also become your advocates. You will continue using it, right?
Gainsight
MARCH 21, 2023
We’ve officially kicked off our European leg of the Customer E.R.A.S. The Customer E.R.A.S. Tour brings together the best and brightest voices in Customer, Product, and Community across North America and Europe. Tour here in London. What’s E.R.A.S., Hint: It’s so much more than a Taylor Swift homage.)
CSM Magazine
JUNE 12, 2023
In today’s digital age, contact centers play a critical role in customer support, sales, and overall communication between businesses and their clientele. Unfortunately, these centers have also become a target for fraudsters looking to exploit the vulnerabilities inherent in these systems.
eglobalis
OCTOBER 1, 2017
The CXPA helps customer experience professionals make customer experience management an integral part of how their companies operate and to enable customer experience professionals to embed transformation across their organizations. The CXPA has over 4,500 members and rapidly growing, representing 70 countries across the globe.
ChurnZero
JANUARY 10, 2020
As SaaS gets more serious about Customer Success, their representation on the executive and C-suite level will follow (as envisioned in our 2020 Customer Success predictions ; see #2). Based on LinkedIn research, Customer Success r oles saw 34% annual growth —qualifying them as one of the top emerging jobs in 2020.
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