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7 Leaders in Finance and Tech Share What They Wish They Knew Before Embarking on Their CX Journey

Customer Bliss

” Claudiu mentioned that he lives by this quote, and I think it’s a phrase that truly embodies what customer experience is about. In addition to this quote, Claudiu and other guests on my show have all shared valuable lessons they’ve learned while serving as a CCO or related C-Suite executive managing customer growth.

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CX Success Stories – Butler Ag Equipment

Daniel Group

Thank you so much. Jodi Phillips (00:14): Thanks for having me. And tell us a little bit about Butler and about what you’re doing. We have four locations in Nebraska, servicing that area, and have been there for a number of years now. So thank you a lot. What prompted you to do that?

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History Repeating Itself? Lessons Learned From Previous Pandemics

Magellan Solutions

Ask these people who failed big in life and they would show you how you can see your biggest strength when you’re pulled into the rock bottom. To contain the further transmission of this pandemic, governments from all around the world have ordered their citizens to stay inside their houses — putting a halt to social consumption.

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Lessons Learned from the Frontlines of CX: 7 Major Trends that Impact Customer Engagement

Bold360

What have we learned since the pandemic changed, well, everything? Bhairavi Mehta, Customer Relationship Manager at Bold360 shares the top seven customer engagement trends she’s seen across Bold360 customers over the last year — with real-world examples you can probably relate to. .

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The Authenticity challenge: 25 marketing, CX and innovation takeaways from the 2016 Customer Intelligence Summit

Alida

The two-day annual conference featured keynotes and presentations by some of the world’s leading customer-centric brands. Start by clearly defining what your company stands for, developing an understanding of how customers engage with your brand and prioritizing lasting emotional connections with consumers.

2016 267
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Pulse Everywhere: The Biggest Event Pivot of My Career

Gainsight

Fast forward 12 years, I landed my dream job as the Director of Corporate Events at Gainsight, giving me the experience of working on both the client and agency side of event production and the opportunity to oversee the corporate events team here at Gainsight. February 28 – a day I remember well.

Events 88
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Bringing Humour and Joy into Work with Erin Skillen

Russel Lolacher

Even you.) – Jennifer Aaker and Naomi Bagdonas. Connect with, and learn more about, Erin on her platforms: . The connection humour and joy have to mental health. What humour might not be appropriate. And on the show today we have Erin Skillen and here is why she is awesome. Erin Recommends . Google Podcasts.

Culture 98