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Top 3 CX trends banks need to be aware of in 2022

Interactions

Read on to understand the top 3 CX trends you need to be aware of in 2022 to stay ahead of the game. Deloitte found in 2019 that customer satisfaction with contact centers went hand in hand with overall happiness towards financial institutions, and Covid has likely exasperated this trend further. Speak like a human. Personalization.

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Medical imaging modalities: A spotlight on the liver

Clarivate

1] This week marks World Liver Day (April 19th), an initiative to raise awareness of liver health that is supported by major liver associations, such as the European Association for the Study of the Liver (EASL) and the American Association for the Study of Liver Diseases (AASLD). [2] Global burden of liver disease: 2023 update. Eur J Cancer.

2023 59
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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022. With nearly 1.44

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Healthcare Call Center: The Future of Healthcare Consultation

Magellan Solutions

This includes phone calls, e-mail, SMS, or the internet. Marketing research support . The Increase in telehealth visits during the last week of March 2020, compared to the same dates in 2019. Consumer support. Consumers that said they have already chosen to support a company that delivers good customer service.

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ESMO 2022: Ten key takeaways on Europe’s top oncology event

Clarivate

Clarivate oncology experts share key takeaways from the 2022 ESMO Congress and their expected impact on the drug treatment landscape and patients. Read on to for insights from our analysts on: Global highlights from ESMO 2022. Key ESMO 2022 highlights from Mainland China. Seven global highlights from ESMO 2022.

2022 52
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Horizontal vs. vertical integration: Which fits your needs?

BirdEye

For example, let’s say you run a retail business and you purchase an e-commerce company. Both companies supported the sale. Bloomberg has reported that Instagram brought in $20 billion in ad revenue in 2019. Integrating the online store into your existing operations may require significant changes to both systems.

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11 Best Survey Tools to Gather Feedback 2024

SurveySensum

It also includes the option of e-signatures. Pros Supportive customer services Has seamless integration with other platforms Cons Can be expensive for small businesses Lacks design flexibility Source: G2 , Paperform review, June 15, 2019. It supports custom charts and graphs to help you visualize the response data.

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