The 3 Principles of Brand Loyalty After COVID-19 Rocked Our World
BlueOcean
MAY 13, 2021
Where Does Customer Care Sit in All of This? Despite the introduction of these three new motivators of brand loyalty after COVID-19 reshaped the market, customer experience still reigns supreme. What worked in 2019 may not work in 2021 or 2022. Consumers do, after all, still have choices available to them.
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