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Hat-Trick in the Bag: SurveySparrow Wins G2’s Fastest Growing Product Award for 2022!

SurveySparrow

SurveySparrow wins the prestigious G2’s Fastest-Growing Products Award 2022 – the third time in a row! SurveySparrow is an omnichannel experience management platform that helps businesses, of all sizes, refine the journey of their customers and employees from end to end. First month in, and we’ve scored a triple win.

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Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

In fact, 56% of customers are more likely to buy from a brand if they belong to their loyalty program. Furthermore, a McKinsey report revealed that brands with top-performing loyalty programs earn a 15 to 25 percent bump in revenue thanks to their loyal customers, who are either buying more or buying more often (or both).

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Retail Customer Experience: Strategies for Keeping Shoppers Engaged and Loyal

Retently

Retailers who understand and strategically use an omnichannel approach are more likely to build strong, lasting relationships with their customers. Enhancing the In-Store Journey A customer’s journey within a store is like a combo of senses and choices carefully designed to create a lasting impression of your brand. The result?

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Key 2020 Trends: Cloud Contact Centers

Call Experts

omnichannel management that supports digital transformation. And these solutions help agents quickly and accurately assist customers, protecting your brand, and customer satisfaction. . In 2019, automatic call distribution sported 23.3% through 2022. Omnichannel management creates opportunity.

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11 Retail Customer Experience Strategies To Win Customers

SurveySensum

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52
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11 Retail Customer Experience Strategies To Win Customers

SurveySensum

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52
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Phew 2022: Looking Back at the Year We Became a One-Stop CRM Marketing Shop? 

Optimove

“With Covid on a decline globally,” thought marketers everywhere at the beginning of 2022 and smiled, “We’re finally back to normal. And that, in a nutshell, is the story of 2022.  So, what have we accomplished in 2022 to help marketers do better? It’ll be smooth sailing from here on end.”

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