SurveySparrow

FEBRUARY 8, 2022

SurveySparrow wins the prestigious G2’s Fastest-Growing Products Award 2022 – the third time in a row! And we’re super pumped and proud to announce that we are on G2’s list of Fastest Growing Products for 2022 for the third year running. Our client list includes Warner Bros, Gartner, EA Sports, GrantThornton, among others.

2022 52

2022 Omnichannel Sports Touchpoint 52

BlueOcean

DECEMBER 13, 2022

In fact, 56% of customers are more likely to buy from a brand if they belong to their loyalty program. Furthermore, a McKinsey report revealed that brands with top-performing loyalty programs earn a 15 to 25 percent bump in revenue thanks to their loyal customers, who are either buying more or buying more often (or both).

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

Retently

MARCH 29, 2023

In his blog post, he wrote: “So, in short, the master plan is: Build a sport car Use that money to build an affordable car Use that money to build an even more affordable car While doing above, also provide zero emission electric power generation options” The company had a vision and a long-term goal from the start.

Net Promoter Score 198

Net Promoter Score NPS Automotive Customer Satisfaction 198

Optimove

DECEMBER 13, 2022

So, let’s take what we know about past international sporting mega-events and apply it to the World Cup. These mega-events are also known to create enormous hype in the online gaming space, where sports bettors across the globe plan some of their biggest betting opportunities during the tournaments. We’ve seen it happen.

Sports 52

Sports Marketing 2020 2021 52

Optimove

FEBRUARY 17, 2022

Christy Sports. I’m inspired by these teams and individual who are all top-of-class CRM marketeres with true understanding of the challenges and possible remedies brands face. CRM Marketing isn’t easy, let alone excellence at it, but it’s essential to any brand’s growth, and that’s worth rewarding. CRM Rising Star: Ms.

2022 52

2022 Marketing Chief Customer Officer Entertainment 52

Optimove

SEPTEMBER 15, 2022

If you’re anything like us you’re counting down the days to the FIFA 2022 World Cup (20 Nov – 18 Dec). Trick #1 – Link the World Cup to Other Sporting Events. While you have their attention, get your newly acquired players excited for additional upcoming sporting events. Ready, set, go! Trick #3 – Offer Preferential Bets.

Sports 59

Sports Events 2022 2018 59

Optimove

MARCH 29, 2022

If you’ve read our official press release from today (March 29th, 2022), you know that “Optimove, the leading CRM Marketing Platform, today announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messaging platform for mobile applications.”. Which is 100% true. Again, this is perfectly accurate.

Marketing 59

Marketing Multi-Channel Sports Telecommunications 59

Optimove

AUGUST 1, 2023

From the World Cup in 2022, we learned that an average of 80% of all bets were placed via mobile – and when we look at live bets specifically, the average percentage of users placing their bets on mobile rises to a whopping 90%! Bottom line?

Engagement 96

Engagement Marketing Events Sports 96

Optimove

DECEMBER 1, 2022

Optimove marketing data analysts conducted research on six leading retail brands from different sectors and industries including clothing, sports, fashion, health & wellness, and more. Average increase 2022 VS 2021. On average, the brands we analyzed this year reached new heights: Number of customers increased by 18%.

Fashion 52

Fashion 2022 Retail Sports 52

Retently

APRIL 5, 2024

Understanding Retail Customer Experience Customer experience in retail refers to the perception and sentiment of shoppers toward a brand throughout their journey – from the first point of contact to post-purchase interactions. Innovative retailers are leveraging technology to enhance the in-store experience and boost brand awareness.

Retail 78

Retail Engagement Customer Experience Loyalty Programs 78

C Space

JULY 21, 2020

The Brand Move Roundup – July 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. on July 21.

2020 52

2020 Brands Transportation 2002 52

Clarivate

OCTOBER 24, 2023

For example, major joint replacement surgeries in ambulatory surgery centers (ASCs) experienced a 30% growth from 2020 to 2022, with 60% of ASC directors and surgeons expecting this trend to continue. According to Clarivate data, traditional inpatient procedures are increasingly shifting to outpatient settings.

Sales 52

Sales Hospitality Marketing Sports 52

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

NetBase

NOVEMBER 1, 2019

Finding new niche areas for brands to stand out is a top agency task – one that gets more challenging every day. A category that more agencies are turning toward for brand exposure these days is eSports. They help brands understand and exploit relevant trends. Brands Sponsoring eSport Athletes. Yes, as in gaming.

Brands 40

Brands Entertainment Advertising Sports 40

Optimove

MARCH 24, 2022

One primary idea we aggressively push – since it is backed by the strongest research possible – is that brands must prioritize investing in engaging existing customers BEFORE acquiring new ones during peak times. Yes, we know – it may sound crazy for many people in marketing.

Sports 52

Sports Fashion B2C Retail 52

Optimove

FEBRUARY 16, 2023

“With Covid on a decline globally,” thought marketers everywhere at the beginning of 2022 and smiled, “We’re finally back to normal. And that, in a nutshell, is the story of 2022.  So, what have we accomplished in 2022 to help marketers do better? It’ll be smooth sailing from here on end.”

2022 52

2022 Sports Marketing Apparel 52

SurveySensum

JULY 17, 2023

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52

Retail Customer Experience Sports Customers 52

SurveySensum

JULY 17, 2023

Do you have a favorite brand that you love to shop from even if you have absolutely no shopping requirements but go there just for the experience? Because I do and that brand for me is IKEA. Decathlon, a renowned sporting goods retailer, excels in this area. The same goes for the brand’s online store. But how to do that?

Retail 52

Retail Customer Experience Sports Customers 52

Optimove

DECEMBER 16, 2021

What we think stands at the heart of these recognitions is how we empower brands to create and manage large-scale, customer-led journeys. It means that to optimize the customer experience even further, brands can use Self-Optimizing Campaigns (SOC) in A/B/n campaigns and AI-Mapped CRM journeys. Yes, But, Like, How?

Multi-Channel 52

Multi-Channel Sports Entertainment 2022 52

CSM Magazine

JUNE 8, 2023

Companies boost their reputation and brand image and build loyalty by treating customers right. They also have sports betting on basketball, tennis, esports, hockey, volleyball, and more. Excellent customer service is critical to the long-term success of any business. Amazon There’s a reason just about everyone shops on Amazon.

Exceptional Customer Service 52

Exceptional Customer Service Customer Service Airlines Travel 52

Alida

JUNE 21, 2022

No matter what industry you’re in, you can learn something from sports teams’ fanbases.

Sports 130

Sports Brands 2022 130

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. For a start, we all spend more with the brands we trust (46% more!), And 39% said that brands they don’t trust continue sending ads or messages even after they’ve opted out. When a brand makes personalization a priority, trust inevitably follows.

Government 52

Government Events Sports Brands 52

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. For a start, we all spend more with the brands we trust (46% more!), And 39% said that brands they don’t trust continue sending ads or messages even after they’ve opted out. When a brand makes personalization a priority, trust inevitably follows.

Government 52

Government Events Sports Brands 52

Optimove

NOVEMBER 16, 2022

This FIFA 2022 World Cup offers plenty of firsts. Average Bet Amount Per Bettor increase/decrease, compared to June 2022 . The World Cup Pulse, updated daily throughout the tournament, collects and presents KPIs from over 100 sports gaming brands, including industry giants and boutique operators. England in ’86?

2022 98

2022 Sports Presentation Measurement 98

Call Experts

FEBRUARY 12, 2020

And these solutions help agents quickly and accurately assist customers, protecting your brand, and customer satisfaction. . In 2019, automatic call distribution sported 23.3% through 2022. year-over-year growth, and agent performance optimization increased by 39.2%.

Contact Center 69

Contact Center 2020 Call Center Omnichannel 69

Maru Group

AUGUST 13, 2020

McKinsey’s modeling suggests it will be 2022 or even 2023 before demand recovers. People being in the same place at the same time for theater, sports, bars, and nightlife. For the buffet, changes cut to the heart of their brand. “’All And the hotel and conference business is not expected to bounce back anytime soon.

Hospitality 52

Hospitality Hotels Tourism Sports 52

Lumoa

JUNE 14, 2023

According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind! Your detractors can quickly go online and blast your business with a slew of angry testimonials, damaging your brand image and reputation beyond repair.

NPS 83

NPS Customer Centricity Loyalty Presentation 83

Joe Rawlinson

MAY 17, 2022

Travel, arts and entertainment, and sports and recreation industries have the lowest CPCs, with $1.40, $1.60, and $1.73, respectively. The industries arts and entertainment, travel, and sports and recreation have the highest averages, with 10.67%, 8.54%, and 7.73% of CTR, respectively. Media and other brands.

E Commerce 15

E Commerce 2022 Advertising Entertainment 15

Totango

MAY 17, 2023

CS is a cross-functional sport The customer journey is iterative and continuously evolving, with more touchpoints happening in non-linear and circular motions than ever before. Executive Connection” will be the new CS superpower My second takeaway from TSIA ties right into the idea of CS as a cross-functional sport.

Sales 109

Sales Marketing Sports Customer Journey 109

Optimove

SEPTEMBER 13, 2022

With a total of 64 matches across eight venues, and over 800,000 tickets sold, the FIFA World Cup 2022 is scheduled to take place in Qatar between November 20th and December 18th, with billions of fans following the event on television, social media – and mobile. 2 – Boost your reach on social networks. 3 – Get useful with Push.

2022 52

2022 Sports Social Media Events 52

Maru Group

OCTOBER 19, 2022

By Maru Entertainment & Technology | September 6, 2022. Sports is low as it currently is dominated by niche sports even though several of the major leagues do operate FAST channels (but don’t yet publicize them during broadcasts). They hope that this format can be replicated in international territories. (To FAST here ).

Entertainment 75

Entertainment Marketing Sports Download 75

BlueOcean

JANUARY 20, 2022

In a world where the customer experience matters more than ever, the decision to outsource your customer care has significant impact on your brand and its reputation. In 2022, the RFP process holds even greater weight. We regularly partner with brands who like to be able to connect with their customers at a personal level.

2022 156

2022 Contact Center Customer Care Sports 156

Maru Group

APRIL 9, 2021

It stands head and shoulders above all other sporting cultural events in America in terms of popularity, our research has revealed. These findings come from a survey of Americans who picked images they associate with Super Bowl LV, using Maru’s proprietary Brand Emotion tool, built on our technology platform, Maru/HUB.

Events 52

Events Sports Entertainment 2022 52

Optimove

JANUARY 24, 2023

So, how can you ensure your brand stands out from the crowd? Using Optimove’s DynamicMail, you can easily swap the banner to keep it as relevant as possible so that even if a subscriber opens it after the game takes place, they can see the next major sporting event instead. Will he score another one? Log in and play!” 

Sports 52

Sports Marketing 2022 Events 52

Gainsight

JULY 7, 2021

Pulse 2022? What would be the long-term ROI of virtual events when it came to brand awareness, pipeline and bookings? Restaurants, offices, sporting events, and other venues for public gatherings were slowly starting to reopen. It Depends… Pulse 2022 will be back at Moscone next August. And beyond.

2021 45

2021 Events Social Media 2013 45

Upwave

MAY 26, 2022

At Upwave, not only are we focused on having an impact on brand advertising–we also make sure to have an impact on our community, internally and externally — esp ecially in a remote work world. With teams that are working across different countries, time zones and cultures, we know how important it is for Upwavers to feel connected.

Culture 26

Culture Sports Roadmap Events 26

Optimove

JANUARY 8, 2024

It empowers the operator to address players with highly relevant content based on their engagement history with your brand.  Optimove analyzed sportsbook players’ behavior based on an analysis of over 10 million bets from September 2022 to February 2023 comparing the NFL Regular season to the Playoffs and Super Bowl.

2024 69

2024 2023 Sports Download 69