Lithium

FEBRUARY 6, 2024

Some blog areas are limited to Khoros customers only. Celebrating CMAD 2024 with a thank you This month, we recognize and celebrate the efforts of community managers around the world using different platforms and tools to build stronger communities, along with better customer experiences. Sign up today ! We made it through January!

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Lithium

MARCH 5, 2024

Some blog areas are limited to Khoros customers only. Khoros product leads will then take your questions in a dedicated Q&A session on the latest Khoros innovations across our Community, Care, and Marketing products that power our Brand Communities, Social Media Management, and Digital Service solutions. Sign up today !

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2024 Social Media Roadmap Webinar 52

Lithium

MAY 7, 2024

Some blog areas are limited to Khoros customers only. Marketing Khoros Social Media Management Fresh Features - Episode 4 Check out the latest product release for Khoros’ Social Media Management. To help you start, our in-house experts curated a list of seven key trends that define social media engagement in 2024.

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Lithium

APRIL 2, 2024

Some blog areas are limited to Khoros customers only. Khoros Academy: Early Access Program : If you are interested in joining our early access program to help give feedback and shape future content, please reach out to your Khoros Customer Success Manager by April 30, 2024. Sign up today !

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InMoment XI

MARCH 27, 2024

A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor. .

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SurveySparrow

APRIL 30, 2024

Online reviews are like a digital mirror for your business – they reflect perceptions of your brand through the eyes of your customers. This guide will walk you through a 7-step process to monitor online reviews in 2024. To find out which platforms dominate your industry, google the top brands in your industry or area.

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Optimove

FEBRUARY 1, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Due to popular demand, Optimove’s much-anticipated Lightning Talks are making a return at ICE 2024 between February 6th and February 8 th ! Learn more about each topic and why you should attend below.

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Lithium

JANUARY 2, 2024

Some blog areas are limited to Khoros customers only. Complimentary analyst report: Gartner’s Top Strategic Predictions for 2024 and Beyond “AI” was the biggest buzzword of 2023. Reddit for Brands: Navigating the Front Page of the Internet Should brands use Reddit? Sign up today ! And if yes, how should they use it?

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Feedbackly

MARCH 1, 2024

There’s no doubt that Customer Experience (CX) in 2024 is going to be ripe with some new changes and challenges, especially within the digital retail space. However, as the latest trends point out, one of the definitive factors that will alter the customer-brand relationship this year will be emotional experience.

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BirdEye

FEBRUARY 27, 2024

To compete in this complex market and capture audience attention, dealership brands must put their best foot forward. Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024.

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Feedbackly

JANUARY 23, 2024

Let’s take a look at the top 5 CX trends in 2024! Emotional Experience as the Driving Factor With the growth in digital marketing and e-commerce stores, the competition is only going to get intense for businesses, and striving in the field boils down to understanding your customers’ needs and emotions. What factors will influence it?

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BirdEye

MARCH 11, 2024

This is a golden opportunity for multi-location businesses to use virtual events as a powerful tool to engage with local communities and enhance brand reputation. In this blog post, you’ll learn how to create amazing Facebook event cover photos with the correct dimensions and some of the best practices. Watch the Free Demo Now.

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BirdEye

APRIL 26, 2024

This blog post discusses the content creation tools businesses must use to enhance their campaigns. It can gather information and identify trends, content ideas, SEO-related keywords, and topic clusters for your blog posts. Incorporating them in your blog posts can also help you boost your rankings on organic search. Adobe Veed.io

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BirdEye

MARCH 15, 2024

A business YouTube channel is powerful for brand visibility, customer engagement, and content marketing. No longer producing content that aligns with your evolving business objectives, market trends, or customer expectations. In this blog, we’ll guide you through how to do this within minutes.

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Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas.

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Optimove

APRIL 2, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Euro 2024, June 14th to July 14th, 2024, in Germany, represents a major opportunity for brands to attract and retain new players. Like every sporting mega event, Euro 2024 will attract a wave of new players.

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SurveySparrow

MARCH 1, 2024

How the customers feel about your brand or your product/service will give you a clear idea of the improvements you should make. 7 Best Sentiment Analysis Tools in 2024 Following are the tools that offer tools for sentiment analysis for its users. It’s designed for marketers, PR professionals, and businesses of all sizes.

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BirdEye

NOVEMBER 29, 2023

From the latest trends shaping the industry to practical tips on enhancing your brand and the essential tips and tools to amplify your reach – this blog equips you with strategic steps to elevate your furniture store marketing. Table of contents What is furniture store marketing? How to market a furniture store?

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Marketing 2024 Advertising Social Media 57

Feedbackly

MARCH 7, 2024

In fact, the latest CX trends show that data centralization will soon be a priority among brands that want high-quality data to deliver an exceptional customer experience. For one, you will have access to real-time and accurate data on your customers as well as the market dynamics. Here’s what it does! Hope you’ll like it!

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Optimove

DECEMBER 28, 2023

Enhance your customer segmentation with our advanced guide Download Now Why it Matters: From responsible AI use to journey orchestration, these are the places you should put your focus to elevate your CRM Marketing in the new year. To ensure your customers keep coming back, make a pledge to follow these marketing resolutions in 2024.

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BirdEye

APRIL 16, 2024

Are you looking to expand your reach on social media and draw more eyes to your website, products, or blog? In this comprehensive guide, we’ll walk you through 25 proven strategies to earn loyal followers and maximize your Pinterest marketing campaigns.

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BirdEye

MARCH 26, 2024

Enter Instagram Highlights, a popular feature enabling Instagram accounts to preserve their marketing content well beyond the standard day-long window. In this blog post, we delve into the ins and outs of the Instagram highlight viewer feature, covering all you need to know. Creating an Instagram highlight for new product launches.

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Optimove

JANUARY 3, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Successful marketers always keep their eyes on the horizon. While 2024 has just begun, now’s the time to look ahead if you want to thrive in 2025. All marketing should start with the customer. 

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SurveySparrow

FEBRUARY 22, 2024

This not only helps in retaining customers but also turns them into advocates for your brand. For example, you could automate emails to welcome new customers, thank them for their purchases, or re-engage with those who haven’t interacted with the brand recently. Eventually, it can foster loyalty and encourage repeat business.

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Customer Retention 2024 E-support Loyalty Programs 52

BirdEye

JANUARY 25, 2024

As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. In this blog, we’ll unwrap the latest trends, insights, and strategies, providing a comprehensive look into the transformative power of Google Business Profiles for businesses of all sizes.

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2024 Insights Automotive Hospitality 57

SurveySensum

NOVEMBER 3, 2023

In this blog, we’ll explore seven customer service trends for 2024. AI is shaping the future of customer service, Embracing AI today means you’ll be ready for the customer-centric world that stays ahead in a fast-moving market to cater to your needs.

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2024 Customer Service E Commerce E-support 52

SurveySparrow

MAY 3, 2024

But you already know this…one of the reasons you are here reading this blog. 5) Comparatively new to the market, Survcate is yet another survey tool that offers integration with Salesforce. It allows you to streamline the marketing process and facilitates automated workflows. to help you find the right one.

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BirdEye

JANUARY 25, 2024

As we step into 2024, it’s time to dive deep and truly understand the role these profiles play in the success stories of businesses everywhere. In this blog, we’ll unwrap the latest trends, insights, and strategies, providing a comprehensive look into the transformative power of Google Business Profiles for businesses of all sizes.

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2024 Insights Automotive Hospitality 52

SurveySparrow

FEBRUARY 18, 2024

Branded Surveys: Customize survey themes, fonts, and logos to match your brand’s identity. White-Labeling : Present surveys under your brand name by removing SurveySparrow branding. Branded Surveys: Make the surveys your own by adding a personal touch. You’ll never be bored. Nor will your customers!

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BirdEye

DECEMBER 8, 2023

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. This blog is all about that. Table of contents Why is carpet cleaning marketing important? It is important because it: Enhances local brand visibility effectively.

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Marketing Social Media Advertising B2B 57

Feedbackly

MAY 2, 2024

Brands will have to tighten their marketing and operational budgets to survive in the market. During these times, even customers seek brands that offer value for their money. But did you know that having a strong customer experience strategy can help brands shine through the challenges?

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Financial Customer Experience ROI 2024 52

Beyond Philosophy

NOVEMBER 9, 2023

Statistic #12: The Journal of Business Research (JBR) found that customers who have an emotional relationship with a brand have a 306% higher lifetime value and will recommend the company at a rate of 71% rather than the average rate of 45%. However, they tend to ignore those areas regarding emotions, experience, or even marketing.

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NetBase

AUGUST 26, 2020

Identifying a new category is exciting, particularly when market research uncovers a first mover opportunity and your brand is ready to capture it. Let’s see how consumer and market intelligence reveals these instances, and a few brands that have been nimble enough to take advantage of key insight.

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Feedbackly

MARCH 28, 2024

The research began in February 2024 and will continue until the end of April. The study aims to determine how business is affected when a store environment plays a playlist tailored to the brand compared to a randomly selected playlist. S-Market Pendoliino in Tampere has been selected from grocery stores to participate.

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Daniel Group

NOVEMBER 10, 2023

“Whether you’re a CFO or the head of marketing, or anywhere in the organization, I think if you understand the economics of a sustainable, profitable business, you understand this fundamental. After-sale experience is pivotal in securing repeat customers, generating word-of-mouth referrals, and maintaining a positive brand image.

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Kustomer

FEBRUARY 29, 2024

Gorgias is one of the leading help desk software options available on the market. SaaS businesses typically extend beyond e-commerce brands, encompassing more sophisticated requirements. Zoho Desk Zoho Desk stands out as one of the most comprehensive support tools on the market, offering a highly competitive pricing model.

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E Commerce 2024 E-support Feedback 52

InMoment XI

FEBRUARY 29, 2024

The business owner would then create localized content such as blog posts about upcoming local events where they will be showcasing their products. Local Content Marketing Strategy Local content marketing involves creating and promoting content that specifically targets and resonates with your local audience.

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