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4 Innovations Enabling Truck Roll Optimization

TechSee

But new innovations in technology have shown that the time is right to explore alternate options to the ubiquitous truck roll. . Four Truck Roll Optimization Innovations. As the service organization’s visual capabilities become more sophisticated , the number of use cases and resulting ROI increase. of data by 2025. .

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How mid-market banks should approach technology selection to drive differentiated digital experiences?

West Monroe

Today’s mid-size ($20B-$50B AUM) and regional banks ($50B-$100B AUM) find themselves in a unique spot: big enough to require competing with larger banks on digital customer products but too small to absorb the consequences of strategic technology blunders when it comes to investing in them.

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How AR Enables the 4 Key Field Service Trends of 2021

TechSee

Many of these trends are fueled by enabling technologies, as advances in artificial intelligence, augmented reality, and visual assistance are paving the way for new possibilities within the field service function. In fact, approximately 50% of field technicians and service workers are expected to freelance by 2025.

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CCaaS Trends: The Evolution of Cloud Contact Centres

Lumoa

Moreover, the sector has been forecast to surpass a gross addressable market of $50 billion by 2025. Artificial Intelligence Ever since 2016, the continuous advancements in technology have culminated in a disruption of contact centers on an industrial scale.

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CX Lessons from 5 Thriving Industries

CX University

A brand like Late July Snacks is a great example of a product that achieves great flavor and has all the good-for-your and product-innovation boxes checked, creating an awesome brand experience. Ecommerce/Technology. When it comes to CX there is much more than just customer service.

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Enter a New Reality of Employee Training

Think Customers

When virtual reality (VR) technology first came out it was a novelty primarily seen as an innovative way for gamers to dive into a digital world. Organizations that want to meet the expectations of the millennial and Gen Z workforce need to understand the types of technology they prefer to use, both for personal and professional use.

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Pharma R&D productivity dips, but efficiency gains give hope

Clarivate

Spend is growing, but ROI is TBD However, when looking at the potential commercial value of this R&D activity, some challenges remain. R&D spend is steadily growing and is expected to reach approximately $200 billion by 2025. This amounts to approximately 20% of sales revenues which are reinvested into developing pipelines.

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