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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

by Jubin Mehta (The Wise Marketer) Brands really care about customer loyalty but more often than not, the understanding and execution have to go beyond a basic loyalty program. Managing the positive impact of a viral moment is key to getting those new customers to come back. How to Make Loyalty a New Business Line for your Brand?

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Get Your Chatbot GDPR-Ready with Automated Testing

Cyara

The conversational artificial intelligence (AI) market is growing at a heady CAGR of 23.4 billion by the end of 2028. Small wonder that leaders at companies like yours want to deploy chatbots, and providers are rushing to capture demand. percent and is slated to reach $29.9

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Get Your Chatbot GDPR-Ready with Automated Testing

Cyara

The conversational artificial intelligence (AI) market is growing at a heady CAGR of 23.4 billion by the end of 2028. Small wonder that leaders at companies like yours want to deploy chatbots, and providers are rushing to capture demand. percent and is slated to reach $29.9

2028 67
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Do These 3 Emerging Markets Threaten BPO Philippines?

Magellan Solutions

Despite the pandemic, the market was valued at $232.32 from 2021 to 2028. There are emerging markets that want to take a piece in the BPO market. . 3 Emerging Call Center Markets to Watch. Well-situated call center locale that serves numerous markets from the heart of EMEA. Fill up the form below!

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The Low-Code Market Could Approach $50 Billion By 2028

Forrester's Customer Insights

Find out what's driving the growth in the low-code market in this preview of a new report and forecast. According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work.

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How Telemarketing Philippines Helps 3D Technology Market Reach New Heights

Magellan Solutions

Case in point: 3D technology market. After-market Parts Production – Half of US manufacturers believe in 3 to 5 years, 3D printing will be used for aftermarket parts. Telemarketing is a type of direct marketing that takes place over the phone. The 3D Market. In 2020, the global 3D printing market was worth USD 13.78

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How to Use AI to Create Great Customer Education Course Content

Gainsight

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b by 2028, up from $6.8b Your newly established academy can also be part of your marketing to potential customers, and you can use it to show them just how easy it will be to onboard themselves to your product.

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