BirdEye

NOVEMBER 21, 2023

Running an interior design business presents unique challenges, from sourcing materials and managing client expectations to navigating the ebb and flow of design trends. This constant pursuit of innovation demands staying ahead of trends, adapting to evolving technologies, and ensuring the business is profitable.

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BirdEye

NOVEMBER 9, 2023

In today’s digital era, the online presence of insurance companies holds significant importance, especially on insurance review sites. It’s like using a treasure map that guides you straight to the heart of your customer’s thoughts and experiences. Table of contents What are insurance review sites?

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Insurance 2023 Financial Feedback 109

CustomerSuccessBox

SEPTEMBER 20, 2021

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. Let’s look at the top customer success blogs. CustomerSuccessBox has attracted excellent reviews from early adopters. Intercom Blog.

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CustomerSuccessBox

MAY 18, 2022

So has the customer success industry and the content around the space! Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022!

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BirdEye

OCTOBER 16, 2023

Beauty industry entrepreneur, Elizabeth Arden, once said, “Reputation makes customers.” Arden could not have imagined the challenges of managing a business’s online reputation. In fact, your business’s local search engine optimization (SEO) reputation signals search engines about your brand.

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BirdEye

MAY 1, 2023

Making the most of customer reviews to boost your brand awareness, sales, and earning potential is key. In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews.

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BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it.

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SurveySparrow

APRIL 30, 2024

Online reviews are like a digital mirror for your business – they reflect perceptions of your brand through the eyes of your customers. Like the magic mirror in ‘Snow White’, they also have immense power, because they are the factor that will help a customer decide whether to choose you or your competitor.

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BirdEye

FEBRUARY 15, 2024

In today’s world, where every online chatter can become a shout across the digital universe, understanding the current trend of online reviews is crucial for businesses aiming high. With an overwhelming 68% of consumers letting reviews guide their choices, enterprises must know the pulse of the market to craft a stellar reputation.

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BirdEye

NOVEMBER 28, 2023

This statistic shows that your customers are looking for you online. You must monitor what your customers say about you, respond to their remarks, and use their feedback to improve. In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation.

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Management Social Media 2007 Reference 107

BirdEye

APRIL 25, 2023

Are you looking for ways to promote your business locally? Do you want to reach out and engage with potential customers in your area? If so, we’ve got you covered with over 20 ideas on how to promote your business locally and make your brand the talk of the town. Create a website 2. Publish a blog or newsletter 5.

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BirdEye

MAY 4, 2023

There are some listing and review sites out there that can have a significant impact on your business. And if you’re in the home improvement sector, Houzz reviews should definitely be on your priority list. Tips to get more Houzz reviews Is Houzz a legit service? Table of contents What is Houzz?

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BirdEye

OCTOBER 14, 2022

According to research from Fera.ai, 93% of consumers say they read product reviews before moving forward with a purchase. Another 78% reported being happy or satisfied with their purchase because they took the time to read reviews. Table of contents What is a product review website? What is a product review website?

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BirdEye

AUGUST 15, 2022

93% of customers find local businesses online. So it’s not just important that your business take advantage of online marketing strategies — it’s imperative. In this blog post, we’ll share some quick and easy ways to get started with local online marketing as well as the benefits your businesses can expect.

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ShepHyken

NOVEMBER 9, 2018

This week we feature an article by Andy Steuer who shares valuable information about how to use virtual web assistants to optimize productivity in areas of customer service, customer support, CRM management and more. – Shep Hyken. Here are several areas that virtual web assistants can optimize productivity for busy companies.

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Blog E Commerce E-support Article 95

Fox Metrics

AUGUST 14, 2020

Big data has become a valuable part of the business. Most businesses are leveraging data analytics to get insight into who their customers are, what they do, what they want, and how to reach them. In fact, a study by McKinsey & Company found that businesses using data analytics are 7.4 FoxMetrics Blog 5.

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Blog Social Media Retail Insights 93

BirdEye

NOVEMBER 16, 2023

The right lawn care marketing strategy can help your business create lasting impressions, generate leads, nurture relationships, and build a brand in the market. This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies.

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BirdEye

APRIL 18, 2023

Did you know that 50% of businesses fail within the first five years? This means for business owners, advertising locally is essential to keep the doors open and reach the target audience in the local market. In this blog post, we’ll share 25 local advertising ideas to help you reach those goals.

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BirdEye

JANUARY 25, 2024

Reviews are the modern-day word of mouth. They build trust and help businesses understand what they’re doing right and where there’s room for improvement. Reviews can also be repurposed for various channels and become one of your best marketing tools. That’s why automated review sharing is a total game changer.

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BirdEye

SEPTEMBER 12, 2022

If you’re looking for an effective way to market your business, online business reviews could be the answer. As a business owner, you already know reviews can help make or break your business – especially when it comes to attracting new customers. What are online business reviews?

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Social Media Travel Hotels Advertising 98

ShepHyken

SEPTEMBER 7, 2018

This week we feature an article by Michelle Nickolaisen about customer review programs. Accept that you may be reviewed by the customer. But, even if you’re not going to be reviewed, perform as if you are. – Shep Hyken. A review program. User reviews. Vendor websites. Free trials.

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BirdEye

NOVEMBER 8, 2023

If you want to gain more customers, you need to improve the quality of reviews you have across platforms. An essential part of such platforms are eCommerce review sites. This is where businesses are appraised, critiqued, and advocated for by customers. No new reviews on your new eCommerce site?

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Travel Hotels Social Media Healthcare 57

ShepHyken

NOVEMBER 17, 2017

This week we feature an article by Megan Wenzl about the importance of online reviews to your business and customer engagement. She chooses the Refinery Hotel, with 680 google reviews. She reads through some of the reviews and decides to book her stay. Customers need to feel heard and know that you care about them.

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ShepHyken

NOVEMBER 2, 2017

One key is to always deliver value to your customers to keep them coming back. – Shep Hyken. Does it seem like your competitors have an advantage over you when it comes to attracting new customers? Or that too many customers are dissatisfied with your service? What do you like about it or dislike? Social Media.

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Blog Customer Service Social Media Advertising 76

BirdEye

NOVEMBER 30, 2023

What’s the best thing for a plumbing business? Home service businesses like plumbing companies must constantly be on the lookout to increase their lead generation channels and acquire new customers. This improves their chance of connecting with the right audience base and converting them into customers.

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Social Media Advertising 2024 Marketing 57

BirdEye

OCTOBER 19, 2022

As a business owner, you already know you need a website. It’s a great way to showcase your products and services and helps customers learn more about your company. But with so many different website builders and options, it can be tough to know where to start. Table of contents What is a Google My Business website?

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SurveySensum

JANUARY 26, 2024

Recently, she stumbled across a website offering a revolutionary fitness gadget. Intrigued, she navigated the website and product and finally placed the order. When the package arrived, she found some glitches and contacted customer support for assistance. Claire’s story encapsulates the essence of a customer journey.

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ShepHyken

JUNE 1, 2018

This week we feature an article by Jason Grills who discusses the importance of integrating an effective customer support system and how to decide upon live chat software for your organization. – Shep Hyken. Your most unhappy customers are your greatest source of learning” – Bill Gates , Microsoft Founder. Probably not.

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Blog Customer Satisfaction Sales Article 103

BirdEye

SEPTEMBER 6, 2022

If you own a business with a physical location, you probably rely on the customers in your area to drive most of your revenue. That said, your potential customers aren’t just finding your store in person. Most of them are searching online for the products or services you provide before they find your business.

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Marketing Blog Information User Experience 98

ShepHyken

DECEMBER 29, 2017

This week we feature an article by Patrick Thuot who shares an infographic about how customer service can help the retail industry. A customer-centric approach can help any type of business succeed. – Shep Hyken. To entice those customers to come in-store requires there to be something worth coming in for.

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Retail Blog Customer Service Fashion 89

BirdEye

NOVEMBER 14, 2023

Online reviews can make or break your business. If you want your business to stand a chance in today’s market, you need your customers to sing your praises, both in real life and in the digital realm. According to our research : Consumers research a local business before making a purchase 68% of the time.

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Financial Banking Social Media E Commerce 57

BirdEye

AUGUST 29, 2023

Happy customers build successful businesses. You can grow, scale, and develop your business if you understand your customers’ feelings about you. Great products, the best marketing campaigns, and the costliest ads are all playing second fiddle to the power of customer satisfaction. Watch the Free Demo Now.

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BirdEye

APRIL 20, 2023

Local lead generation is a great way to reach potential customers in your area and increase your revenue. In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business. Then work to encourage customers to leave reviews.

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SurveySensum

NOVEMBER 10, 2023

Let’s say you run an online small bookstore where customers order books from your store and share the book reviews. You rely heavily on email and social media for customer feedback for your bookstore. It’s a time-consuming process, and often you miss important messages or suggestions from your customers.

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BirdEye

FEBRUARY 14, 2023

Whether a small business or a large corporation, your business’s online reputation is more important than ever. That’s why working with online reputation management consultants is essential for businesses to stay competitive in today’s market. Monitors and responds to customer feedback 2. Creates tailored content 4.

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BirdEye

NOVEMBER 27, 2023

What’s that one thing every business must face, even when they don’t want to? It is dealing with difficult customers. When customers are hard to deal with, the saying “the customer is always right” matters more than ever. This blog isn’t about turning every customer into a lifelong friend.

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BirdEye

MARCH 1, 2024

First, optimizing E-E-A-T builds trust and authority for your website. But just as importantly, leveraging E-E-A-T is crucial for effectively managing clients’ websites. First, you need to make your website trustworthy and experienced. As a marketing agency, Google’s E-E-A-T guidelines impact you twofold.

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