GetFeedback

MAY 22, 2018

Customer surveys are a fantastic, low-calorie method for gathering customer feedback. But like any other tool, a survey’s value depends on how you use it. If your survey is dull, confusing, poorly designed, or just ill-timed, you can seriously damage your response rates and end up with low-quality data.

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ProProfs Chat

JULY 30, 2020

Every brand focuses on trying to collect customer feedback through surveys and other similar means. While the customer may love to provide feedback to the brands they are associated with, the sheer number of surveys they encounter leads to survey fatigue, making it a significant problem. In this blog, let’s discover: .

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GetFeedback

AUGUST 31, 2018

Surveys are an essential tool for businesses that care about connecting with their customers. And with GetFeedback, you can create branded surveys that look flawless on any device—desktop or mobile. But we know great survey design is just the first step to collecting powerful customer insights. The results?

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GetFeedback

JUNE 10, 2019

Even though we know how important understanding your customers’ needs are, we often fail in designing surveys and forms that actually work–forms that are easy for customers to fill in and for your team to process and extract conclusions from. Follow these tips to design feedback surveys that your customers will want to fill in.

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GetFeedback

JUNE 5, 2018

For example: Someone who has already opted-in to a content offer or subscribed to an email list is going to get asked for different information than someone who’s new to your site. By starting with a small ask—usually an email address—you get your foot in the door. It’s a problem marketers come up against all the time.

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GetFeedback

NOVEMBER 20, 2018

Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Surveys make an excellent addition to the marketing toolbox. Event & Conference Survey Questions from Beginning to Send. Salesforce sent surveys to attendees during and after Dreamforce.

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SurveySparrow

MARCH 20, 2024

In this blog, we will be discussing – How to make a poll on Google Forms? You can send your poll via email, share a link, or embed the form on a website. You can also choose whether to collect email addresses, limit responses, and more. Either through email, a link, or embed the poll on a website, that’s it.

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SurveySparrow

JUNE 19, 2023

AidaForm, an online form and survey creation tool, has gained traction in the market with its user-friendly interface and simplistic design approach. In this blog, we’ll dive into the world of AidaForm alternatives that offer advanced features and user-friendly experiences. Please enter a valid Email ID.

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SurveySparrow

FEBRUARY 18, 2024

You can create your account in a span of a few minutes and start sending out email surveys that bring instant results. Key Features Survey Creation Made Simple Easily create surveys with the intuitive survey wizard and access a vast email library and embedded thermometer templates.

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SurveySparrow

APRIL 8, 2024

In this blog, we will examine the benefits of a mystery shopping survey and how to create one effectively using a free template as an example. That brings us to… Mystery Shopping Surveys A mystery shopping survey is a tool created to collect feedback from these secret agents. million mystery shoppers?

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GetFeedback

OCTOBER 10, 2018

To identify these loyal customers, Reichheld advises implementing a Net Promoter Score (NPS) survey, which is a simple way of gauging a customer’s loyalty to your brand and a good predictor of how well your business will perform. Create your NPS survey. Distribute your NPS survey.

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SurveySparrow

MARCH 10, 2024

Have you ever conducted a survey and wished the responses were more…honest? While Google Forms doesn’t offer a built-in mode, this blog will tell you how to make them anonymous. What is an Anonymous Survey? This includes name, email address, age, or other unique identifiers. Did you get the gist?

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Feedbackly

FEBRUARY 23, 2023

Email surveys are one of the oldest and most popular methods of data collection. Most people use email for their day-to-day professional and personal activities, which makes it a great channel through which you can reach out to your customers. Also, sending out an email is easy, convenient, and cost-effective.

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GetFeedback

AUGUST 16, 2018

CSAT surveys measure how customers feel about a specific interaction or experience. To conduct a CSAT survey, you ask: How would you rate your overall satisfaction with the service you received? Just add it to your survey, customize your question, and begin distributing CSAT surveys after support interactions.

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SurveySparrow

JUNE 26, 2023

Imagine a world where surveys effortlessly find their way to respondents, reaching them through various communication channels. Get ready to make that dream a reality as we dive into the exciting world of multichannel survey distribution tools. Take your survey distribution to the next level with SurveySparrow.

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SurveySparrow

JANUARY 18, 2024

In this blog, we will look at ten alternatives to Zoho Forms, their features, pricing, and everything you need to know to make your decision! With an intuitive interface, even people without technical expertise can quickly and effortlessly have their way around forms for surveys, registration, and more! Quick and simple! (If

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ProProfs Chat

NOVEMBER 15, 2021

While searching for the best survey tools, you might have bumped into Typeform. It is one of the leading survey software used across marketing, HR, customer success, education, and various other industries. . Typeform offers 7+ question types that you can use to create the targeted surveys to capture as many responses as possible.

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ProProfs Chat

OCTOBER 16, 2020

She’s been collecting customer feedback via surveys for years but feels frustrated that results seem to be diminishing. In fact, last week’s were abysmal: Survey sent: 400. Survey opened: 180. Survey completed: 5. Instead of trying the same old thing, what she could consider is shifting the type of survey. .

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SurveySparrow

APRIL 12, 2024

Are you stuck between using a poll and a survey? This blog will solve the confusion about polls vs surveys! Poll vs Survey: A Comparison For the rest of us, off we go! What’s a Survey? On the other hand, a survey has an in-depth questionnaire that tries to gather detailed information.

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ShepHyken

JULY 22, 2016

This week on our Friends on Friday guest blog post my colleague, Boaz Amidor, shares four techniques that have striking, measurable results when it comes to the efficiency of the Customer Support Program of companies providing online and mobile customer support. It is no doubt that excellent customer support is crucial to success. Shep Hyken.

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SurveySensum

OCTOBER 17, 2023

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) The application process was lengthy and time-consuming.

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SurveySensum

OCTOBER 12, 2022

ProProfs Survey Maker. Failed emails : Customers complained that their clients are unable to receive emails, as they were either rejected or went into the client’s spam folder. . Live chat, webinars, emails, help docs, 24*7 support, and training for the free users. Why is Jotform so popular? SurveySensum. Google Forms.

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ProProfs Chat

NOVEMBER 9, 2021

Walk through this blog to gain deep insights into how to effectively measure customer satisfaction and master actionable ways to improve it. Because without satisfying the customer’s needs, you cannot offer them a delightful experience, which inevitably results in customer churn and poor revenue generation. What is Customer Satisfaction?

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ProProfs Chat

NOVEMBER 26, 2021

Using this tool, you can easily create surveys, quizzes, and forms online in your browser. It’s best suited for the ones who just need an easy way to collect basic customer, employee, or other research data without opting for fancy forms, surveys, quizzes. . Let’s see why it is popular.

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ProProfs Chat

DECEMBER 14, 2020

That’s when you try out email surveys, and the results are excellent. Research suggests that the average response rate for an email survey is 30% as compared to 18% for a telephonic survey. Emails can be one of the most efficient channels for collecting quantitative data from your subscribers.

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ProProfs Chat

DECEMBER 14, 2020

That’s when you try out email surveys, and the results are excellent. Research suggests that the average response rate for an email survey is 30% as compared to 18% for a telephonic survey. Emails can be one of the most efficient channels for collecting quantitative data from your subscribers.

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SurveySparrow

OCTOBER 18, 2022

In this blog post, we will explore 10 Zoho Desk alternatives that have similar or better features. . With SurveySparrow, you can create surveys that feel like conversations, allowing you to collect better insights and sentiments from your customers. Please enter a valid Email ID. These alternatives are: . SurveySparrow.

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SurveySparrow

OCTOBER 5, 2020

The birth of online survey tools has made it incredibly easy for businesses to get feedback from their customers. And choosing an online survey tool or a survey software can often confuse you. Typeform is a great online survey tool to use if you are looking to build fun surveys. Typeform vs SurveyMonkey.

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SurveySensum

APRIL 21, 2023

Formstack is an online survey builder that helps businesses create custom forms, surveys, quizzes, and more. This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business. But like every other tool, Formstack has its drawbacks.

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ProProfs Chat

JANUARY 18, 2022

Even though there are endless ways to ask survey questions – rating scales have always been the most popular. So people will not get frustrated when they see your surveys. . So if you wish to use rating scales for your research but have no idea where to start, this blog will offer all the help you need. Graphic Scale.

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SurveySensum

SEPTEMBER 28, 2023

This is precisely where customer service surveys come into play. These surveys yield invaluable insights into customer satisfaction levels, illuminating the path toward service improvements and an enhanced overall customer experience. So, it’s time to explore the common pitfalls in creating customer service surveys.

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SurveySparrow

NOVEMBER 7, 2023

In this blog, we will look into the top 7 ChatGPT plugins, their features, the pricing of the basic plan, and an easy-to-do guide on how to install them! First is the list of top survey platform plugins. SurveySparrow Just as easy as pie it is to create surveys on SurveySparrow, GPT takes away the slightest effort you need to put in!

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ProProfs Chat

OCTOBER 25, 2021

All you need to do is customize the survey templates based on your business requirements. In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. There is also an option to set recurring surveys.

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SurveySparrow

OCTOBER 14, 2020

But only a stand-alone NPS platform won’t help you to collect rich insights and engaging surveys. That’s why we’ve created a list of the top seven AskNicely alternatives to help you create surveys that bring results. What is Online Survey Software? Your audience doesn’t have to worry about boring surveys anymore.

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ProProfs Chat

SEPTEMBER 17, 2021

The answer is simple: Ask them for feedback via website surveys. . Dive into this blog to explore 35 website survey questions along with their examples and tips and learn everything you should know about these surveys. . What are Website Surveys ? Benefits of Website Surveys. Let’s begin!

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ProProfs Chat

JANUARY 28, 2021

This blog is designed to precisely address your concerns. Include Testimonial Questions in Surveys. Publish Blog Posts and Case Studies. To get honest feedback , you can conduct user interviews, surveys, usability tests, add feedback forms, track on-site activity, etc. Motivate Customers Through Contests. Testimonials.

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SurveySparrow

JANUARY 18, 2023

When it comes to online surveys, there are many quality players, and yes, they have some rivalry, too. Here, we’ve come up with a detailed comparison of the two survey giants to find a winner! It is famous for its ‘one question per page’ survey designs, but there are other benefits to using Typeform. Try it for free here!

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