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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? This blog post is not about the top customer service trends to watch out for in 2018. What we have compiled here is a list of today’s industry-leading customer service examples.

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Customer Experience Optimization: Enrich Client Journeys among Sectors

SurveySparrow

Understanding what customer experience optimization entails and implementing effective strategies can significantly impact customer satisfaction, loyalty, and ultimately, business growth. What is Customer Experience Optimization? Example: Netflix regularly collects feedback through user ratings and reviews.