Guest Blog: How to Personalize Your Chatbots for Customer Journey Tracking & Provide a Better Experience
ShepHyken
NOVEMBER 2, 2018
Next Insurance was able to increase its rate of earnings 35-fold by good marketing and making their chatbot focus on small business owners. Imagine this scenario and I’m sure it’s happened to you before – a customer is on a landing page or website, and he does not know where to start.
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