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Guest Blog: How Should You Grow and Sustain Your Customer Lifetime Value?

ShepHyken

This eye-opening case study states that “segmentation has been vital to the success of NIVEA Sun and allowed the brand portfolio to grow to over 40 products.” The post Guest Blog: How Should You Grow and Sustain Your Customer Lifetime Value? There will always be different types of customers for your products and services.

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5 Ways to Win in the Visual Economy

GetFeedback

2: Feature at least 8 product images per product page. We didn’t pick the number at random—customers have stated that they expect upwards of 8 images per page to get acquainted with a product. Who knows, but hitting the “8 per page” benchmark today seems like smart money. Why read about a product when we can see it?

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How to Optimize Your Survey with SMS & Video Feedback

PeopleMetrics

Just sign-up on our e vents page and we will send you the recording of the session afterwards. Discover our award-winning Customer Experience (C X) blog: [link]. Read our CEO's book Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold" [link]. Tune in for short, casual conversations Tuesday's at 2:00pm ET. No problem!

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99 Amazing Social Media Statistics and Facts

Brandwatch CX

million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 The most liked non-Facebook owned page is Christiano Ronaldo’s with 122.6m. Facebook Messenger and Whatsapp handle 60 billion messages a day User numbers 4Chan: 27.7

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January 2024 Atlas Highlights

Lithium

Some blog areas are limited to Khoros customers only. Reddit for Brands: Navigating the Front Page of the Internet Should brands use Reddit? Achieve operational efficiency and customer service excellence Catch up on this 40-minute discussion with customer experience experts Audrey William and Wendy Mikkelsen. Sign up today !

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The Reasons Behind Tesla’s High Net Promoter Score

Retently

Tesla is a definite leader in NPS® benchmarks, taking into account that anything above 40 is still considered a very good score in the auto industry. According to the 2023 data, there are 40, 000 + global superchargers , so they seem to have stuck to their promises. You cannot argue with the fact that these results are incredible.

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6 Deep Audience Research Methods to Improve Your Targeting

GetFeedback

Go to your business page, click “Insights” in the top navigation bar, and select “People” from the left sidebar. It’s incredibly hard to stand out when there are over 4-million blog posts published daily. Start by auditing your blog content. Start by auditing your blog content. The solution?

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