BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. Explore diverse content formats such as joint blog posts, Instagram takeovers, or collaborative design projects. Recommended read: 4 Key tips to getting more Houzz reviews 8.

Marketing 111

Marketing Social Media Advertising Workshop 111

ShepHyken

NOVEMBER 23, 2018

Do they first need to find a contact page to find your phone number or email address, or do they always have a chat window option available? Element #8: Efficient. He and his team share tips about customer service and communication on the Userlike Blog. Consider the number of actions customers have to take to get in touch.

Blog 68

Blog Effort Score Customers Interaction 68

Eptica

OCTOBER 8, 2021

Date: Friday, October 8, 2021 Author: Pauline Ashenden - Demand Generation Manager 5 ways to make your customer service more agile and flexible. Excellent customer service is critical to keeping customers up-to-date, and our latest blog outlines five ways to ensure your contact centre can cope with unplanned business disruptions.

Customer Service 120

Customer Service 2021 Events Customer Service Strategies 120

ShepHyken

NOVEMBER 2, 2018

It’s estimated that by 2022, the banking and healthcare sector will make savings of up to $8 billion with chatbot usage. Imagine this scenario and I’m sure it’s happened to you before – a customer is on a landing page or website, and he does not know where to start. A Personalized Guide to Help Out Your Customers.

Customer Journey 90

Customer Journey Blog Healthcare 2010 90

BirdEye

NOVEMBER 15, 2023

In this blog, we’ve shared the ultimate list of retail review sites that will boost brand awareness and fuel business growth. These reviews are prominently displayed on your Facebook Page, and they provide valuable social proof that potential customers often seek before making purchasing decisions. Let’s dive in.

Retail 111

Retail Brands E Commerce Demo 111

Eptica

JANUARY 29, 2021

While every business is different our latest blog outlines 8 common use cases and the technology to consider for each of them. Share this page on: Tweet. Click here to read the full in-depth article on our parent company Enghouse Interactive’s site.

Technology 127

Technology 2021 Blog Article 127

LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

2018 59

2018 Blog B2B 2014 59

BirdEye

MARCH 29, 2024

That’s why we’ve created this blog that features seven networks that every realtor should be a part of. Members can blog, share tips, and learn from others’ experiences, making it a valuable resource for enhancing visibility and establishing expertise in the field.

Social Media 59

Social Media Sales Advertising Connections 59

Comm100

DECEMBER 8, 2020

The technical side of chatbot implementation is now easier than ever, no matter what type of landing page builder you used, you can integrate Chatbot programs into your website to guide visitors through the site and toward a purchase. For instance, 8 out of 10 customers report engagement with a chatbot as positive. Know Before You Bot.

Customer Satisfaction 53

Customer Satisfaction Blog Customer Service Representative Social Media 53

Brandwatch CX

NOVEMBER 8, 2023

4) Buzzsumo Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. 8) Likealyzer This free tool allows you to analyze your Facebook page. Along with metrics around each individual post, more interestingly is the ability to see what content performs best.

Social Media 98

Social Media Metrics Demo Measurement 98

ShepHyken

APRIL 27, 2018

Here are 8 ways to creatively tailor an e-commerce site to best serve digital customers: Provide Great User Experience. Providing a product page that encourages and displays customer feedback is key. The post Guest Blog: How to Tailor Your E-commerce Site to Best Serve the Digital Customer appeared first on Shep Hyken.

E Commerce 82

E Commerce Blog Social Media User Experience 82

Eptica

JULY 8, 2022

Date: Friday, July 8, 2022 Author: Pauline Ashenden - Demand Generation Manager Why knowledge management is essential for your contact centre. Our latest blog explains the essential role of knowledge and highlights key requirements for an effective knowledge management strategy. Share this page on: Tweet.

Management 71

Management 2022 B2B Blog 71

BirdEye

DECEMBER 5, 2022

If you’re not getting enough likes on your business’s Facebook Page, we’re here to help. This blog will show you how to get more Facebook likes in 12 simple steps. Use high-quality, engaging photos on your Facebook Business Page 5. Post on Facebook consistently 8. Table of contents Why are Facebook likes important?

Social Media 97

Social Media Events Engagement Advertising 97

ShepHyken

JULY 26, 2021

How to Build Customer Loyalty with a Thank You Page by Thomas Griffin. Business 2 Community) While it’s far better to add a thank you page than to simply create a confirmation message, most thank you pages are not optimized as they should be, making for missed opportunities to build your brand.

Article 104

Article 2021 Customer Service Contact Center 104

GetFeedback

DECEMBER 26, 2018

file=015o0000001blTH", "Detractor"), IF(Net_Promoter_Score__c > 8,IMAGE("/servlet/servlet.FileDownload? NPS Grouping without images : IF(Net_Promoter_Score__c < 7, "Detractor", IF(Net_Promoter_Score__c > 8, "Promoter", "Passive")). These fields don’t need to be visible on the page layout.

Net Promoter Score 210

Net Promoter Score NPS Measurement Feedback 210

Brandwatch CX

MARCH 7, 2023

million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 Facebook accounts for 53.1%

Social Media 98

Social Media 2014 Advertising 2017 98

Brandwatch CX

JUNE 15, 2022

Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. 8) Likealyzer. This free tool allows you to analyze your Facebook page. It’s a very good tool to get a quick top-line analysis of your Facebook page. 4) Buzzsumo. 5) Twazzup. 9) TweetDeck.

Social Media 144

Social Media Metrics Demo Measurement 144

BirdEye

APRIL 25, 2023

Publish a blog or newsletter 5. Ask for customer reviews 8. Publish a blog or newsletter Consider advertising your business by publishing a blog or newsletter. You can also use email marketing to distribute your newsletter and blog content to attract new readers. Table of contents 1. Create a website 2.

Seminar 98

Seminar Social Media Advertising Workshop 98

BirdEye

SEPTEMBER 1, 2023

This feature from Instagram helps businesses position important content front and center on their page without impacting their feed. This blog post explores how businesses on Instagram can leverage this feature to improve their reach on the platform. Human attention span is now down to the last 8 seconds.

Social Media 59

Social Media Telecommunications Events Demo 59

Eptica

JANUARY 8, 2021

Date: Friday, January 8, 2021 Author: Pauline Ashenden - Demand Generation Manager Practical ways to reduce hidden contact centre costs. Share this page on: Tweet. You might also be interested in these posts: Reviewing 2020 – our top blog posts from last year. Published on: January 08, 2021.

2021 85

2021 2020 Blog Consumers 85

BirdEye

DECEMBER 8, 2022

Audio sharing social media platforms 8. Community blogging 15. How to use them: Create a business page. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes. Ephemeral social media platforms 6.

Social Media 98

Social Media Brands Entertainment Connections 98

BirdEye

AUGUST 31, 2023

This blog explores how to leverage Facebook Shops to boost revenue faster. Facebook Shops significantly differ from the Facebook Marketplace model, and here is a quick comparison for your reference: Facebook Shops Facebook Marketplace Access You can set up products on your Facebook page shop. Table of contents What are Facebook Shops?

E Commerce 59

E Commerce 2023 Social Media E-support 59

SurveySensum

NOVEMBER 16, 2023

On-Page Surveys Side Tab Surveys Slide Up & Bottom Bar Surveys Pop-Up Surveys Feedback Button Survey Exit Intent Survey Usability Testing Social Media Community Forums and Discussion Groups Product Reviews 1. On-Page Surveys To gather valuable customer feedback website you should leverage on-page surveys.

Feedback 52

Feedback Social Media E Commerce User Experience 52

BirdEye

APRIL 18, 2023

In this blog post, we’ll share 25 local advertising ideas to help you reach those goals. For instance, if you aim to drive more traffic to your website, the ad should contain a link to a landing page. First, you’ll need to open a free business page on the platform. Table of contents What is local advertising?

Advertising 98

Advertising Social Media Events Magazine 98

ClientSuccess

JANUARY 11, 2023

Here’s an overview of what we call the Golden Rule of Customer Success – 8 Guiding Principles: Understand customer needs, goals and motivations. 8 Ways to Apply the Golden Rule in Customer Success. Make sure everyone is on the same page by over-communicating when necessary. Create an atmosphere of trust with customers.

Customer Success 80

Customer Success White Paper Loyalty ROI 80

GetFeedback

FEBRUARY 6, 2019

Include a survey Thank You page with links to great content—like keynote videos and slide decks—that keep your event top-of-mind. The post Top 10 Tips for Gathering Event Attendee Feedback appeared first on GetFeedback Blog. Thanks for joining over 3,000 of your peers… ) set the tone for the way guests talk about your event.

Events 276

Events Feedback 2014 Presentation 276

BirdEye

NOVEMBER 30, 2023

This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients. Google has introduced attractions, ticket booking, blogs and links to experiences, and Google flights to help customers find easy ways to travel.

Travel 110

Travel Marketing Social Media Hotels 110

SurveySensum

DECEMBER 5, 2023

So, in this blog, we’ll delve into website design feedback surveys and create a comprehensive list of 20+ survey questions. Were you able to navigate to your desired page easily? How would you rate the consistency of design elements across product pages? Did you experience any issues with page loading during your visit?

Feedback 52

Feedback User Experience Roadmap Insights 52

BirdEye

MARCH 11, 2024

In this blog post, you’ll learn how to create amazing Facebook event cover photos with the correct dimensions and some of the best practices. Event page The most prominent place your Facebook event cover photo appears is at the top of your event page. Want a quick answer to what is the Facebook event cover photo size 2024?

2024 59

2024 Events Social Media Demo 59

BirdEye

MAY 1, 2023

In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews. Collaborate on special promotions or exclusive deals, driving traffic to your product page and boosting sales. 10 ways to get more customer reviews 1.

Social Media 97

Social Media Feedback Advertising Customers 97

GetFeedback

MARCH 11, 2019

There are many scenarios in which SMS serves as the best survey channel, but we’ll save that for another blog post. It should go without saying that you need to make sure your survey page is mobile friendly. The post 10 SMS Survey Best Practices appeared first on GetFeedback Blog. We’ll start with SMS survey best practices.

Wireless 170

Wireless Feedback Consumers Omnichannel 170

BirdEye

MAY 9, 2023

And if you are wondering how to do that, this blog post explores everything you need to know about referral card ideas and creating referral cards for your business. 8 best referral card ideas for your business FAQs about referral cards Conclusion What are referral cards? How to make a referral card?

2023 98

2023 Rewards Programs Reference Fashion 98

ReviewTrackers

DECEMBER 10, 2019

You can claim a listing by signing up on the Yelp for Business Owners page. You can claim a Vitals listing by following the directions on the site’s signup page. For more information, check out the Wellness.com Business FAQ Page. To create or edit your restaurant listing on Google, visit the Google My Business page.

Healthcare 132

Healthcare Hospitality 2013 Insurance 132

BirdEye

NOVEMBER 16, 2023

This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies. Landscaping businesses can boost their local SEO efforts by: Creating location-specific web pages, ensuring their website appears on the top search results. Use it well!

Marketing 64

Marketing Social Media Advertising User Experience 64

BirdEye

AUGUST 28, 2023

In this blog, you will learn actionable steps to create an irresistible social media profile for your business. 8 – Get customer feedback and market research The immediate nature of social media also makes it a great place to get customer feedback and perform market research. They’ll click on your About page to find it.

Social Media 52

Social Media Entertainment Multi-Channel 2023 52

Oracle

SEPTEMBER 23, 2020

Fortunately, here are 8 steps you can take to reduce your email list churn: Set clear expectations during your signup process. If you’re seeing elevated churn from new subscribers, examine your signup page, signup confirmation page, and welcome series to see how well those are setting expectations for email content and frequency.

Social Media 49

Social Media Marketing Consulting Events 49

Experience Matters

APRIL 24, 2015

As part of our upcoming celebration of Temkin Group’s 5th year anniversary , I took a look at the readership levels on the Customer Experience Matters ® blog over the previous five years. Customer journey mapping has become a very popular CX tool, and also a hot topic on this blog.

Net Promoter Score 106

Net Promoter Score Customer Journey Mapping 2013 2009 106