Eptica

OCTOBER 22, 2021

So, in our latest blog we explore five important customer service learnings that brands can apply to their own business, regardless of what industry they’re in. Share this page on: Tweet. Share this page on: Tweet. 9 reasons to embrace messaging for customer service.

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Eptica

NOVEMBER 26, 2021

In our latest blog we outline six key areas that are important for success in outsourced customer service – from balancing resources and ensuring consistency of service, to meeting the specific requirements of individual clients. Share this page on: Tweet. 9 reasons to embrace messaging for customer service.

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2025 Customer Service 2021 Blog 121

Brandwatch CX

NOVEMBER 8, 2023

4) Buzzsumo Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. 8) Likealyzer This free tool allows you to analyze your Facebook page. Using the Klout score you can adjust your posts according to your target audience’s interests and increase your engagement rate.

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BirdEye

AUGUST 28, 2023

In this blog, you will learn actionable steps to create an irresistible social media profile for your business. 9 Benefits of optimizing your profile smartly Below, we list the top 9 opportunities your business gets by optimizing a proficient social media strategy. They’ll click on your About page to find it.

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BirdEye

DECEMBER 5, 2022

If you’re not getting enough likes on your business’s Facebook Page, we’re here to help. This blog will show you how to get more Facebook likes in 12 simple steps. Use high-quality, engaging photos on your Facebook Business Page 5. Use cross-promotion across multiple platforms 9. Post when your audience is active 7.

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Social Media Events Engagement Advertising 97

LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

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Eptica

FEBRUARY 12, 2021

The latest Institute of Customer Service UK Customer Satisfaction Index provides key insights for everyone in the industry, and our blog outlines its 4 top findings – and 9 best practice actions that everyone should be focusing on. Share this page on: Tweet. 5 ways to get your contact centre fit for 2021.

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2021 Customer Satisfaction Blog Article 72

BirdEye

APRIL 25, 2023

Publish a blog or newsletter 5. Connect with influencers 9. Publish a blog or newsletter Consider advertising your business by publishing a blog or newsletter. You can also use email marketing to distribute your newsletter and blog content to attract new readers. Table of contents 1. Create a website 2.

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Seminar Social Media Advertising Workshop 98

Brandwatch CX

JUNE 15, 2022

Buzzsumo is a great tool for content research, but it also has an excellent way to analyze and monitor your Facebook pages. This free tool allows you to analyze your Facebook page. It’s a very good tool to get a quick top-line analysis of your Facebook page. 9) TweetDeck. 9) TweetDeck. 4) Buzzsumo.

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BirdEye

DECEMBER 8, 2022

Live streaming social media apps 9. Community blogging 15. How to use them: Create a business page. Without having to scroll down a page or read thousands of words, viewers can find what they’re looking for in a quick, helpful, or entertaining video in just a few minutes. Interactive social apps 7. Social messaging 11.

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Social Media Brands Entertainment Connections 98

Comm100

DECEMBER 12, 2023

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies.

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BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. Explore diverse content formats such as joint blog posts, Instagram takeovers, or collaborative design projects. How can interior designing businesses implement this email strategy?

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Marketing Social Media Advertising Workshop 111

Brandwatch CX

MARCH 7, 2023

million blog posts are published every month A 2011 study by AOL/Nielsen showed that 27 million pieces of content were shared every day, and today 3.2 The most liked non-Facebook owned page is Christiano Ronaldo’s with 122.6m. The second was Minecraft 9% of U.S Facebook accounts for 53.1%

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Eptica

SEPTEMBER 10, 2020

Date: Wednesday, September 9, 2020 Author: Trevor Davies, Head of Products, Enghouse Interactive 5 key trends that are impacting call recording in 2020. Share this page on: Tweet. Published on: September 09, 2020. 19% of UK contact centres revealed that they were looking to update their call recording solutions.

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Call Recording 2020 Technology Customer Journey 74

SurveySparrow

MAY 31, 2023

In this blog post, we will delve into the importance of lead generation forms, explore their effectiveness in driving results, and provide you with a comprehensive overview of best practices for creating and optimizing these forms. Hence, they work well for general lead generation and can be easily integrated into your existing web pages.

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User Experience Social Media Information Marketing 52

SurveySensum

NOVEMBER 16, 2023

On-Page Surveys Side Tab Surveys Slide Up & Bottom Bar Surveys Pop-Up Surveys Feedback Button Survey Exit Intent Survey Usability Testing Social Media Community Forums and Discussion Groups Product Reviews 1. On-Page Surveys To gather valuable customer feedback website you should leverage on-page surveys.

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Feedback Social Media E Commerce User Experience 52

Feedbackly

NOVEMBER 24, 2022

The same study shows only 9% take the time to answer surveys thoughtfully, while 45% ignore them. It has to pop when the user has scrolled 50% of the page. If the customer has already seen it or answered it, remove it from the page. So, don’t let surveys be the sour grapes of your brand.

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Touchpoint Customer Journey Feedback NPS 97

BirdEye

APRIL 18, 2023

In this blog post, we’ll share 25 local advertising ideas to help you reach those goals. For instance, if you aim to drive more traffic to your website, the ad should contain a link to a landing page. First, you’ll need to open a free business page on the platform. Table of contents What is local advertising?

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BirdEye

SEPTEMBER 1, 2023

This feature from Instagram helps businesses position important content front and center on their page without impacting their feed. This blog post explores how businesses on Instagram can leverage this feature to improve their reach on the platform. Next, click on your profile picture in the upper left corner of your Instagram page.

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Social Media Telecommunications Events Demo 59

ReviewTrackers

DECEMBER 10, 2019

You can claim a listing by signing up on the Yelp for Business Owners page. Another leading resource for healthcare reviews and information is Vitals , which features over 1 million physician profiles, 165,000 facility listings, and more than 9 million reviews and ratings. Healthgrades. Wellness.com. Google My Business.

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GetFeedback

FEBRUARY 6, 2019

Include a survey Thank You page with links to great content—like keynote videos and slide decks—that keep your event top-of-mind. The post Top 10 Tips for Gathering Event Attendee Feedback appeared first on GetFeedback Blog. Sharing attendee counts, fundraising totals, and other memorable stats help you frame it positively.

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BirdEye

NOVEMBER 30, 2023

This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients. Google has introduced attractions, ticket booking, blogs and links to experiences, and Google flights to help customers find easy ways to travel.

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Travel Marketing Social Media Hotels 110

SurveySensum

DECEMBER 5, 2023

So, in this blog, we’ll delve into website design feedback surveys and create a comprehensive list of 20+ survey questions. Were you able to navigate to your desired page easily? How would you rate the consistency of design elements across product pages? Did you experience any issues with page loading during your visit?

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Feedback User Experience Roadmap Insights 52

SurveySparrow

JUNE 19, 2023

In this blog, we’ll dive into the world of AidaForm alternatives that offer advanced features and user-friendly experiences. The minimum pricing plan starts at $9/month. AidaForm, an online form and survey creation tool, has gained traction in the market with its user-friendly interface and simplistic design approach.

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Multi-Channel Document Social Media Omnichannel 52

Beyond Philosophy

DECEMBER 22, 2015

Estimates are that 9 out of 10 organizations are now utilizing content in their marketing programs, devoting one-quarter, or more, of their marketing budgets to this component of communication. There’s social media, of course, in the form of micro-blogs and blogs, but also community involvement, articles, and product and service ratings.

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Magazine Marketing Social Media Consumers 92

GetFeedback

SEPTEMBER 18, 2019

In fact, 96% of high-effort experiences result in disloyalty, compared to 9% of low-effort experiences resulting in disloyalty. . According to Parrish, “traditional designers would balk at that, since it adds pages, clicks, and wait times, but it improves the experience.”. Finding no. These are all solid points, right?

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BirdEye

MARCH 29, 2024

That’s why we’ve created this blog that features seven networks that every realtor should be a part of. Members can blog, share tips, and learn from others’ experiences, making it a valuable resource for enhancing visibility and establishing expertise in the field.

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Social Media Sales Advertising Connections 59

BirdEye

MAY 1, 2023

In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews. Collaborate on special promotions or exclusive deals, driving traffic to your product page and boosting sales. 10 ways to get more customer reviews 1.

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GetFeedback

MARCH 11, 2019

There are many scenarios in which SMS serves as the best survey channel, but we’ll save that for another blog post. It should go without saying that you need to make sure your survey page is mobile friendly. The post 10 SMS Survey Best Practices appeared first on GetFeedback Blog. We’ll start with SMS survey best practices.

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Wireless Feedback Consumers Omnichannel 170

GetFeedback

DECEMBER 26, 2018

These fields don’t need to be visible on the page layout. Passive : IF(AND(Net_Promoter_Score__c > 6, Net_Promoter_Score__c < 9), 1, 0). The post How to Measure Net Promoter Score (NPS) With Salesforce appeared first on GetFeedback Blog. Promoter : IF(Net_Promoter_Score__c > 8, 1, 0).

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Net Promoter Score NPS Measurement Feedback 210

SurveySensum

SEPTEMBER 6, 2023

This involves specific strategies that we’ll discuss in this blog. Now that we’ve clarified the difference between promoters and advocates, let’s delve deeper into 9 strategies that you can implement to create brand advocates. To do that, here are the top 9 strategies to implement: 1.

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NPS Brands Social Media Net Promoter Score 52

ProProfs Chat

APRIL 25, 2019

Pricing : Starts at $9/month. Page Views. Time on a page. You can get to know the performance of pages and page sections through bounce rate tracking and by setting the conversion goals. You can test two or more versions of a page modification and decide which one gives better conversion result.

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ROI Social Media Insights Interaction 75

BirdEye

NOVEMBER 16, 2023

This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies. Landscaping businesses can boost their local SEO efforts by: Creating location-specific web pages, ensuring their website appears on the top search results.

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Marketing Social Media Advertising User Experience 64

Customer Bliss

APRIL 19, 2017

So here are 9 fundamental and perhaps obvious ways in which online shopping experiences can be improved. Make sure your is nice and prominent on the landing page, so they’re not wasting time searching for it. Read Mary’s recent post on her blog: UKWritings Review. But sometimes the basics can be overlooked.

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E Commerce Customer Journey Mapping Financial Leadership 168

Experience Matters

APRIL 24, 2015

As part of our upcoming celebration of Temkin Group’s 5th year anniversary , I took a look at the readership levels on the Customer Experience Matters ® blog over the previous five years. Customer journey mapping has become a very popular CX tool, and also a hot topic on this blog.

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SurveySensum

JULY 7, 2023

If yes, then this blog is for you. Product Listing or Category Pages Feedback Survey After your customer has had their first interaction with your brand website, the next step – explore your products to make a purchase. Was the product variety on the listing page satisfactory? to enhance your customer’s shopping journey.

Net Promoter Score 52

Net Promoter Score Loyalty Programs Touchpoint Loyalty 52

SurveySensum

JULY 7, 2023

If yes, then this blog is for you. Product Listing or Category Pages Feedback Survey After your customer has had their first interaction with your brand website, the next step – explore your products to make a purchase. Was the product variety on the listing page satisfactory? to enhance your customer’s shopping journey.

Net Promoter Score 52

Net Promoter Score Loyalty Programs Touchpoint Loyalty 52