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Experience TV Episode 3: Content and CX Featuring Melanie Deziel and Randy Frisch

Oracle

Welcome to Experience TV, a LIVE show on social channels about the economic revolution we’re living through, the Experience Economy, where brands compete on the quality of their customer experiences. Here on SmarterCX, you’ll find the replay of each episode and all resources mentioned within.

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The Rise of Connected Devices and Behavioral Analysis: What it Means for Businesses Today

Clarabridge

The Internet of Things (IoT) has become a popular buzzword within the industry, but that doesn’t mean it should be ignored. At its core, IoT is about connecting devices over the internet to enable them to talk to other devices, other apps, or even to us. By David Marko , Managing Director, Acumen Solutions.

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Who Is a Client Partner? What Is a Client Partner’s Role?

SmartKarrot

Client partner is a relatively new position that has opened in the B2B SaaS (Software As A Service) world. In this blog, we focus on the definition of a client partner, their job role, and their job description. Some employers might consider a combination of education and experience as an equivalent.

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MarTech Solutions: Deployment, Implementation and Adoption

Grade.us

If you want to make sure your company isn't drowning in data or wasting a ton of money on marketing technology it doesn't need, Michelle Robbins is the woman you want to talk to. She's also a writer, a speaker, and a marketer. Naturally when we touched base, she had lots of terrific things to say about all of these issues.

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Power up your digital marketing: The game-changing guide

BirdEye

Digital marketing is a powerful way to connect with your customers and grow sales. From the exciting growth of social media to the importance of data analytics and artificial intelligence (AI), today’s digital landscape presents an abundance of opportunities for marketers to connect with customers like never before.

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Improving Customer Health Score: An Essential Guide for Customer Success Teams

SmartKarrot

Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem. This involves learning what matters most to each customer. Boost renewal rates?

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Improving Customer Health Score: An Essential Guide for Customer Success Teams

SmartKarrot

Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem. This involves learning what matters most to each customer. Boost renewal rates?