Gainsight

NOVEMBER 13, 2023

With this transformation in mind, Gainsight is thrilled to announce the official launch of Customer Communities: Engage and Retain Customers to Build the Future of Your Business , co-authored by Nick Mehta, CEO of Gainsight, and Robin Van Lieshout, Chief Strategy Officer at Gainsight — a book whose thesis lies at the heart of this paradigm shift.

Engagement 52

Engagement B2C Books Roadmap 52

BirdEye

SEPTEMBER 25, 2023

Ever imagined a world where finding the perfect property is just a click away? Thanks to AI, that dream is rapidly becoming a reality. While AI’s wonders have already transformed sectors like healthcare and finance , it’s now making waves in real estate, and it’s not here to replace agents but to empower them. Need a quick answer?

Marketing 111

Marketing Social Media Advertising E-support 111

Totango

DECEMBER 20, 2023

All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business. This recognition shines a spotlight on our commitment to offering an easy and efficient implementation process. The onboarding experience was in-depth and thorough.

2024 108

2024 Customer Centricity User Experience 2023 108

BirdEye

MAY 22, 2023

What makes a great appointment or booking app? Features to look for in a scheduling app Best scheduling app for local business Best free appointment scheduling app Best mobile booking app with built-in POS FAQS about scheduling app Streamline your schedule with an appointment scheduling app What is a scheduling app?

Books 98

Books Social Media Insurance Healthcare 98

CSM Magazine

SEPTEMBER 21, 2023

Book a demo here. Cirrus, the leading contact centre solutions provider, today announces an upgrade to its revolutionary contact centre platform, and it’s set to transform customer service. This will enable contact centres across the UK to deliver improved customer service with significantly greater efficiency.

Omnichannel 59

Omnichannel Demo Books Technology 59

TechSee

JANUARY 9, 2023

Increasingly, field service leaders are looking at new visual engagement technologies to improve their operational efficiency and customer and agent satisfaction. At its core, these technologies have a simple premise – a picture is worth a thousand words. Visual Engagement Saving Unnecessary Trips. Visual Self-Service. lockout-tag out).

Technology 109

Technology Engagement 2023 Telecommunications 109

BirdEye

NOVEMBER 7, 2022

You don’t want to spend hours on the phone scheduling and confirming appointments – and you don’t want to have to rely on your memory to keep track of all your bookings. With an appointment scheduling calendar, you can see your entire schedule at a glance, easily book appointments, and send reminders to your clients.

Books 98

Books Events Presentation Demo 98

SurveySparrow

SEPTEMBER 20, 2021

Bonus points if the user gets a free trial along with a demo. It has a 14-day free trial as well as a demo. They also have a 30-day free trial and a free demo. #3 While other prices are not mentioned, you can book demos for all of their tools. #4 Pricing: The pricing should be flexible as per your business needs.

2021 52

2021 Management Multi-Channel Omnichannel 52

BirdEye

MARCH 6, 2023

For more information on how Birdeye can help your business, watch this demo and then book a time to chat with a Birdeye product expert. Digital customer experience has become one of the most critical factors in building a successful business. While our customers have been busy growing, we’ve been busy, too.

Healthcare 98

Healthcare Automotive Hospitality Workshop 98

SurveySensum

JANUARY 18, 2024

Imagine this: you’re a business owner eagerly waiting for your latest marketing campaign to take off. As you sip your morning coffee, you receive a text notification. It’s not just any message; it’s a personalized offer that feels like it was crafted just for you. Your favorite skincare essentials are now 15% off. Offer ends soon!”

Marketing 52

Marketing Fashion Demo Customer Journey 52

ShepHyken

APRIL 27, 2022

He watched my speaker demo video. It was an easy decision for him to say, “You’re booked!” . Several conferences and bookings later, we laughed about how he almost canceled me before the first booking.? . Is the CEO or owner the most important employee of a business? Here is where I’m going with this idea.

Books 67

Books Customer Service Training Demo Customer Focused 67

BirdEye

FEBRUARY 13, 2024

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. What are the challenges in chiropractor marketing?

Marketing 59

Marketing Social Media Healthcare Multi-Channel 59

Kustomer

MAY 19, 2022

If you’d like to see a product tour, access our video demo here. Request a demo to learn more here. With more than 1 billion users reaching out to businesses across Meta’s messaging services every week, brands have a new priority. It wasn’t long ago that businesses struggled to keep up with the boom in messaging use.

Communication 98

Communication Demo Retail Omnichannel 98

Interactions

MARCH 20, 2023

In his 1982 bestselling book Megatrends: Ten New Directions Transforming Our Lives , futurist John Naisbitt forecasted that a high-tech world would demand a high-touch balance. Request a demo to learn more about how Adaptive Understanding can humanize your CX. It gives computers the ability to understand spoken and written language.

Interaction 62

Interaction Social Media Demo Technology 62

BirdEye

AUGUST 29, 2023

Watch the Free Demo Now. See Pricing FREE DEMO What is Instagram Subscriptions? Instagram Subscriptions allow you to monetize your Instagram account in a new way. Using this feature, you can offer your most engaged followers exclusive content and other benefits for a monthly subscription fee. Increased engagement.

Social Media 105

Social Media Demo Connections Books 105

CSM Magazine

APRIL 18, 2024

The cloud-based system incorporates vehicle tracking, mobile workforce app, intelligent job scheduling and an online customer booking portal. DSSL Group, the security systems company, has rolled-out a new field service management system from BigChange. “However, we also knew this was long winded. .”

Management 52

Management 2009 2018 Customer Relationship Management 52

BirdEye

NOVEMBER 10, 2023

Set up booking and messaging. Yet, this approach only leads to survival rather than thriving growth. Roofing business marketing is key to a steady stream of leads throughout the year. It ensures that you have a strong market reputation and gain a competitive edge with ease. Wondering how to market a roofing company? But don’t just stop there.

Marketing 59

Marketing Social Media Advertising Books 59

Team Support

APRIL 11, 2024

Within global commerce, the manufacturing industry is a foundational pillar driving innovation, growth, and progress. Manufacturing involves the process of transforming raw materials into finished products across industries and geographies. This is where TeamSupport’s unique features come into play.

Multi-Channel 40

Multi-Channel Social Media Customer Satisfaction Demo 40

TechSee

MARCH 11, 2024

Industry events and news coverage are full of companies offering Generative AI , Conversational AI, chatbots, and AI Agents. However, given the relative youth of this space, it can be difficult to distinguish between basic and advanced solutions providers. As a result, it can be very challenging to assess Conversational AI providers.

Culture 124

Culture Virtual Agent Innovation Technology 124

SurveySparrow

NOVEMBER 24, 2023

Booknetic Source: booknetic.com Booknetic is your all-in-one appointment booking solution. Top 10 Must-Have Cyber Monday SaaS Deals Platform Discount Offered Validity Internxt 91% 13 Nov – 30 Nov 2023 Scalenut 60% Until Dec 1, 2023 Plerdy 50% 24 Nov – 1 Dec 2023 Snov.io Because Internxt does not know your encryption keys.

2023 52

2023 Multi-Channel Books Customer Relationship Management 52

Thematic

FEBRUARY 11, 2024

After a few short product demos, Kristin Bell entertained us in a light-hearted interview. I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events.

NPS 62

NPS Hotels Events Demo 62

Optimove

DECEMBER 28, 2023

The Big Picture: With 2023 in the books, it’s time to pave the way for continued innovation and more meaningful customer connections in the year ahead. To ensure your customers keep coming back, make a pledge to follow these marketing resolutions in 2024. Guide to Advanced Customer Segmentation Download Now >> 3.

Marketing 69

Marketing 2024 Social Media Download 69

BirdEye

JANUARY 24, 2024

Must read: Get booking requests from your Google Business Profile with Birdeye Understanding the new changes to the GBP reinstatement process The new reinstatement process for suspended Google Business Profiles is more structured and transparent. A quick snapshot of the Google Business Profile reinstatement/appeal process: 1.

Document 109

Document 2024 Demo Information 109

BirdEye

NOVEMBER 7, 2023

As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. Car sales emails are a crucial part of that effective communication strategy. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales.

Sales 115

Sales Automotive Advertising Demo 115

inQuba

JUNE 21, 2022

How Leading Businesses are Improving Customer Experience and Conversion Through Natural Conversations. What is Conversational Commerce? Imagine being able to have a personal dialogue with every customer (or potential customer) as they interact with your brand and try to achieve their goals. This is already a reality. Change as a catalyst.

Demo 52

Demo Retail Telecommunications Banking 52

SurveySensum

JULY 4, 2022

And if everything satisfies you, you book the car. And if everything satisfies you, you book the car. What do you do when you want to buy a new car? You would research, right? You ask Google, social media, and your friends and family! . You find the newest car in the market and research its features. At last, take a test drive.

Automotive 52

Automotive Customer Journey Workshop Touchpoint 52

SurveySensum

AUGUST 28, 2023

According to the book Product-Led Onboarding: How to Turn Users Into Lifelong Customers , 40-60% of new users won’t even bother to come back after they sign up. Have you ever found yourself stuck in a seemingly endless loop of tutorials, forms, and confusing interfaces when trying out new software? Is It Easy To Sign-Up With You?

Demo 52

Demo Effort Score Workshop Feedback 52

BirdEye

FEBRUARY 23, 2023

The rapid development of AI is creating a new era of innovation as companies seek to use technology to stay ahead of the competition and meet the evolving needs of their customers. Let’s explore how Birdeye is leveraging AI for use by its customers. What this means for you: Imagine getting hundreds of new reviews and customer surveys every day.

Customer Experience 94

Customer Experience Touchpoint Books Social Media 94

SurveySensum

NOVEMBER 7, 2023

Did you know that 79% of people shop on their mobile devices at least once in 6 months And no matter how attractive or data-driven your marketing campaigns are if you don’t provide a positive mobile CX to your customers then they are 62% less likely to make any future purchases from you? What is Mobile Customer Experience?

Customer Experience 52

Customer Experience 2023 Multi-Channel E-support 52

inQuba

APRIL 7, 2022

Book a demo Start Trial Contact us. Eidsvik brings 25-years of helping top international brands in the customer management space. inQuba is delighted to share the appointment of Bruce Eidsvik as inQuba President, North America – a strategic appointment to further accelerate our international expansion.

Airlines 75

Airlines Insurance Customer Journey ROI 75

Brandwatch CX

NOVEMBER 8, 2023

Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy. If you are a social media rookie, this list of the top free social media monitoring tools might come in handy. It all depends on your needs.

Social Media 98

Social Media Metrics Demo Measurement 98

SurveySensum

AUGUST 21, 2023

In SaaS businesses, subscription deals are offered where customers pay either monthly or yearly to use their software. This highlights that initially, customers only spend a small amount compared to what they’ll spend over a more extended period. In such a scenario, retaining existing customers becomes even more challenging.

Customer Retention 52

Customer Retention B2B NPS Demo 52

Optimove

FEBRUARY 1, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Due to popular demand, Optimove’s much-anticipated Lightning Talks are making a return at ICE 2024 between February 6th and February 8 th ! ” Embracing diverse markets for maximum gains enables a holistic and adaptable approach.

2024 69

2024 Sports Download Events 69

Optimove

FEBRUARY 6, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Understanding the marketing strategies employed by iGaming operators provides invaluable insights for marketers and business leaders across the globe. They must provide premium customer service, or a player will quickly run off to the competition.

Marketing 52

Marketing Download Innovation Demo 52

SurveySparrow

FEBRUARY 22, 2024

So, if the customer buys a couple of thriller books, the site can suggest more books in the same niche. Since it’s plain as sky that it’s harder to acquire a new customer than to retain one, most companies go retention. Now, the next hurdle is finding the apt tool or software to help with retention. Let’s get to it.

Customer Retention 52

Customer Retention 2024 E-support Loyalty Programs 52

BirdEye

OCTOBER 31, 2023

Choosing the best reputation management company for your business can boost your online reputation, amplify positive feedback, and effectively handle any negative remarks. In a recent Birdeye study , 78% of respondents agreed they would avoid businesses with a poor online reputation. Table of contents What is reputation management? Support is great.

Management 111

Management Social Media Multi-Channel Feedback 111

BirdEye

NOVEMBER 6, 2023

See Pricing FREE DEMO 4 benefits of using Facebook Messenger Here are some of the major advantages to messaging customers via Facebook Messenger vs traditional text messaging: 1. Text vs Messenger FAQs Convert more customers on more channels with Birdeye Need a quick answer? Both facilitate real-time communication via mobile devices.

Social Media 110

Social Media Omnichannel Communication Connections 110