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Choose to Chat: How to Improve Healthcare Through Conversations with Patients

Customer Bliss

More important, in the increasing complexity of healthcare, who doesn’t yearn for more conversation about why tests are ordered, and their impact in the near and short term? As one of the highest expenditures over time in our lifetime, patients should have an informed say in decision making with healthcare providers.

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Unlocking the Power of Healthcare Contact Centers: Enhancing Patient Care in the Digital Age

InMoment XI

In the dynamic landscape of healthcare, where patient care is paramount, the role of healthcare contact centers has emerged as a vital component in ensuring seamless communication and efficient service delivery. What is a Healthcare Contact Center? Why are Healthcare Contact Centers Important?

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11 ways to use AI in healthcare in 2023

BirdEye

The past few years have seen a tremendous increase in digitalization in the healthcare industry. A user-friendly digital experience is as important as the standard of care for most patients. Artificial intelligence can help healthcare businesses of all sizes step up their game and gain a significant edge over their competitors.

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Chiropractor marketing 101: How to build a thriving practice

BirdEye

A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Build patient loyalty: Marketing reinforces your expertise and the value you provide.

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How to use AI chatbots for business + our top picks 

BirdEye

This blog post explains everything you need about AI chatbots and how to leverage them for your business needs. How do AI chatbots work? How do AI chatbots improve business performance? How to use AI chatbots for business? How to choose the right AI chatbot for your business ? How do AI chatbots work?

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5 Ways to Improve Customer Service in Healthcare

Comm100

Remote accessibility to essential services like healthcare is a top priority amongst patients and consumers, with more people listing ease of access and convenience ahead of quality of care. . The problem is the healthcare industry in general is falling behind when it comes to remote accessibility.

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6 Top Chatbot Examples: AI Customer Service Bots in Action

Comm100

Cutting wait time, reducing operational costs, and improving conversions are just some of the customer service superpowers already enabled by AI. For more examples and inspiration of how chatbots can be deployed in banking, take a look at the Top 15 Ways for Banks to Use Chatbots. Industry: Healthcare.