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Cloud gaming has a bold future

Maru Group

By Maru Entertainment & Technology | August 4, 2022. Whilst subscription rates remain low for the various cloud services, exclusive research from Maru’s Entertainment and Technology group suggests that the industry is set for serious expansion over the next few years.

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Stop alienating customers with inconsistent e-commerce experiences

Maru Group

By Maria Melioumi, Marketing Writer, Maru/Matchbox | June 2, 2022. An online discussion Maru hosted with a group of senior consumer goods marketing professionals echoed these sentiments. Their digital contact is quick and responsive. In the eyes of the customer, blame lies with the retailer whose site they ordered from.

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The Key to Accelerate Better Customer Experience Outcomes is Understanding Emotion

Maru Group

Our Maru/HUB platform utilizes a proprietary visual semiotics technique to passively collect the emotions evoked at any touchpoint in the customer experience journey to identify what we call, the Emotional Signature. Maru is delivering ground-breaking emotional CX measurement solutions within their HUB platform.

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Lighting up – Cancer, cannabis, and the importance of deeply understanding the patient treatment experience

Maru Group

Limited data is an obstacle to effective patient care To bring more clarity to the role that cannabis is playing in the cancer patient experience, we surveyed over 400 cancer patients in the US, Canada, and the UK using the Maru research platform and our in-house sample panel. Our data suggest that physicians could be a barrier.

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The Key to Accelerate Better Customer Experience Outcomes is Understanding Emotion

Maru Group

Our Maru/HUB platform utilizes a proprietary visual semiotics technique to passively collect the emotions evoked at any touchpoint in the customer experience journey to identify what we call, the Emotional Signature. Maru is delivering ground-breaking emotional CX measurement solutions within their HUB platform.

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The Digital Payments Revolution – An Industry Roundtable

Maru Group

While it is too early to fully understand the long-term effects of COVID-19, the entire payment industry must prepare for the impact of the ‘new normal’ We gathered a group of insights professionals from the financial services industry to discuss what is happening in this rapid-changing payments ecosystem.

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Happier Times Ahead: HENRYs (High Earner, Not Rich Yet) Are Keen To Cautiously Return to Pre-Pandemic Travel Behaviors.

Maru Group

Continuing with our 3-part series on HENRYs, those High Earners who are Not Rich Yet, we discuss a topic that appears close to the hearts of this group – Travel. Using our proprietary software, Maru/HUB , we studied this niche group in the US through Maru’s Instant Qualitative environment.

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