Bob Hayes

DECEMBER 17, 2017

All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. I put together a glossary of terms that you will commonly hear when data professionals discuss data science. In this post, I will explore this analogy further.

2017 40

2017 White Paper Blog Competitive Advantage 40

delighted

JULY 19, 2019

That’s why we’ve put together this customer experience glossary. You’ve learned the core customer experience concepts and the terms related to measuring customer experience. Proactively engage them to learn how to go from a mediocre experience to a stellar one. NPS, VoC, DCX, CSAT? Understandably, it can be overwhelming.

Definition 56

Definition Customer Experience Net Promoter Score Customer Journey Mapping 56

Circular Edge

DECEMBER 13, 2023

Reach out to us to learn how we can support your success. which supports Applications 9.2 and is only available for 64-bit Tools Foundation. Additional Resources JD Edwards Announcement: Release 24 (includes videos, tutorials, OBE’s for R24): [link] JDE E1 9.2

Government 52

Government Innovation Document Webinar 52

Circular Edge

DECEMBER 13, 2023

Reach out to us to learn how we can support your success. which supports Applications 9.2 and is only available for 64-bit Tools Foundation. Additional Resources JD Edwards Announcement: Release 24 (includes videos, tutorials, OBE’s for R24): [link] JDE E1 9.2

Government 52

Government Innovation Document Webinar 52

Talkdesk

JULY 7, 2020

Please check the available glossary here. Learn more about our culture of innovation. As the chance to come together physically was temporarily put on hold for social and cultural minorities, Talkdesk provides a platform and proudly encourages everyone to raise their voice. WeStandStrong. Want to know more? Discover Talkdesk CX Cloud™.

Culture 91

Culture Government 2020 Reference 91

ReviewTrackers

JULY 31, 2017

This could be “Click here to learn more about bananas.” Or if you are low on character space “Learn more about Bananas.”. You can also achieve the same thing with a Glossary section near the end of the page. Additionally, try and include a call-to-action in the meta description to encourage users to click.

Sales 0

Sales Presentation Management Engagement 0

Qualtrics

SEPTEMBER 23, 2019

Use glossaries or other ways to highlight, in simple terms, what cannot be changed. Want to Learn More About CX and the Patient Experience? Create internal guides and an internal campaign. Engage a customer communications review board. Focus on making the commitment to clear communication and on making plain language visible.

Net Promoter Score 20

Net Promoter Score Webinar Leadership Metrics 20

ChurnZero

DECEMBER 9, 2022

It’s great self-learning. Use this SaaS and Customer Success glossary to learn the terms, metrics, and formulas that every business leader needs to know to prove their value as a strong decision maker and become a top contender for CEO. We have offered that to members of our team. You should always seek out mentors.

Customer Success 52

Customer Success NPS Metrics Roadmap 52

LiveChat

DECEMBER 7, 2018

Now that we have learned the importance of a subject line, let’s move forward to observe how to optimize your holiday email subject lines to woo your “on-the-go” mobile subscribers. Quick tip: While most ESPs have a glossary of commonly used emojis, you can copy relevant emoji from here and paste it wherever needed.

Apparel 28

Apparel Brands Marketing Reference 28

Comm100

FEBRUARY 7, 2018

But there might be other types of articles you need too — for example, step by step guides, visual references, glossaries, or feature lists. Different people learn in different ways, so it can help to present a variety of types of information to help readers better understand the topic you’re discussing.

Article 41

Article Download Information Customer Service 41

Comm100

AUGUST 21, 2018

Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.

Metrics 40

Metrics Average Handle Time Net Promoter Score Customer Service 40

Comm100

AUGUST 21, 2018

Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data. Comm100’s chatbot uses Natural Language Processing (NLP), which allows your chatbot to “learn” from examples that you provide it, and use these examples to improve its algorithm.

Metrics 40

Metrics Average Handle Time Net Promoter Score Customer Service 40

Qualtrics

MARCH 17, 2020

The chances are when someone comes to visit your company offices they’ll learn a lot about what you’re about. Related: Improve technology experiences with XM for IT. Don’t overlook the importance of onboarding. But how do you do that for virtual employees?

Management 29

Management Employee Experience Communication Webinar 29

Kustomer

SEPTEMBER 16, 2018

If you’re looking at using automation for service , then here’s a quick guide to the difference between AI, Machine Learning, and Deep Learning. Machine Learning is a more specific subset of AI. It describes machines’ ability to learn from their mistakes and improve over time. Machine Learning is just one example.

Webinar 61

Webinar Technology Customer Base Marketing 61

Grade.us

JULY 2, 2019

Example content includes FAQs, Q&As, Glossaries, blog posts, infographics, educational content pieces, research reports, and ebooks. Take the time to learn these lessons as it will make future link building efforts easier. Make sure your web pages are reachable. At this point, you're ready for outreach.

Blog 32

Blog Hotels Healthcare Marketing 32