Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
What is Integrated CX Integrated CX platforms unify customer feedback signals from a multitude of feedback signals (listed below), blending them into a cohesive whole. Consumers are using their mobile devices to browse and book hotels. Upon arrival, many want a mobile check-in experience, which allows for speed and convenience.
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