Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital
Customer Bliss
JANUARY 4, 2019
Today’s podcast is the last replay featuring “best of” content from 2018. Thank you all for your support and for taking the time to listen to these podcasts. Healthcare is Complex, Try to Understand the Big Picture. What I really appreciated about Alan’s story is his diverse background in healthcare.
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