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Unstructured Data is the Key to Improving the Customer Experience: Here’s Why

InMoment XI

When customer data comes in the form of social media posts, reviews, or survey responses, it can be analyzed to gauge public sentiment toward products, services, brands, or events. Managing and storing large volumes of unstructured data can strain IT infrastructure, increase storage costs, and impact performance.

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6 storage review sites every facility should get listed on 

BirdEye

Cultivating reviews and managing online reputation is essential for storage facilities aiming to attract and retain customers. In this article, we’ll take a deep dive into the top storage facility review websites and directories to maximize visibility, build trust, and grow your business.

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4 Reasons Why Live Chat for Government is Critical in 2022

Comm100

Public customer service expectations are higher than ever before. As the private sector has adopted digital channels and technologies to improve customer experience (CX) and satisfaction, the public sector has begun to fall behind. The public values privacy. Maintaining public accountability.

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The Google Local Guide Program: How It Impacts Your Reputation Management Strategy

InMoment XI

Google Local Guide benefits and perks include early access to features and services on Google Maps, discounts on Google products, invitations to special events, parties, and meetups, eligibility to test new Google products and services before public release, and thank-you gifts for high-quality contributions to Google Maps.

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Streamlining Your Business Operations: Exploring the Benefits of Logistics Services

CSM Magazine

Logistics services deals with organizing, handling and managing the transport, storage, and distribution of products from one place to another. Warehouses are classified into three types: public warehouses, private warehouses, and delivery hubs. A warehouse offers a safe place to store products, keeping them safe from damage and theft.

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Are you on these 40+ powerful eCommerce review sites?

BirdEye

Public storage review sites that are most credible eCommerce website reviews on these storage review sites showcase the real quality of storage facilities, firsthand experiences, and the reliability of storage services. Here are the two storage business review platforms that contribute to transparency: 24.

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The customer journey is changing. Is your marketing team adapting?

BirdEye

Melissa Cameron, VP of Customer Acquisitions at National Storage Affiliates , broke down for us how her team has made digital experiences part of her “marketing symphony”. Just to get started, tell us a little bit about National Storage Affiliates and what a typical customer journey looks like.