BirdEye

NOVEMBER 30, 2023

Because they have 75 unique social media accounts across Facebook, Instagram, and Twitter, they must tailor all of their content to match each local audience’s specific needs and preferences. Table of contents What is social media reputation management? How to develop a social media reputation management strategy?

Social Media 116

Social Media Management Brands Communication 116

Totango

MARCH 8, 2022

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. First, we’ll take a look at just what a customer success community is and what the benefits of being involved in one are. Showcasing and reviewing CS software.

2022 115

2022 Customer Success White Paper Social Media 115

BirdEye

JANUARY 5, 2023

In this blog post, we’ll discuss what kind of skills are required for an online reputation manager and why online reputation management services are so important. In this blog post, we’ll discuss what kind of skills are required for an online reputation manager and why online reputation management services are so important.

Management 98

Management Multi-Channel Social Media Interaction 98

BirdEye

FEBRUARY 15, 2023

Dentists and dental practices are increasingly turning to social media as a way to connect with patients, promote their services, and grow their businesses. Social media marketing provides dentists with an effective platform for connecting with potential customers and building relationships that will last.

Social Media 96

Social Media Entertainment Connections Download 96

BirdEye

MARCH 7, 2023

Research predicts that the number of people using social media will grow to about 5 billion in 2023. This year alone, 300 million more people are set to use social media than the previous year. Table of contents Challenges of managing social media for business Why is social media important for your business?

Social Media 94

Social Media Multi-Channel Metrics Measurement 94

BirdEye

AUGUST 29, 2023

Using this feature, you can offer your most engaged followers exclusive content and other benefits for a monthly subscription fee. In this blog, you’ll learn how to monetize your following directly using Instagram Subscriptions. Benefits include: Additional source of income. Watch the Free Demo Now.

Social Media 105

Social Media Demo Connections Books 105

GetFeedback

APRIL 8, 2019

If you are using an Instagram tool , you may have access to demographic data there. . Otherwise, you can use Instagram’s built-in analytics. . Buyer personas are often created on instinct instead of data. And let’s be honest, that doesn’t improve the customer experience. Buyer personas are old news. Here is how to do it.

B2B 207

B2B Social Media Blog Customer Journey Mapping 207

BirdEye

JULY 3, 2023

In this guide, we’ll explore why affiliate marketing has become such a popular option for businesses and influencers, and how it can be used to create a mutually beneficial relationship. Table of contents What is affiliate marketing? billion by 2023. How does affiliate marketing work? How do affiliates make money?

Sales 98

Sales Marketing Social Media Blog 98

BirdEye

SEPTEMBER 11, 2023

And when powered with AI, this becomes one of the best ways for brands to build stellar authority. In this blog, we’ll walk you through the benefits of AI in reputation management in your business and why you should implement AI in your workflow today. Table of contents What is AI for reputation management? Solution: 1.

Management 59

Management Brand Values Demo Social Media 59

Comm100

DECEMBER 14, 2022

With 100% of customers clamoring for self-service options — be it for setting up demos or answering product questions — it’s no wonder that ‘improving customer experience’ has catapulted to the top three automation goals of marketers everywhere. Benefits of customer experience automation. What is customer experience automation?

Blog 52

Blog Customer Experience Net Promoter Score Demo 52

BirdEye

APRIL 26, 2023

You probably remember receiving an email from a friend saying, “Use my link for a discount!” But to know what it is and how your business can use it requires a little more guidance. In this blog post, you’ll learn all about the what, the why, and the how of creating and sharing referral links to take your business to new heights.

Social Media 98

Social Media ROI Advertising Return on Investment 98

BirdEye

NOVEMBER 8, 2023

In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?

Travel 59

Travel Hotels Social Media Healthcare 59

SurveySensum

NOVEMBER 8, 2023

In today’s competitive­ and digital landscape, CX can either build or break a brand. In this blog, we are going to explore the hot topic of CX automation from A to Z. Find out more about why it’s becoming increasingly popular and what businesses and customers benefit from it.

Customer Experience 52

Customer Experience NPS Customer Satisfaction Social Media 52

BirdEye

DECEMBER 8, 2022

Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. Table of contents Choosing the right social media types for your business 1. Table of contents Choosing the right social media types for your business 1. Community blogging 15.

Social Media 98

Social Media Brands Entertainment Connections 98

Inbenta

NOVEMBER 3, 2021

Contents: – What is federated search? . Benefits of implementing federated search. The amount of content and data keeps growing, year after year, and the fragmentation of content has become a real issue. Companies have content everywhere, on numerous platforms. Blogs and other Content Management Systems.

User Experience 98

User Experience Information Presentation Management 98

BirdEye

SEPTEMBER 26, 2022

If you’re looking to build or improve your online reputation , you might not know where to begin. They’re specifically designed to help businesses build and maintain a solid reputation. In this blog, we’ll show you how reputation management companies provide a massive benefit for businesses of all sizes and industries.

Management 98

Management Customer Relationships Customer Relationship Management Communication 98

BirdEye

APRIL 20, 2023

In this blog, we’ll show you the best strategies for generating local leads that will help you get more revenue from your business. Smaller businesses work to generate local leads using tactics that will attract customers located within close proximity. But how can you generate local leads?

Social Media 98

Social Media Multi-Channel Metrics Advertising 98

BirdEye

FEBRUARY 21, 2023

Social media is also a powerful marketing tool used by businesses of all sizes. We’ll start by discussing some of the key concepts and benefits of using social media. billion people around the world use social media. It’s an essential part of our everyday lives, and there are no signs it’s slowing down. 84% of U.S.

Social Media 98

Social Media Management Multi-Channel ROI 98

Comm100

MARCH 27, 2023

Higher education chatbots are expanding the services available to prospective and current students alike, even while cutting costs. Better still, students are overwhelmingly open to using bots. A chatbot is a software program that can respond to student requests and hold conversations in a text interface.

Multi-Channel 64

Multi-Channel Books 2009 2003 64

BirdEye

OCTOBER 27, 2023

Publish user-generated content (UGC) 10. Have gated content For a deeper dive into these strategies, read through our detailed blog. Table of contents What is customer acquisition? How to build a winning customer acquisition strategy? How to build a winning customer acquisition strategy?

Social Media 59

Social Media Multi-Channel Advertising Customer Retention 59

BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do? To succeed, businesses must have a comprehensive and strategic approach to business development.

2023 98

2023 Return on Investment Social Media Sales 98

Method:CRM

MARCH 13, 2023

Customer experience is how people feel when they buy or interact with your products and services. It includes things like customer service, the quality of the product or service sold, customer support, customer convenience, and more. Is customer experience the same as customer service? Request a refund.

Customer Experience 90

Customer Experience E-support Customers Document 90

ChurnZero

MAY 4, 2023

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk.

Feedback 98

Feedback Customer Success Customers Metrics 98

BirdEye

DECEMBER 25, 2023

This guide will equip you with everything you need, from business profile optimization to the advantages of pairing the AI-powered Birdeye Social media reputation management software with your LinkedIn. Click "Create page" and start customizing your page by adding images, products, videos, and engaging content.

Social Media 59

Social Media Events Measurement Engagement 59

Kustomer

JUNE 27, 2022

A new era in customer service has arrived. The transformed landscape requires engagement like never previously seen, and customer service software is here to help. Not one single survey has ever indicated that customers wouldn’t pay more for great service, according to Forbes. What Is Customer Service Software?

2022 98

2022 Customer Service E Commerce E-support 98

BirdEye

NOVEMBER 14, 2023

But collecting glowing customer reviews and building a 5-star online presence takes consistent, strategic effort. In this article, we’ll explain why financial services businesses need reviews and share the ultimate list of finance review sites to prioritize. That may sound a bit overdramatic, but it’s the truth.

Financial 59

Financial Banking Social Media E Commerce 59

BirdEye

JUNE 21, 2023

Table of contents What is a referral program? Creating a successful customer referral program in 11 steps Successful customer referral program examples FAQs about customer referral programs Maximize your customer referral program with the right software What is a referral program? How does a referral program work?

Reference 93

Reference Social Media Travel Customer Retention 93

BirdEye

SEPTEMBER 8, 2023

Managing the reputation of your real estate business means listing on these platforms, collecting and managing reviews, and using them to grow your business. This blog post explores the real estate reputation management world and the best practices to follow. Table of contents What is real estate reputation management?

Management 111

Management Social Media Multi-Channel Demo 111

BirdEye

MARCH 22, 2023

In this blog post, we’ll discuss the top scheduling tools you can leverage and explore how utilizing the right one can make social media management much more efficient. Table of contents What is a social media posts scheduler? Additionally, each platform uses a different algorithm for promoting content and boosting growth.

Social Media 98

Social Media Multi-Channel E-support Management 98

Comm100

NOVEMBER 5, 2020

Access to information is key to the success of any customer service team, whatever channel you use. For customer service, that means collecting, centralizing, and sorting important information into a well-crafted internal knowledge base. Gather your content. Sort, format, and manage your content.

Omnichannel 52

Omnichannel Document Metrics Information 52

SurveySparrow

APRIL 28, 2023

I sincerely doubt I’m qualified to write a blog about product qualified leads. Product Qualified Leads (PQLs) are a type of lead that is highly valuable to companies because they have already used or shown interest in the product or service. As someone who went “product qualified what?”,

Demo 52

Demo Metrics Sales Webinar 52

BirdEye

NOVEMBER 28, 2023

HomeAdvisor is a prominent online marketplace connecting homeowners with local service professionals. It has become a go-to resource for those seeking quality assistance as it offers a platform where users can find, evaluate, and hire services for home improvement projects. Table of contents What is HomeAdvisor?

Feedback 59

Feedback Demo Consumers Information 59

BirdEye

DECEMBER 22, 2023

It’s not just about making calls; it’s about ensuring seamless communication, enhancing customer service, and supporting your business’s growth. In this blog, we’ll cover what to look for in a small business phone system, which phone systems are the best for small businesses, and more.

Communication 111

Communication Demo Call Recording Connections 111

ChurnZero

MARCH 10, 2023

Are you interested in using AI to make your Customer Success job easier? Top tips include how to consider the customer perspective, use consistent language and formatting, and the best structure for efficient, effective results. Generative AI will provide content and help you connect ideas and concepts. Let’s get started!

Customer Success 98

Customer Success Blog Customers Feedback 98

Retently

FEBRUARY 21, 2024

Key Takeaways “How Did You Hear About Us?” Analyzing “How Did You Hear About Us?” Analyzing “How Did You Hear About Us?” survey data helps identify effective marketing channels, adapt campaigns for better ROI, and build stronger customer relationships through informed strategy adjustments. How Did You Hear About Us?”

Social Media 78

Social Media Advertising Events Insights 78

BirdEye

NOVEMBER 15, 2023

This blog summarizes a discussion between Dave Lehman, COO of Birdeye, Uday Ghatikar, Field CTO of Google Cloud, and Kiran Bellare, Head of Product Management for AI at Google Cloud, on how businesses can leverage Google to stay relevant in a competitive market. Thank you so much for joining us today. That’s the front door.

Document 111

Document Brands Technology Consumers 111

BirdEye

MAY 31, 2023

They come directly from your existing customers who know your business and know who would find your products/services helpful. This article explores the top referral marketing strategies you can leverage to build a successful referral program for your business. Table of contents What is referral marketing?

Marketing 52

Marketing Social Media Reference Rewards Programs 52