delighted

DECEMBER 15, 2020

With Zapier , Delighted survey feedback can be automatically fed into your existing project spreadsheets and organization platforms – no coding experience required. Integrate Delighted with Pipedrive and choose from specific triggers and actions within Zapier to decide what makes sense for your sales process. Google Sheets.

Customer Relationship Management 98

Customer Relationship Management Feedback Sales Connections 98

Retently

DECEMBER 20, 2018

Retently allows to easily automate various processes and run custom scenarios by using the incorporated workflows and Zapier integration. Zapier: Zapier is an integration service that connects different applications (over 1,300 apps at the time of this writing). The Zapier integration is not unique to Retently.

NPS 97

NPS Multi-Channel Feedback Article 97

delighted

FEBRUARY 23, 2021

That’s why we couldn’t wait to share our latest updates to Delighted’s Zapier integration ! Zapier V2: What’s new? Before today, Delighted’s Zapier integration allowed for two key feedback automation solutions: Triggering actions based on a new response received and dispatching an Email survey based on an event specified in Zapier.

Call Center 66

Call Center Events Feedback Customer Satisfaction 66

ReviewTrackers

APRIL 9, 2019

We’re happy to announce that ReviewTrackers is now available on Zapier ! The new partnership means that you can connect ReviewTrackers to the thousands of apps listed on Zapier, automate tasks without needing a developer, and save valuable time when generating, gathering, and responding to customer reviews. How Does Zapier Work?

Connections 85

Connections Information Customer Success Marketing 85

SurveySparrow

OCTOBER 8, 2020

Zapier is not exactly a customer support app, but it can be a great tool to have in your toolbox for customer support. What Zapier does is make your different apps speak to each other. If you get an e-mail, you can set up Zapier to send you a notification on Slack, or add it to your CRM. Zapier is not itself a mobile app.

E-support 59

E-support Net Promoter Score Customer Satisfaction Customers 59

SurveySparrow

DECEMBER 15, 2021

Zapier – Automation. Zapier is an automation platform that connects to 3,000+ apps – a must-have tool when Salesforce doesn’t offer what you need right out of the box. The Zapier Salesforce integration lets you pass data from Salesforce to apps like Facebook Lead Ads, Paypal, Calendly, and many more.

2022 52

2022 Financial Omnichannel Metrics 52

delighted

OCTOBER 27, 2021

Powered by Zapier, these integrations automate your employee listening program. These new Zapier-powered integrations help you capture feedback in those early stages of the employee lifecycle and thereafter, completely on autopilot. Let’s dive into the particulars. New to setting up an employee experience program?

Feedback 52

Feedback Net Promoter Score Employee Experience 2021 52

inSided

APRIL 15, 2020

We’re absolutely delighted to announce that Zapier have launched their new community on the inSided platform. To celebrate the launch and find out what tips and tricks they have up their sleeve to get the most from their community we caught up with Jesse Parker, Head of Community at Zapier. ??

52

52

Enalyzer

MARCH 1, 2018

Meet your new allies: Enalyzer and Zapier. Introducing the perfect combo: Enalyzer, Zapier, and 1000+ apps. Zapier is a web automation tool that connects Enalyzer with 1000+ apps. With Zapier, you can transfer their applications to a project management app and use your time selecting the right person for the job.

Engagement 64

Engagement Employee Experience Feedback Reference 64

Help Scout

SEPTEMBER 24, 2021

Customer Champion, Onboarding, Zapier. . View the full job description Zapier front-loads their job description with multiple links out to external resources. The “We are here to” section lets candidates understand the “why” of the business, and it will attract people who want to take part in that journey.

Culture 115

Culture Customer Success Customers Sales 115

kommunicate

MAY 20, 2020

The post Introducing Zapier Integration – Now Connect Kommunicate With 2000+ Apps appeared first on Kommunicate Blog. He emphasized on the fact that the ability of SaaS product to integrate with a number of other apps, and creating a connected and centralized workflow network is the future. And I couldn’t concur more.

Connections 52

Connections Blog 52

InnerTrends

JUNE 29, 2018

The second type are businesses such as Zapier , which connect various apps to each other by using APIs. In fact, with products such as Zapier it is very likely that users are highly engaged even if they rarely ever enter this app, due to the set-up they have. The more they talk via this app, the more they are engaged with it.

Engagement 65

Engagement Definition Communication Connections 65

Gainsight

DECEMBER 21, 2023

For Zapier , the answer was community. The Zapier community is massive, with 1.6 And with over 6,000 partner apps, Zapier is a thumbprint tool where no two problems are the same—and the number of possible use cases is basically infinite. Here are four plays Zapier used when creating their support community.

2023 52

2023 ROI Customer Centricity Presentation 52

SurveySparrow

NOVEMBER 7, 2023

Zapier Source: zapier.com Now, this is your digital assistant right here. Zapier simplifies your workflow by connecting your favorite apps and automating tasks. This collaboration between OpenAI and Zapier lets you seamlessly integrate more than 5,000 apps directly into GPT. Pricing: Canva Pro is $119 per month 6.

Interaction 52

Interaction Social Media Hotels Travel 52

Zonka Feedback

JANUARY 18, 2024

Unlocking the full potential of surveys involves not just collecting data but also seamlessly integrating it into your workflow. Conducting surveys is a powerful tool for gathering insights, but the real challenge lies in efficiently managing and utilizing the collected data.

Insights 59

Insights Management Feedback 59

Kayako

AUGUST 30, 2017

All hands support is being used by a number of tech companies, but has been made popular by the customer-centric application integration software Zapier, which is vocal about how everyone in the company works on support for a portion of their day/week/month. Zapier have an engineer directly answer questions.

E-support 80

E-support E Commerce Customer Satisfaction 2015 80

SurveySparrow

AUGUST 27, 2023

Analytics SurveySparrow: Offers customizable reports and advanced features such as cross-tabulation Typeform: Provides user-friendly analytics with a focus on visual representation and integration with external analytics tools SurveySparrow Analytics Features: Real-time Reporting: Monitor survey responses and data in real-time, gaining immediate insights (..)

Multi-Channel 52

Multi-Channel Feedback Interaction Insights 52

inSided

MARCH 23, 2020

At inSided, we serve the online communities for many of the largest B2C and B2B brands like T-Mobile, Gainsight, Sonos, Nutanix, Zapier and Coursera. Online engagement drastically increased over the last week—and we can see it. So what does the data show us on current engagement levels? Increase in community engagement in the last 4 weeks.

Engagement 59

Engagement B2C Travel B2B 59

Hello Customer

JUNE 30, 2022

We offer a range of native integrations, which require no development work on your end, including: Salesforce (CRM), Vectera (Videomeetings), Zapier and Google Tag Manager. Zapier operates as an intermediary automation platform to connect platforms and systems, creating an automatic trigger between apps, without the use of an API.

Feedback 52

Feedback Multi-Channel Touchpoint Customers 52

Hello Customer

JUNE 30, 2022

We offer a range of native integrations, which require no development work on your end, including: Salesforce (CRM), Vectera (Videomeetings), Zapier and Google Tag Manager. Zapier operates as an intermediary automation platform to connect platforms and systems, creating an automatic trigger between apps, without the use of an API.

Feedback 52

Feedback Multi-Channel Touchpoint Customers 52

Retently

JULY 28, 2019

You can do the same thing with Zapier. If your CX platform allows it, you can integrate it with MonkeyLearn directly or through Zapier. Whether you do it directly or through Zapier, you’ll be able to keep your team constantly up-to-date with your customer ratings and feedback.

Feedback 95

Feedback NPS Roadmap Customers 95

Kustomer

JANUARY 7, 2024

Whether it’s Slack for internal communication, Salesforce for customer management, or Zapier for automating workflows. Pros: With over 50 integrations available, Drift syncs with major players like Salesforce, HubSpot, Zapier, Slack, and Google Analytics. Drift really excels when it comes to website lead gen and chat.

2024 97

2024 E Commerce E-support Social Media 97

GetFeedback

JANUARY 28, 2019

For other providers, you might need to make a custom field and integrate your surveys using a tool like Zapier to update customer profiles. More NPS survey results analysis. Combining your NPS data with your CRM is just the beginning. Here are some other ways you can make use of your NPS survey results.

NPS 246

NPS Net Promoter Score Insights Connections 246

Help Scout

JUNE 30, 2021

At Zapier you are encouraged not to have Slack on your phone. We use Slack statuses to let people know you’re in a meeting, offline, or just on a quick break.” – Cheryl Spriggs, Zapier. Take part in social Slack. Find the fun threads and add your own thoughts, even if it means being the one to revive a seven-hour-old thread.

Culture 134

Culture Presentation Competitive Advantage Communication 134

SurveySparrow

DECEMBER 23, 2021

Zapier is an automation tool that lets you connect Microsoft Teams with your favorite apps. Here’s the list of the top 20 most useful Microsoft Teams apps in 2022: SurveySparrow. AttendanceBot. Adobe Creative Cloud. Health Hero. MindMeister. Stack Overflow. SurveySparrow. App highlights: access premade templates to generate agreements.

2022 52

2022 Document E-support Connections 52

Help Scout

JULY 8, 2021

You’re also able to do some automations and connect to other tools in your tech stack using Zapier integrations, though it’s only offered on their highest-cost plan. On their higher-cost plans, they also offer things like CSAT surveys and Slack and Zapier integrations to connect your support tech stack.

Average Handle Time 115

Average Handle Time Metrics Connections Management 115

Help Scout

AUGUST 22, 2023

Regular update announcing new Help Scout features and product improvements. Read the full article

Article 75

Article 75

Gainsight

APRIL 12, 2023

The platform is used by hundreds of companies including Gong.io , LinkedIn, Sprout Social, Dobeco , Unqork , and Zapier.

2023 52

2023 2022 Events Customer Success 52

SurveySparrow

OCTOBER 31, 2022

You can also integrate SurveySparrow via Zapier to dozens of other payment channels. How to create your own themes with custom CSS. Set up a payment method. SurveySparrow’s native integration with Stripe lets you collect payments with credit/debit cards. Finally, add a success message. Aaand you’re done!

Social Media 52

Social Media Customer Satisfaction Brands Communication 52

Gainsight

AUGUST 18, 2022

Outstanding Community Award Goes to … Zapier. Zapier won the Outstanding Community award for using Gainsight to build an engaging online community to continue to support their customers. Zapier created an ingenious way to automate app integrations: “Imagine all the apps you use for work talking to each other.

2022 23

2022 Customer Success Healthcare 2019 23

CloudCherry

FEBRUARY 3, 2019

With Marketo’s open API we can tie technology like Zapier into Marketo where we can optimize the channel in which we deliver the survey: email vs SMS. Or how about just saying thank you, a lost courtesy business has gotten away from. All those that scored high with NPS let’s send them a thank you with a token of our appreciation.

NPS 150

NPS 2018 Marketing Customer Journey 150

Vanilla Forums

NOVEMBER 25, 2020

There are dozens of tools that power your business across all departments. As you adopt more of these tools, having these disparate applications to talk to one another and share information is central to automating workflows and ultimately increasing productivity.

Connections 64

Connections Information 64

Help Scout

APRIL 27, 2021

Learn how Help Scout makes Zapier’s whole company support easy, from support representatives to the C-Suite. Customers that view the support experience as more than just a cost center These customers have achieved amazing growth by putting people and support first. Watch some stories of growth through great service through the years.

2020 81

2020 Measurement Customer Service Brands 81

Enalyzer

NOVEMBER 7, 2018

They found Enalyzer and Zapier. That’s why they set up two Zaps, so when someone submits a film, Zapier automatically creates it in the MIX CPH Airtable database and sends a confirmation email to whoever submitted the film. The responsible for submissions had to manually type this information in our database – it took forever.”.

Social Media 74

Social Media 2018 Information Events 74

SurveySparrow

MAY 24, 2023

Integration: Easily connect with other tools like Zapier, PayPal, Mailchimp, and Stripe. Integration with third-party apps: Integrate with several third-party apps such as Mailchimp, Zapier, and PayPal. Conditional Logic: Create complex forms by showing or hiding fields based on the user’s response.

2023 52

2023 User Experience Document Social Media 52

LiveChat

JANUARY 21, 2016

Capturing live chat leads using Zapier and Google Sheets. If you’re not using any of the email marketing services I’ve mentioned, you can set up a custom integration with Google Sheets using Zapier. Start off by creating a Zapier account. Zapier is a service you can use to connect other services together.

Connections 39

Connections Sales Document Information 39

LiveChat

SEPTEMBER 19, 2018

Each sheet is attached to our CRM thanks to Zapier that automatically places customers on our email list (in Autopilot). At the same time, Zapier links Google Sheed with Amplitude where we check the results from our projects (e.g. We have Google Sheets, where we list our monthly projects. We gather data in our internal CRM.

Customer Success 106

Customer Success Management Sales Customers 106