Optimove

SEPTEMBER 20, 2022

If you’ve been here before, you know only too well that when the world’s biggest sporting event takes place, the passion, excitement, and undeniable frenzy that accompanies it presents unparalleled opportunities to tap into the magic of the moment and reap the rewards that at any other time would be a distant dream. If you’re a first-timer?

2022 52

2022 Retail Sports Events 52

Optimove

AUGUST 25, 2022

Yes, they like the sport, they follow it loosely but probably not daily. A big event like the 2022 FIFA World Cup definitely fits that bill. Mega sports events – the Superbowl or Champions League Final – always leave a mark, grab attention and attract new players. Excitement, global interest, big names, huge games.

2022 52

2022 Sports Events 2021 52

Experience Investigators by 360Connext

JULY 26, 2022

CX teams that collaborate cross-functionally are 27% more likely to have a high or very high Return on Investment (ROI) of their CX program , according to the 2022 State of CX Report from GetFeedback. The more we treat CX as a team sport, the more likely it is for us to achieve meaningful outcomes for both our customers and our organizations.

Sports 143

Sports Customer Journey Mapping ROI Return on Investment 143

BlueOcean

DECEMBER 13, 2022

According to Bond Brand Loyalty’s 2022 Loyalty Report , a new variable has entered the game that changes how customers view loyalty—that the “brand is loyal to me.” In early 2022, for example, Target announced its partnership with Ulta Beauty, in which the two brands’ rewards programs are now linked.

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

Optimove

DECEMBER 13, 2022

So, let’s take what we know about past international sporting mega-events and apply it to the World Cup. These mega-events are also known to create enormous hype in the online gaming space, where sports bettors across the globe plan some of their biggest betting opportunities during the tournaments. We’ve seen it happen.

Sports 52

Sports Marketing 2020 2021 52

Optimove

SEPTEMBER 15, 2022

If you’re anything like us you’re counting down the days to the FIFA 2022 World Cup (20 Nov – 18 Dec). So, retention marketers are probably wondering how to re-engage those newly acquired players. Trick #1 – Link the World Cup to Other Sporting Events. Ready, set, go! Trick #2 – Incentivize Deposits & Withdrawals.

Sports 59

Sports Events 2022 2018 59

ClearAction

OCTOBER 25, 2022

We aimed from the start to align every work group with customers’ priorities, engage every group in improving CX efficiency and effectiveness, and embed customer-focus in running our business. To celebrate your commitment to almost-automatic CX excellence, submit your team’s progress to the CX Team Sport Awards. Learn More.

Sports 71

Sports 2009 2022 Financial 71

Optimove

MARCH 29, 2022

If you’ve read our official press release from today (March 29th, 2022), you know that “Optimove, the leading CRM Marketing Platform, today announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messaging platform for mobile applications.”. Which is 100% true. Let’s get even more specific, shall we?

Marketing 59

Marketing Multi-Channel Sports Telecommunications 59

Clarivate

OCTOBER 24, 2023

For example, major joint replacement surgeries in ambulatory surgery centers (ASCs) experienced a 30% growth from 2020 to 2022, with 60% of ASC directors and surgeons expecting this trend to continue. According to Clarivate data, traditional inpatient procedures are increasingly shifting to outpatient settings.

Sales 52

Sales Hospitality Marketing Sports 52

Optimove

MARCH 24, 2022

One primary idea we aggressively push – since it is backed by the strongest research possible – is that brands must prioritize investing in engaging existing customers BEFORE acquiring new ones during peak times. Yes, we know – it may sound crazy for many people in marketing.

Sports 52

Sports Fashion B2C Retail 52

BirdEye

DECEMBER 8, 2022

As of July 2022, TikTok has reached one billion monthly active users. Social networking sites also encourage people to engage and communicate with the brands and businesses they know and love. Engage with your followers directly through messages, comments, and posts. 15 types of social media platforms you need to know .

Social Media 98

Social Media Brands Entertainment Connections 98

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. A/B test to ascertain user behavior sending the normal number of push notifications to one group of users and a reduced number to another group to establish engagement. For a start, we all spend more with the brands we trust (46% more!), Don’t lose 90% of your audience.

Government 52

Government Events Sports Brands 52

Optimove

AUGUST 9, 2022

Trust is a fundamental expectation of the 2022 consumer. A/B test to ascertain user behavior sending the normal number of push notifications to one group of users and a reduced number to another group to establish engagement. For a start, we all spend more with the brands we trust (46% more!), Don’t lose 90% of your audience.

Government 52

Government Events Sports Brands 52

ChurnZero

SEPTEMBER 20, 2022

You just need to train your onboarding and implementation team to bring the right level of intensity to their customer engagements. You can learn more at BIG RYG 2022, where Rocketlane is presenting. This doesn’t require investment in new tools or drastic process changes. Take the post-sale kick-off meeting, for example.

Presentation 52

Presentation Sports Hospitality Consulting 52

Call Experts

FEBRUARY 12, 2020

In 2019, automatic call distribution sported 23.3% through 2022. Employee engagement trends that lead to company growth! How can you have engaged employees? And these solutions help agents quickly and accurately assist customers, protecting your brand, and customer satisfaction. . FCC blocks Robo-Calls.

Contact Center 69

Contact Center 2020 Call Center Omnichannel 69

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Nike also took this strategy seriously and created a community among sneakerheads and sports enthusiasts.

Retail 52

Retail Customer Experience Sports Customers 52

SurveySensum

JULY 17, 2023

Decathlon, a renowned sporting goods retailer, excels in this area. They offer an innovative shopping experience by providing in-store test zones where customers can try out sports equipment before making a purchase. Nike also took this strategy seriously and created a community among sneakerheads and sports enthusiasts.

Retail 52

Retail Customer Experience Sports Customers 52

Maru Group

AUGUST 13, 2020

McKinsey’s modeling suggests it will be 2022 or even 2023 before demand recovers. They strive to keep their residents engaged by offering in-room workout equipment, providing virtual workout classes, and offering socially distanced curated walks through Central Park. The situation in restaurants is even more dire.

Hospitality 52

Hospitality Hotels Tourism Sports 52

Joe Rawlinson

MAY 17, 2022

Travel, arts and entertainment, and sports and recreation industries have the lowest CPCs, with $1.40, $1.60, and $1.73, respectively. The industries arts and entertainment, travel, and sports and recreation have the highest averages, with 10.67%, 8.54%, and 7.73% of CTR, respectively. to $8.67, with an average CPC of $3.53.

E Commerce 15

E Commerce 2022 Advertising Entertainment 15

Lumoa

JUNE 14, 2023

According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind! Another thing that this email makes evident is the witty and engaging tone of voice that Netflix adopts when communicating with customers.

NPS 83

NPS Customer Centricity Loyalty Presentation 83

Optimove

SEPTEMBER 13, 2022

With a total of 64 matches across eight venues, and over 800,000 tickets sold, the FIFA World Cup 2022 is scheduled to take place in Qatar between November 20th and December 18th, with billions of fans following the event on television, social media – and mobile. 2 – Boost your reach on social networks. 3 – Get useful with Push.

2022 52

2022 Sports Social Media Events 52

NetBase

NOVEMBER 1, 2019

By 2022, the total audience is expected to increase to 645 million.”. It’s all about deeper engagement with fans. According to Patrick Wixted, SVP, client services director of Ketchum Sports & Entertainment, “opportunities abound in building brands around the players themselves. Does it all still sound a bit surreal?

Brands 40

Brands Entertainment Advertising Sports 40

Gainsight

JULY 7, 2021

As the year progressed, so did our knowledge, understanding and confidence for transforming our events into engaging digital experiences. Pulse 2022? Restaurants, offices, sporting events, and other venues for public gatherings were slowly starting to reopen. Suddenly we had to ask… W as this the new normal? And beyond.

2021 45

2021 Events Social Media 2013 45

NetBase

NOVEMBER 1, 2019

By 2022, the total audience is expected to increase to 645 million.”. It’s all about deeper engagement with fans. According to Patrick Wixted, SVP, client services director of Ketchum Sports & Entertainment, “opportunities abound in building brands around the players themselves. Does it all still sound a bit surreal?

Brands 40

Brands Entertainment Advertising Sports 40

Optimove

JANUARY 24, 2023

Using Optimove’s DynamicMail, you can easily swap the banner to keep it as relevant as possible so that even if a subscriber opens it after the game takes place, they can see the next major sporting event instead. Consider running a cross-sell campaign when the Super Bowl ends to entice customers to place bets on other sports.

Sports 52

Sports Marketing 2022 Events 52

Optimove

JANUARY 8, 2024

It empowers the operator to address players with highly relevant content based on their engagement history with your brand.  Optimove analyzed sportsbook players’ behavior based on an analysis of over 10 million bets from September 2022 to February 2023 comparing the NFL Regular season to the Playoffs and Super Bowl.

2024 69

2024 2023 Sports Download 69

BirdEye

APRIL 6, 2023

It had a market share value of over $12 billion in 2022. VR sports streaming service : You can also start a VR-based sports streaming service and meet the needs of sporting enthusiasts around the world. If you are looking for top future business opportunities to venture into, here are a few to keep in mind.

2023 98

2023 Insurance Social Media Transportation 98

Optimove

NOVEMBER 1, 2022

this month’s World Cup presents mobile marketers with even more opportunity to reach an audience already highly engaged and ready to enjoy promotions that “savvy” brands are lining up. ready to connect and engage with anything and everything World Cup-related. So, go ahead and ask yourself: Have you segmented your audience?

Marketing 97

Marketing Social Media 2022 Advertising 97

Optimove

AUGUST 15, 2022

Hot off the back of I|O, Apple hosted its annual developer conference, WWDC 2022, and introduced iOS 16. But unlike the previous year’s big announcements such as the App Store’s custom product pages, and in-app events updates, 2022 had one key focus for marketers; the Lock Screen. When are your users engaged with your app?

Marketing 52

Marketing Events 2022 Sports 52

SurveySensum

JULY 20, 2023

Analyzing customer behavior and adapting your approach accordingly can help re-engage high CLV customers and encourage them to increase their spending with your brand once again. Mina and Her Sporting Goods Store Mina runs an awesome online store for sporting goods. But how to do that?

Retail 52

Retail Feedback 2023 Social Media 52

BirdEye

SEPTEMBER 14, 2022

You can start with a simple topic to engage with your followers, such as ‘simplest plumbing hacks that you should know,’ or’ do I need a bathtub with my shower?’. Attend local events, sponsor youth sports teams, and/or donate to local charities. Get involved in your community. How big is the plumbing industry? With a $134.1

Marketing 98

Marketing Social Media Advertising Multi-Channel 98

BirdEye

MAY 17, 2023

They also are excellent tools for employee engagement and loyalty, which in turn, boosts productivity. Adidas Mission statement: “To be the best sports brand in the world.” While the company faces steep competition in the sports industry, it continues to be one of the most widely recognized brands worldwide.

Innovation 98

Innovation Sports 2001 Social Media 98

ChurnZero

JANUARY 13, 2023

2022 has been an interesting year for Customer Success and 2023 is set to be just as exciting! As such, leaders must engage more of their customers at scale through digital programs that support low-touch segments with a more focused approach than ever before. CX and CS finally get recognized as a team sport.

2023 98

2023 Customer Success Chief Customer Officer Customer Journey 98