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AI Chatbots are Improving Customer Experience Faster than Expected

Comm100

By February of 2023, the chatbot created by software company OpenAI had garnered 100 million unique visitors , making it the fastest-growing consumer app ever to have been released. While many internet users have logged on to try the technology out of curiosity, the business world is already being affected by this revolutionary new software.

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

And to deliver that brands are diving deep into customer feedback and advanced technologies and are focusing on creating personalized experiences, targeted promotions, and even mind-blowing VR and AR shopping experiences. Retailers are jazzing up their fitting rooms with cutting-edge technologies. But wait, there’s more!

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Outsource Accounts Payable: Save Time and Reduce Costs

Magellan Solutions

The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Procter & Gamble (P&G): P&G recognized the complexity and time-consuming nature of managing accounts payable in-house, especially with its extensive global operations.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Painpoint 4: Brand Reputation According to the ‘ Local Consumer Review Survey 2023 ’ by BrightLocal, 84% of people trust online reviews as much as personal recommendations. And 89% of consumers said that it is important that brands allow them to shop in their most convenient manner, regardless of the sales channel they choose.

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Detecting Tomorrow’s Patterns at TMRE Las Vegas

Chadwick Martin Bailey

As we return from another stimulating conference, let’s shine a light on emerging human and technological rhythms: Detecting patterns: Is it good or bad if your technology knows you completely and holistically? How can you become attentive to what is and isn’t happening to live towards the world of 2029? In the noticing?

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