InMoment XI

MARCH 27, 2024

A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. Positive perceptions lead to increased sales and customer loyalty, while negative perceptions can harm sales and brand value.

Automotive 260

Automotive Management Social Media 2024 260

CSM Magazine

MARCH 27, 2024

Customer retention and loyalty building Customer Retention is aimed at building loyalty in four dimensions: Customer Satisfaction. In this competitive landscape, innovative strategies such as offering no deposit bonuses have become crucial. The main driving force that works in all areas.

Customer Retention 52

Customer Retention Loyalty Programs Loyalty Advertising 52

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When it comes to Voice of the Customer (VOC) programs, B2B organizations are often behind the curve, adopting best practices and innovations more slowly than B2C companies. The result: they achieved a 24-point boost in customer loyalty in just 12 months. But Fastly made the switch to Concentrix.

Customer Experience