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Diagnosing And Improving Employee Connection To Company Culture

InMoment XI

The goals for employees, then, are commitment and connected behavior, with advocacy as the highest state. And, just as customer behavior can range from high negativity/sabotage to high positivity/advocacy, so too can employee behavior. The foundation for attaining this goal is an understanding of cultural impact.

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Optimove Connect 2024: Highlights in Pictures


Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

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TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect


As a solution that is natively integrated with Amazon Connect, there are no integration costs for customers to deploy. Organizations focusing on digital transformation are enabled to deliver visual customer engagements which result in better service outcomes and improved customer satisfaction.

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Apple Business Connect: A free way for customers to find you


In January 2023, Apple introduced Apple Business Connect to empower its users to find businesses across its ecosystem of apps, including Apple Maps, Messages, Spotlight, Safari, Wallet, Siri, and Calendar. It is a free and user-friendly platform that serves as a bridge connecting businesses with their local audience.

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Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

🔑 Connection to Customer Journey Maps: How to effectively integrate customer journey mapping into the CX orchestration process. This includes the key concepts, strategies, and best practices involved in CX orchestration.

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Unplugging to Connect: How Community Impacts Your Business


The post Unplugging to Connect: How Community Impacts Your Business appeared first on Gainsight Software. Building a community of belonging is a winning strategy for everyone involved. To watch the full session from Community Unplugged with Nick and Kellie, click here.

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How to Create Unbreakable Brand Loyalty through Emotional Connection

Beyond Philosophy

The post How to Create Unbreakable Brand Loyalty through Emotional Connection appeared first on Beyond Philosophy. Click here. Thanks for reading, we appreciate you! Get access to your free ebook here and why not tell a friend?

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

In the world of business, connecting the dots from experience to financial impact is an essential skill. Transforming customer engagement, Voice of Customer (VoC) insights, and Journey Maps into tangible financial outcomes poses a significant challenge for most organizations.

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5 Essential Pieces of a Prospecting Solution

As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster. Is your team focused on building a reliable tech stack for 2020?

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

In this eBook, we’ll walk you through how to leverage strong data and go-to-market tools to unlock the five stages of ABM: define, identify, engage, convert, and connect. ZoomInfo’s MarketingOS changes all that.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. Conversations have always been at the heart of our most authentic relationships. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Find and connect with the right talent to fill roles fast with these tools: More data! What is ZoomInfo for Recruiters? We have added 10's of millions of personal emails and mobile records. Basic search: Easily search using keywords, job title, location, industry, and more.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it.

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The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

Absolutely: A pioneer in creating community connection and brand love for world-class companies like Apple and Mercedes Benz. He'll share his wisdom on building communities of maximum value and impact for your customers as our keynote speaker at Super Forum 2021. Street cred? Best-selling author of The Art of the Start 2.0,