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How to Deliver Outstanding Customer Experience in Media and Entertainment

CSM Magazine

The modern media and entertainment industry continually evolves, and customer experience is more crucial than ever. One key aspect of delivering outstanding customer experience in media and entertainment is through localization for the entertainment industry. Revenue Growth : Happy customers spend more.

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Helping a global entertainment studio make the right decision

Maru Group

Todd Trautz Maru/Matchbox | March 2023 A global entertainment studio enlisted Maru to help advise them on content planning. Additionally, the entertainment studio sought to leverage the emotional connection to the original movie or show to draw in a new generation of viewers while capitalizing on the previous audience.

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The State of Customer Engagement for Media and Entertainment Brands in 2023

Braze

Find out the top customer engagement strategies and priorities for media and entertainment brands, according to the 2023 Global Customer Engagement Review.

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Insights from Saturday Night Live & The Entertainment Industry About Customer Loyalty

Doing CX Right

The post Insights from Saturday Night Live & The Entertainment Industry About Customer Loyalty appeared first on Doing CX Right. Wally Feresten, known as the Cue Card guy for over 30 years, shares lessons learned from working on late-night TV shows and SNL, and how to get and keep customer loyalty/fans.

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The Metaverse is Going to Transform Customer Experiences Across the Film and Entertainment Industry

CSM Magazine

The film and entertainment industry is on the cusp of a major transformation, thanks to the inception of the metaverse. The metaverse is going to change the way we experience the film and entertainment industry forever. This is going to revolutionise how customers experience film and entertainment content. Conclusion.

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Social Media Industry Report 2019: Media & Entertainment

NetBase

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.

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Social Media Industry Report 2019: Media & Entertainment

NetBase

And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.