2024 Media and Entertainment Marketing Trends to Watch
Braze
MAY 31, 2024
Find out the top 2024 media and entertainment marketing trends to watch, according to the latest analysis from the fourth-annual Braze Global Customer Engagement Review.
This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.
Braze
MAY 31, 2024
Find out the top 2024 media and entertainment marketing trends to watch, according to the latest analysis from the fourth-annual Braze Global Customer Engagement Review.
CSM Magazine
MARCH 1, 2024
In today’s digital age, the line between sports betting and casino entertainment is increasingly blurring, creating a vibrant playground for enthusiasts of both realms. Combining the best of both worlds The fusion of sports betting and casino entertainment is a testament to the innovative evolution of the gaming industry.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Braze
MAY 17, 2023
Find out the top customer engagement strategies and priorities for media and entertainment brands, according to the 2023 Global Customer Engagement Review.
Doing CX Right
FEBRUARY 24, 2023
The post Insights from Saturday Night Live & The Entertainment Industry About Customer Loyalty appeared first on Doing CX Right. Wally Feresten, known as the Cue Card guy for over 30 years, shares lessons learned from working on late-night TV shows and SNL, and how to get and keep customer loyalty/fans.
Experience Investigators by 360Connext
APRIL 30, 2024
Let’s embark on an insightful exploration of CX in the live entertainment industry. Get ready to discover how to stand out in a sea of entertainment options and ensure that your customers are embarking on an experience that resonates with your brand’s unique story even before the moment tickets are purchased.
NetBase
OCTOBER 21, 2019
And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.
NetBase
OCTOBER 21, 2019
And what can media and entertainment brands do to keep pace with these ever-changing needs? We explore that and more in our Social Media Industry Report 2019: Media & Entertainment. Media & Entertainment Brands Must Eat or be Eaten. Media & Entertainment Methodology. What the Consumers in the Wild Want.
CX Ahead
FEBRUARY 11, 2019
The post Engagement lessons from Orlando, the world’s entertainment capital appeared first on CX Ahead. Back in 2016, I wrote an article sharing that the biggest misconception around customer experience back then was that marketing would fully own the customer journey design. This […].
Braze
JUNE 4, 2024
Today, we're proud to announce that Braze has been named the 2024 Snowflake Media and Entertainment AI Data Cloud Product Partner of the Year. This award recognizes the Snowflake technology partner that excels in driving connectivity within the AI Data Cloud for Media & Entertainment through…
InMoment XI
MAY 24, 2022
Spectacular Entertainment. More than 200 of the top CX professionals in Australia attend the XI Forum each year. Take the opportunity to meet like minded people and form new, long lasting industry relationships. .
Alida
JUNE 3, 2021
They help build their readers' confidence by providing them a pulse on the latest trends in fashion, grooming, entertainment, travel, culture, automotive, and more. SWAGGER Magazine is North America's leading, digital-first, modern men's luxury lifestyle magazine.
BlueOcean
FEBRUARY 22, 2024
We often joke that finding the right strategic partner is a lot like trying to find a romantic partner – it’s the obvious red flags that make the best/worst/most entertaining stories. As entertaining as those stories are, green flags are just as important to be aware of. That’s where the magic happens.
BlueOcean
FEBRUARY 22, 2024
We often joke that finding the right strategic partner is a lot like trying to find a romantic partner – it’s the obvious red flags that make the best/worst/most entertaining stories. As entertaining as those stories are, green flags are just as important to be aware of. That’s where the magic happens.
InMoment XI
JANUARY 18, 2022
InMoment’s Strategic Insights Team collected data from both consumers and employees of brands across North America from 11 different industries including retail, financial services, entertainment, grocery, healthcare, hospitality, insurance, restaurants, and more.
ShepHyken
MARCH 26, 2024
Whether it’s sports, entertainment, or business, some people are so good that what they do looks easy. My friend Norman Beck recently shared a quote that inspired him: We work hard to make it look easy. Isn’t that what the best people do?
Experience Investigators by 360Connext
NOVEMBER 28, 2023
Listen in as they discuss its impact on industries like entertainment and dining and how businesses can adapt to lure customers back into physical spaces. They uncover the mysteries of the “hermit consumer” – a seismic $600 billion shift in consumer behavior brought about by the pandemic.
Alida
FEBRUARY 22, 2022
with a diverse portfolio of software products and services for the architecture, engineering, construction (AEC), manufacturing, media and entertainment, and education industries. Autodesk, Inc. is an American multinational software corporation ??with
ShepHyken
MARCH 11, 2024
What can traditional businesses learn from innovative customer-centric strategies employed by the entertainment industry? What lessons can companies learn from the legendary rock band, Van Halen, in creating loyal customer followings? Why should organizations prioritize creating special and unforgettable experiences for their customers?
Braze
DECEMBER 11, 2023
Media and entertainment brands have been growing at an astonishing rate over the past five years—but what happens when the boom times end? To help answer this question and provide actionable guidance for brands in the media and entertainment industry, Accenture Song , Amazon Web Services …
Experience Investigators by 360Connext
JANUARY 14, 2016
It seems to be human nature to focus on the unnecessary but more attractive/compelling/interesting/entertaining distractions instead of the stalwart/steady/reliable but boring items in our everyday lives. How many moments do we give to social media, Buzzfeed, Candy Crush, etc?
SAP Customer Experience
APRIL 18, 2023
While customer engagement platforms like SAP Emarsys can be an obvious solution for a retail giant or an entertainment company, there can be unexpected benefits for smart customer relationship management for Utilities companies.
The DiJulius Group
SEPTEMBER 20, 2023
This episode of The Customer Service Revolution invites you to a fascinating conversation with Bronkar Lee, whose journey from an overweight kid to a high-profile entertainer, performer, and motivational speaker is inspirational. Bronkar’s unique blend of music and circus entertainment, which has earned him.
CSM Magazine
FEBRUARY 6, 2024
In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events.
ShepHyken
APRIL 30, 2024
I quoted several people from sports, entertainment and business. Earlier this year, I wrote an article about the hard work it takes to make something look easy. The gist of the article was that we work hard to make doing business with us easy.
CSM Magazine
JANUARY 2, 2024
Collaboration with Entertainment Partners High rollers seek more than just gaming; they desire a holistic entertainment experience. Data analytics can help casinos identify preferred entertainment options among their high roller clientele.
inmoment
SEPTEMBER 19, 2019
Last week, I led a roundtable discussion at the Future Guest Experience 2019 conference, where I had a chance to chat with executives and CX experts who are searching for ways to future-proof their guest experiences. One of the biggest challenges that I’ve seen businesses face today is creating experiences that are both consistent and memorable.
Playvox
JUNE 26, 2018
If you're in the customer service and experience department, then you've probably heard all about gamification in the call center agents, as it boosts agent performance and engagement.
CSM Magazine
JULY 19, 2024
This led to an influx of complaints and support requests from viewers unable to access news and entertainment content. Media : Broadcast networks, including CNN and BBC, experienced disruptions in their operations, impacting live broadcasts and online streaming services.
Help Scout
AUGUST 22, 2023
Brighten up your day and entertain your team with these 28 funny customer service quotes that are sure to make you laugh out loud. Read the full article
Gravy Analytics
APRIL 15, 2019
Gravy Analytics uses anonymous, mobile location signals to understand where people go in their daily lives, and give brands new visibility into the offline customer journey. These location-derived insights power our industry-leading audiences that enable advertisers to reach engaged consumers…
QuestionPro Audience
MARCH 16, 2018
As mobile becomes more popular, however, the entertainment business is using the technology to capture what was lost in the relationship between the studios and the consumer, and convert that data into meaningful insight into what works and what doesn’t.
ShepHyken
MARCH 5, 2024
I’d say the entertainers were legends in the industry. In the past few months, I’ve been to several concerts. Two of them were Bob Dylan and Ringo Starr (of the Beatles). Both are talented beyond words. They both have successful careers. They have both been inducted into the Rock and Roll Hall of Fame.
CSM Magazine
FEBRUARY 12, 2024
Curate high-quality content that not only educates but also entertains and inspires your audience. Whether it’s a memorable opening, exclusive entertainment, or a novel use of technology like augmented reality, these elements can leave a lasting impression and help your event stand out in a saturated market.
NetBase
MARCH 23, 2020
The Entertainment Industry has been hard hit by COVID-19, but is there a way to bring about innovative solutions during this crisis? The post Entertainment Hit Hard by Coronavirus & Considering Innovative Solutions appeared first on NetBase. How can Hollywood assist with viewer morale and benefit from it at the same time?
C3Centricity
MARCH 12, 2024
It’s about creating content that solves problems, educates, and entertains your target audience, thereby building trust and establishing your brand as an authority in your field. The Power of Content Marketing to Attract High-Quality Traffic Content marketing is another vital strategy for driving high-quality traffic.
Advantage Communications
MARCH 15, 2021
92 percent of this time spent on apps like social media, messaging and entertainment - with just 8 percent spent on a web browser. The time that US users spend on their mobile phones is continuing to grow. According to TechCrunch , Americans spend about five hours per day on their cell phones.
Beyond Philosophy
JANUARY 19, 2022
While they have to this point largely been dominated by games and entertainment, these immersive technologies are poised to change how people interact with brands’ products and services in more everyday ways. Immersive experiences are part of the metaverse, leveraging the power of augmented reality (AR) and VR.
BirdEye
MARCH 15, 2024
Posting in the evening can catch the attention of both students and professionals seeking entertainment. Evenings (5:00 PM – 8:00 PM): Whether winding down after work or preparing for a night out, viewers actively seek entertainment on Friday evenings.
ShepHyken
MAY 3, 2021
(Total Retail) Successful e-commerce customer experience will be personally connected, inspiring and entertaining, video-based, and feel much more “human.”. An entertaining experience drives higher engagement. My Comment: You can’t automate a customer relationship. That’s a full chapter in my latest book, I’ll Be Back.
CSM Magazine
NOVEMBER 3, 2023
The Importance of Customer Satisfaction in Sport Betting Customers are largely accustomed to receiving high levels of support while engaging with an extensive variety of online entertainment and retail industries and countless other online businesses.
West Monroe
FEBRUARY 13, 2024
Under Don’s leadership, Satisfi Labs has seen significant growth in the sports, entertainment, and tourism sectors, receiving investment from Google, MLB, and Red Light Management. Teams are enhancing the overall experience with features like barber shops, rock walls, and zip lines, turning sports venues into entertainment centers.
CSM Magazine
JANUARY 8, 2024
For enthusiasts of Bitcoin, especially those who enjoy the thrill of Bitcoin gambling, there’s a wealth of entertainment that delves into themes of digital finance, futuristic technology, and the societal implications of these advancements. It has also made a significant impact on popular culture, particularly in film and television.
CSM Magazine
OCTOBER 25, 2023
The modern media and entertainment industry continually evolves, and customer experience is more crucial than ever. One key aspect of delivering outstanding customer experience in media and entertainment is through localization for the entertainment industry. Revenue Growth : Happy customers spend more.
Alida
JANUARY 26, 2017
AMB Sports & Entertainment (owner of Atlanta Falcons, Atlanta United FC and Mercedes-Benz Stadium) knows that the experience in the new stadium needs to match the building’s beauty and grandeur. With a retractable roof and an origami-like exterior design, the $1.5 Here are some of our favorite takeaways from Schohl’s presentation.
Expert insights. Personalized for you.
We have resent the email to
Are you sure you want to cancel your subscriptions?
Let's personalize your content