May 17 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience.

2022 81

May 16 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Client Success Location: Remote, United States Organization: Papa As a Senior Director of Client Success, you will lead and develop a team to support the implementation of Papa’s enterprise clients.

2022 83
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May 19 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

2022 82

May 13 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, NY, US Organization: CyberRisk Alliance As a Director of Customer Success, you will mentor, train, and inspire a team of high-performing Customer Success Managers.

2022 83

Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!

Apr 21 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Pleasant Grove, UT, US (Hybrid) Organization: Whistic As a VP of Customer Success, you will develop and execute a strategic roadmap for the customer success organization. Promoting value through customer experience.

2022 83

May 18 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Identify and mitigate risk in customer accounts.

2022 83

Apr 06 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success. Develop and action productivity and performance reporting of customer success management, individuals, and account opportunity. Oversee customer success team productivity and track and report critical customer success KPIs.

2022 83

May 04 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Denver, CO, US Organization: Cin7 As a Director of Customer Success, you will lead the digital-first Customer Success function, focusing on driving product adoption, a positive customer experience, and empower the thousands of existing customers to thrive.

2022 83

Apr 13 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Los Angeles Metropolitan Area, US (Hybrid) Organization: Mahmee As a Director of Customer Success, you will oversee and provide direct support to all platform users (patients, providers, and enterprise customers).

2022 83

Why Product Led Growth is a Customer Success Responsibility

Product Led Growth is fast become a leading business driver in the SaaS world. Find out why your organization should be implementing a product-led growth strategy today, and why customer success should lead it. Download this eBook to learn more!

Apr 27 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, New York, United States Organization: Storm5 As a Vice President of Customer Success, you will understand the account structure and its partner eco-system to formulate a way of working & onboarding plan and executing the same.

2022 83

Apr 26 – Customer Success Jobs

SmartKarrot

Role: Director Customer Success – Lending Location: Charlotte, NC, US (On-site) Organization: Ally As a Director of Customer Success, you will establish robust feedback loops and communication channels (e.g.,

2022 83

Apr 01 – Customer Success Jobs

SmartKarrot

Oversee the customer lifecycle processes, including customer journey milestones, Executive Business Review delivery, and success plan creation. Identify opportunities for continuous account management improvement, including creating customer success playbooks.

2022 83

Apr 28 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Issaquah, WA, US (On-site) Organization: MangoApps As a Director of Customer Success, you will develop a deep understanding of MangoApps concepts, features & use-cases. Deliver on key success metrics such as NPS and CSAT.

2022 83

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

May 06 – Customer Success Jobs?

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Chevin Fleet Solutions As a Director of Customer Success, you will optimize the CS mission, vision, and customer journey map with the VP of Customer Success & Support.

2022 83

Apr 18 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Keeping track of customer organizational changes.

2022 83

Feb 22 – Customer Success Jobs

SmartKarrot

Role: Sr Director of Customer Success Location: Remote, United States Organization: Bluewater Hayes Inc. Build and lead a team of onboarding, customer training and account management professionals. Standardize the template for a Success Plan for customers during their lifecycle.

2022 83

Apr 15 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Phoenix, AZ, US (Hybrid) Organization: Chime Technologies Inc. As a Vice President of Customer Success, you will drive customer success outcomes by influencing product adoption, customer satisfaction, and overall customer success.

2022 83

The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

In its 12th year? Super Forum is the largest and most comprehensive conference for executives, community managers, marketing, membership, and customer success professionals who want to connect, engage, and create better customer and member experiences. And this year, we’re going even bigger as we add Vanilla’s highly regarded Conversations conference into the mix. Register today!

Apr 14 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Atlanta, GA, US Organization: TechBridge, Inc. Communicate and drive the technology vision for the customer experience and instill confidence in customer-facing processes, for both customers and internal teams.

2022 83

Mar 21 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success, US Location: Austin, TX, US Organization: Miro As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Improve customer retention metrics (adoption, retention, engagement).

2022 83

Apr 05 – Customer Success Jobs

SmartKarrot

Role: Enterprise Customer Success Director. As an Enterprise Customer Success Director, you will build and manage trusted relationships across a small portfolio of accounts to secure the partnership and commitment to strategic customers.

2022 83

Apr 12 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, NY Hybrid Organization: Crealytics As a Director of Customer Success, you will develop strong connections with key client stakeholders to understand their needs and invest in their long-term success.

2022 83

Applying Customer Success Strategies to a Customer Community

Speaker: Mike Ellis

Running a successful customer community is not some big and scary initiative, it’s something that you already have the institutional knowledge to achieve. Join the webinar to find out more!

Mar 30 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, United States Organization: Domo, Inc. As a Director of Customer Success, you will be forecasting retention numbers and remaining consistent in that effort. Act as a point of escalation and resource for at-risk customers.

2022 83

Feb 21 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (On-site) Organization: Lexer As a Director of Customer Success, you will lead the onboarding and training for new customers post-implementation. Stay up to date with Customer industry trends.

2022 83

Feb 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director, SaaS (Remote) Location: Remote, United States Organization: Talentify.io Build out a Customer Success team. Focus on driving product adoption, creating a positive customer experience, and account growth.

2022 83

Mar 03 – Customer Success Jobs

SmartKarrot

As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Negotiate effectively with customers and partners and ensure that all Limeade contractual obligations and service commitments are met.

2022 83

The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Find out how to transform customer success teams into revenue-drivers by downloading the playbook today!

Mar 24 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain high customer satisfaction and loyalty.

2022 83

Feb 23 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Seattle, WA, US (Hybrid) Organization: DexCare As a Customer Success Director, you will drive customer loyalty, ensure the customers are satisfied and realizing measurable value from the products, support, and services.

2022 83

Functional Roles of Customer Success

Gainsight

Customer success plays an integral role in the success of any organization. CS efforts impact customer acquisition, upsells, expansions, renewals, and customer advocacy. Customer Success Roles. Customer Success Management.

2022 82

Mar 25 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: New York, NY, US Organization: Pacvue As a Customer Success Director, you will work with brands to identify business priorities and goals. Build, manage, and lead the Customer Success team for Pacvue Commerce.

2022 83

The State of Customer Success Pt. 1

"The State of Success: Part 1" eBook covers 3 predictions for the coming year for Customer Success. We talked with Customer Success leaders from companies such as Oracle, US Bank, Client Success and more! Do these predictions align with your plans for the coming year? Download to find out!