Customer Experience Events, Fall 2021

eGain Blogs

We will be at Booth #241 at the Solutions Expo and will be hosting multiple eGain events at the conference. For more details, visit eGain Events. The post Customer Experience Events, Fall 2021 appeared first on eGain.

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Top 10 Tips for Gathering Event Attendee Feedback

GetFeedback

Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys. Whether you’re hosting a conference, a fundraising event, or an annual gala, you care about the impression you leave on your guests.

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March Madness! Events for Customer Experience Excellence

Experience Investigators by 360Connext

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!

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Planning a B2B hybrid event this year? Seven critical considerations

Forrester Digital Transformation

Hybrid is very much in vogue as marketing leaders look to develop an event mix which delivers audience flexibility, digital insight and improved engagement. Indeed, in a survey we ran late last year, 58% of respondents agreed that all flagship events would be hybrid within 24 months.

2022 83

Cold Calling Tips and Tricks

In recent years, cold calling has become synonymous with rejection and failure. But the numbers aren't that clear; while less than 2% of today’s cold calls actually result in meetings, 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. What’s the verdict?

Join Kustomer at Conversations, a Meta Event

Kustomer

We are excited to announce that Kustomer will be taking the stage at Meta’s inaugural business messaging event, Conversations , on Thursday, May 19, 2022. Click here to register and receive event updates. The transformation is underway and happening fast.

2022 81

The Ultimate Guide to Conference and Event Surveys

GetFeedback

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. You can use them before, during, and after events to gather attendee feedback, stay in tune with sponsors, and monitor overall satisfaction. Pre-event survey questions.

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Creating an engaging, personalized experience with your virtual event

Influitive

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events all year long that attract attendees on the on-set and then craft an event that meets business initiatives and hopefully the customer experience journey. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

Creating Engaging Content Experiences within a Virtual Event

Influitive

Like many other companies, we had to pivot to a virtual event which brought both opportunities and challenges. The post Creating Engaging Content Experiences within a Virtual Event appeared first on Influitive. Events

Post-Event Surveys: What is the Best Time to Send Them Out?

GetFeedback

The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .

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Introducing Event Tracking With Webchat

BirdEye

BirdEye event tracking integrates with Google Analytics in a simple, two-step process. After that, events are tracked and reported automatically in Google Analytics. What Webchat events does Google Analytics Track? See what WebChat event tracking looks like for yourself!

Events

Optimove

Events and Conferences. Optimove created PostFunnel Events Series to give the growing B2C CRM community a home and to facilitating insightful conversations about Relationship Marketing (while munching on great food). Upcoming Events. The post Events appeared first on Optimove

Creating an engaging, personalized experience with your virtual event

Influitive

The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Your Curated Guide to Virtual CX Events

Kustomer

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events.

Customer Experience Virtual Events 2021 – Winter and Spring Spotlight Calendar

Oracle

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead. January 2021 CX Virtual Events. Mobile Next Virtual Event. February 2021 CX Virtual Events. March 2021 CX Virtual Events.

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A Few Free CX Events to Put On Your Calendar

Cyara

customer experience industry CX research digital evolution contact center cx call center cx assurance custserv eventsIt's hard to believe that November is right around the corner already!

Event Survey Questions: 7 Questions You Must Ask Your Attendees

GetFeedback

Building the perfect event requires careful planning and research. To do so, you must engage your participants with well-thought-out event survey questions. Articles

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SaaS & Product Management Events to Attend in 2022

InnerTrends

product manager SaaS Events PM Events Conferences

2022 82

Top Customer Success Events in 2022

CustomerSuccessBox

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. The events create an ideal atmosphere for inspiration, ideation, strategy, and real-world application around customer success.

Join me at Medallia’s Experience 21 Event

Kerry Bodine

On Wednesday, May 19, I’ll be joining forces with my friend and former Forrester colleague Megan Burns at Medallia’s Experience 21 event. Register now for this free event ! The post Join me at Medallia’s Experience 21 Event appeared first on Bodine & Co.

6 Fresh Ways To Make Your Event Special For Your Advocates

Influitive

There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base

30 Best Post-Event Survey Questions to Ask

SurveySparrow

Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event.

5 Reasons to Attend CXNext 2020, a Virtual Event

Bold360

CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers.

2020 52

Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)

Influitive

In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

Important Questions To Answer Before Making Your Events Virtual

Forrester's Customer Insights

Back in March, Nick Barber and I teamed up to help B2B marketers assess whether virtual events were a viable alternative to physical, as COVID-19 forced event managers to cancel in–person events wholesale.

CX Virtual Events – Summer Spotlight Calendar

Oracle

Looking for customer experience virtual events information for the rest of the summer? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this summer. Bookmark this page and check back as we update event information for the remainder of the summer. May 2020 CX Virtual Events. B2B Online Virtual Event. Toronto Network: Virtual Event – CX Strategies for Challenging Times.

Registration Is Open for Xchange 2020: 3 Reason's to Attend This Virtual Event!

Cyara

Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. You guys!

2020 78

Persona Spotlight: Event Attendee

CXApp

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events all year long that attract attendees on the on-set and then craft an event that meets business initiatives and hopefully the customer experience journey. WHY: Events are big business. When you survey the modern event landscape and trends, you have to account for the mobile needs of the event attendee.

[#PitchMyJob] John Paul Events

John Paul

Do you know about John Paul Events? John Paul has its own events agency! We can develop event concepts from A to Z and open secret doors for your clients. L’article [#PitchMyJob] John Paul Events est apparu en premier sur John Paul. Find out more in this video: ? If you want to learn more about our offers, please visit our Customer Loyalty offer page. Inside JP

Customer Experience Awards and Events in 2020

Oracle

Dates for the 2020 CX Impact Awards event not yet released. Winners will be announced during the B2B Marketing Exchange event on February 24th, 2020. Award Ceremony on June 2, 2020 at the 2020 Women in IT Asia Awards event. Dates for the 2020 Bucharest event not yet released. Dates for the 2020 Berlin event not yet released. Dates for the 2020 Ireland event not yet released. Award Ceremony on January 29, 2020 at the 2020 Women in IT London Awards event.

48 Event Survey Questions To Gain Mind-Blowing Insights

ProProfs Chat

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid-event.

CXNext Live: Customer Experience and Virtual Events – What We Learned at CXNext 2020

Bold360

We flipped CXNext 2020 from an in-person event to a virtual event in just 6 weeks, and we’re so proud of everyone whose amazing work made that possible! Insights from our virtual event. Finally, we asked each of the moderators for ideas on how to improve our virtual event.

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Emerging Advertising Trends for Sporting Events

NetBase

Sporting events will not have any fans there to cheer their favorite teams on, at least not any time soon. The post Emerging Advertising Trends for Sporting Events appeared first on NetBase.

How to Plan an Event That Will Get Attendees Talking

Influitive

Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences