Top 10 Tips for Gathering Event Attendee Feedback


Event planning is an adventure, to say the least. Even if it goes off without a hitch, the event doesn’t end when the clock strikes 12. When the event is over, it’s the perfect time to gather feedback and plan for the future. Below we’ll share some quick tips on maximizing attendee feedback with event surveys. Whether you’re hosting a conference, a fundraising event, or an annual gala, you care about the impression you leave on your guests.

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March Madness! Events for Customer Experience Excellence

Experience Investigators by 360Connext

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Jeannie Walters is a TEDx speaker with more than 16 years of experience leading discussion and delivering keynotes as well as leadership and motivational addresses for conferences and corporate events around the world. Events for Customer Experience Excellence appeared first on Customer Experience Consulting. It’s that time of year again!

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Event Survey Questions: 7 Questions You Must Ask Your Attendees


There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. Building the perfect event requires careful planning and research, and to do this, you need to engage your participants with well-thought-out event survey questions. During the event (Mid-event surveys). Event Surveys

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The Ultimate Guide to Conference and Event Surveys


Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. You can use them before, during, and after events to gather attendee feedback, stay in tune with sponsors, and monitor overall satisfaction. Pre-event survey questions.

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Cold Calling Tips and Tricks

In recent years, cold calling has become synonymous with rejection and failure. But the numbers aren't that clear; while less than 2% of today’s cold calls actually result in meetings, 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. What’s the verdict?

Creating an engaging, personalized experience with your virtual event


The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Introducing Event Tracking With Webchat


BirdEye event tracking integrates with Google Analytics in a simple, two-step process. After that, events are tracked and reported automatically in Google Analytics. What Webchat events does Google Analytics Track? See what WebChat event tracking looks like for yourself!



Events and Conferences. Optimove created PostFunnel Events Series to give the growing B2C CRM community a home and to facilitating insightful conversations about Relationship Marketing (while munching on great food). Upcoming Events. The post Events appeared first on Optimove

Post-Event Surveys: What is the Best Time to Send Them Out?


The big event your team spent months planning for has finally come to a close, and it was a success. The only way to know for sure how well your event went is by sending out post-event surveys to attendees. Post-event surveys are a foolproof way to get direct, honest feedback about how you can improve your event for next time with valuable insights. In this post, we’ll share the best times to send a post-event survey to encourage a high number of responses. .

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Creating an engaging, personalized experience with your virtual event


The post Creating an engaging, personalized experience with your virtual event appeared first on Influitive. Events

Your Curated Guide to Virtual CX Events


Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events.

A Few Free CX Events to Put On Your Calendar


customer experience industry CX research digital evolution contact center cx call center cx assurance custserv eventsIt's hard to believe that November is right around the corner already!

30 Best Post-Event Survey Questions to Ask


Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event.

Join me at Medallia’s Experience 21 Event

Kerry Bodine

On Wednesday, May 19, I’ll be joining forces with my friend and former Forrester colleague Megan Burns at Medallia’s Experience 21 event. Register now for this free event ! The post Join me at Medallia’s Experience 21 Event appeared first on Bodine & Co.

Event Survey Questions: 7 Questions You Must Ask Your Attendees


Building the perfect event requires careful planning and research. To do so, you must engage your participants with well-thought-out event survey questions. Articles

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Why Life-Event Marketing Should Be Part of Every Veterinary Marketing Plan

Hallmark Business Connections

Yet, few veterinary practices celebrate or recognize pet life events — birthdays, anniversaries and sorrowful occasions, for example. By celebrating the life events and milestones of pets, veterinary teams can increase client loyalty, generate referrals and reduce missed appointments.

Important Questions To Answer Before Making Your Events Virtual

Forrester's Customer Insights

Back in March, Nick Barber and I teamed up to help B2B marketers assess whether virtual events were a viable alternative to physical, as COVID-19 forced event managers to cancel in–person events wholesale.

5 Reasons to Attend CXNext 2020, a Virtual Event


CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers.

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6 Fresh Ways To Make Your Event Special For Your Advocates


There’s nothing quite like the rush of energy you get from hosting a live event. Advocate Engagement Community Managers Customer Marketers Event Marketing Rewards and Recognition Uncategorized advocacy marketing advocate marketing B2B marketing b2bmarketingzone boost event roi customer engagement customer experience customer experience event customer-focused events event event marketing events quick base

Registration Is Open for Xchange 2020: 3 Reason's to Attend This Virtual Event!


Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. You guys!

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Delighting Customers With Experiential Marketing At Events (With Examples & Tips!)


In the B2B world, where events can sometimes be standardized affairs, savvy marketers know that standout experiences are the best way to cut through the noise and inspire word-of-mouth promotion. The post Delighting Customers With Experiential Marketing At Events (With Examples & Tips!) Event Marketing advocacy advocacy marketing advocate at events advocate community advocate marketing advocate marketing program advocate rewards customer engagement

Top 5 Must-Attend Virtual CX Events for 2020


But does this mean the end of all CS and CX events? COVID-19 has presented many challenges for the customer service and customer experience industries.

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Reuters Events Customer Service & Experience 2021: Free Live Pass

CSM Magazine

Reuters Events: Customer Service & Experience 2021 will be returning to the virtual stage on October 5-6th and the event is committed to showcasing the world’s most customer-centric leaders. Reuters Events would like to invite you to register for a free Live Pass which will allow you to gain exclusive access to the full livestream of content during the event. Reuters Events: Customer Service & Experience 2021 has assembled an unrivalled speaker faculty.

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[#PitchMyJob] John Paul Events

John Paul

Do you know about John Paul Events? John Paul has its own events agency! We can develop event concepts from A to Z and open secret doors for your clients. L’article [#PitchMyJob] John Paul Events est apparu en premier sur John Paul. Find out more in this video: ? If you want to learn more about our offers, please visit our Customer Loyalty offer page. Inside JP

Customer Experience Virtual Events 2021 – Winter and Spring Spotlight Calendar

Smarter CX

Looking for customer experience virtual events information for 2021? We’ve compiled a CX professional’s guide to virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. Bookmark this page and check back as we update event information throughout the winter and spring months ahead. January 2021 CX Virtual Events. Mobile Next Virtual Event. February 2021 CX Virtual Events. March 2021 CX Virtual Events.

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Is This The Future of Events Post Pandemic?

Beyond Philosophy

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events.

How To Get The Most Out Of A Virtual Event

Forrester's Customer Insights

In many ways, virtual events are more convenient than in-person events, but they demand a different approach as a delegate. Age of the Customer customer experience Europe

48 Event Survey Questions To Gain Mind-Blowing Insights

ProProfs Chat

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. But how do you map the success or failure of an event? How can you ensure the success of similar events in the future? Mid-event.

CXNext Live: Customer Experience and Virtual Events – What We Learned at CXNext 2020


We flipped CXNext 2020 from an in-person event to a virtual event in just 6 weeks, and we’re so proud of everyone whose amazing work made that possible! Insights from our virtual event. Finally, we asked each of the moderators for ideas on how to improve our virtual event.

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How to Plan an Event That Will Get Attendees Talking


Running in-person events—such as user conferences—is a great opportunity to put a face to the customer advocates you engage with digitally on a regular basis. The post How to Plan an Event That Will Get Attendees Talking appeared first on Influitive. Event Marketing Events conferences event marketing events trade shows user conferences

Use your community to take events online


As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected.

Use your community to take events online


As almost all in-person events are cancelled in the wake of the Coronavirus (Covid-19), there has never been a more important time to stay connected.

The Definitive Guide to ONLINE Customer Experience Events

Kerry Bodine

While some in-person customer experience conferences in parts of the world less affected by the pandemic seem to be moving forward for fall 2020, there’s no clear indication of when the global events industry will get back to some kind of new normal.

Pulse Everywhere: The Biggest Event Pivot of My Career


My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Hello!

5 Tips for Hosting a Successful Virtual Company Event

CSM Magazine

Whether you are running virtual team meetings, high-level management boardroom conferences, webinars and online summits, or, simply creating a virtual team-building to keep your team engaged and interactive, you will need to get everything fully organized in order to run the event.