TechStyle Fashion group automates millions of calls and chats each year with conversational AI. The first step in their journey was deciding whether to tackle internally as a DIY project or outsource design & operation to a partner. Hear their experience dabbling with both approaches and how the considerations are different for each company.

Tune in on April 15th and learn about things such as:

  • TechStyle's journey to omnichannel self-service
  • How TechStyle saw $1.1M in first-year savings
  • Why their virtual agent CSAT rivals live agents

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