WEBINAR SERIES

CX Trends for Success

The CX Trends for Success Webinar Series showcases experts, thought leaders, and practitioners providing actionable insights, latest trends, best practices and real-world examples of the changing landscape of customer experience.

This series will cover:

  • How to measure the "Ease of Doing Business" and customer effort
  • What to do with customer feedback
  • How to effectively lead a customer service team

and much more!

Webinars

Open each webinar for more information!

Forget CX: Measure "Ease of Doing Business" Instead

Curtis Bingham, CEO, Chief Customer Officer Council

On Demand
Recorded January 15, 2020

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Developing and Executing Effective CX Metrics, Measurements and ROI

Bob Azman, Founder and CXO, Innovative CX Solutions, LLC

On Demand
Recorded February 25, 2020

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Customer Success: A CCO's Journey of Trials, Celebrations, and Everything In Between

Jeb Dasteel, Former CCO, Oracle and Owner, Dasteel Consulting

On Demand
Recorded March 4, 2020

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More webinars coming soon!

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