Changing Your Loyalty Program? Here’s What To Consider

Forrester Digital Transformation

Today, brands leverage loyalty programs to acquire and retain customers, particularly those they lost during the height of the pandemic. As both customer and business needs change, programs are evolving […].

Top 7 reasons customer loyalty programs fail

Perkville

Avoid these common mistakes when creating a customer loyalty program

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Do Loyalty Programs Really Create Loyalty?

ShepHyken

Lately, I’ve been asked about loyalty programs. Any company can create a loyalty program. But, there is some confusion around what exactly a loyalty program is. A Wikipedia definition of a loyalty program summed it up well: Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

The Benefit of Loyalty Programs Amidst Rising Inflation

IntouchInsight

As anyone who has recently filled up their gas tank or purchased groceries will tell you, the cost of living just keeps going up. Consumer reactions to this vary greatly. Some people will shop sales while others will buy in bulk.

Creating a Customer Loyalty Program? Get Started in 5 Steps.

ClientSuccess

And as customer success leaders, it’s even harder to develop programs and processes to give your team the freedom and flexibility to engage with customers in this way. . What is a customer loyalty program? Identify the benefits of your customer loyalty program.

Customer Loyalty Program: The Ultimate Guide

ProProfs Chat

If you find yourself sharing the same concern frequently, then you need to build a customer loyalty program. But with the awesome customer loyalty programs in place, they’ve successfully ensured that customers return to their store to make a purchase and earn more points.

3 must-haves for any gym loyalty program

Perkville

Here are three things to remember when running a loyalty program at your fitness center

Four myths about loyalty programs debunked

Perkville

Don't let myths about loyalty programs stop you from starting a successful one at your business. Here are four of the most common ones, debunked

How to use loyalty program data in email marketing campaigns

Perkville

The data from your loyalty program can be used to enrich your email marketing campaigns and make them more effective. Here's how

Mine your data before you change your loyalty program

PK

Recently, a major retailer asked PK to assess its loyalty program, which had first launched in the late 1990s. By one metric—retention rate—the retailer’s program was still successful. The post Mine your data before you change your loyalty program appeared first on PK.

What franchises look for in a customer loyalty program

Perkville

Choosing the right loyalty program software for your business is essential to ROI. Here are the key features that we see franchise owners look for

How to get more customers to join your loyalty program

Perkville

Learn how to increase your conversion rate and get more customers joining your loyalty program

How to get more referrals from your customer loyalty program

Perkville

Check out these tips to get more referrals from your customer loyalty program

4 Effects of Implementing a Loyalty Program

Perkville

Loyalty programs may seem like a fun way to interact with your customers. The truth is that they're actually effective at achieving specific goals

How Loyalty Programs Drive Retention

Perkville

Sunil Saha, Perkville's CEO, was interviewed on The Fitness Business Podcast with Chantal Brodirck

How Loyalty Programs Drive Retention

Perkville

retention customer retention podcast The Fitness Business Podcast Chantal Brodrick loyalty programs

5 Elements to Designing a Killer Gym Loyalty Program

Perkville

Learn what it takes to design and run a gym loyalty program that increases member engagement to improve retention and generate referrals

How To Build A Customer Loyalty Program

ProProfs Chat

Loyalty goes a long way in defining and building relationships between people. How to Cultivate Customer Loyalty. The primary purpose of a customer loyalty program is to leverage the current customers into promoting the brand and retaining new customers. The question arises as to what approach should a business take to cultivate brand loyalty among its customers. You can’t cultivate brand loyalty without being in tune with the needs and wants of your customers.

Top 10 Examples of Spa and Salon Loyalty Programs

FiveStars

Gaining new customers may seem like the best way to help your business grow, but keeping those customers with a salon loyalty program is more effective in expanding your bottom line. The post Top 10 Examples of Spa and Salon Loyalty Programs appeared first on Fivestars Insights.

3 Things Vitamix Can Teach Brands About Successful Loyalty Programs

Oracle

In a recent webinar hosted by Oracle, Vitamix, a leading global manufacturer of high-performance blending technology for consumers and commercial settings, shared three ways to elevate customer experience and deepen loyalty. Design your loyalty program to foster engagement. Design your loyalty program with your goals and objectives in mind. The team wanted their program to reward the small brand interactions that foster engagement – not just drive purchases.

Using Promotional Overlays as Extensions of Loyalty Programs

Merkle

When it comes to differentiation from the competition and giving your customers reasons to continue using your products or services, nothing is as effective as a loyalty program.

Loyalty Programs!?! We Don’t Need No Stinkin’ Loyalty Programs!!!

Beyond Philosophy

Without fear of (much) argument, it’s a fair statement that all companies want, and try to generate and achieve, optimum loyalty from their customer base. For the past several decades, many companies have relied on customer loyalty cards or programs, by which they can track purchase behavior and give rewards for repeat and volume buying activity. Customer loyalty programs are especially popular among retailers. also has no loyalty program.

7 Tips For Building Effective Customer Loyalty Programs

Vanilla Forums

When we talk about loyalty, it’s likely that the first thing that manifests in your mind is expectations. Loyalty is something that you expect from your significant other, your employees, your partners, and definitely, your customers. The foundation of brand loyalty depends on it.

Why Customer Rewards and Loyalty Programs Are Successful

Perkville

Here you can read why customer rewards and loyalty programs are successful. They fit the desires and needs of both your business and your customers

[CX Tribe] 16 November 2021 – Better Loyalty Program Targeting

Genroe

The post [CX Tribe] 16 November 2021 – Better Loyalty Program Targeting appeared first on B2B Marketing | Customer Feedback | Net Promoter Score | Genroe. CX Tribe is the best Customer Experience insights, case studies and statistics. Human curated. Delivered weekly.

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Building Loyalty Requires More Than a Loyalty Program

Merkle

Our Loyalty Barometer Report covers emerging loyalty topics and examines how consumer mindsets are shifting, so brands can ensure their customer strategies are current and relevant.

Worried About Losing Cookie Tracking? Look To Your Loyalty Program

Forrester's Customer Insights

A loyalty program is a great way to collect zero-party data. Read how your loyalty program can be a powerful tool in the post-cookie world. Age of the Customer Big Data customer loyalty data mining and collection personalization promoted

3 Ways Retailers Can Leverage Loyalty Programs for Growth

Oracle

Over the years, the concept of brand loyalty hasn’t changed, but a brand’s approach to customer loyalty and retention has. Customer loyalty is shifting to brands that deliver exceptional customer experiences using more relevant personalization. Whether a brand interaction occurs online, in-app, in-store, over the phone, or across the social landscape, brands who recognize customers across all touch points are the ones driving successful loyalty.

A Guide to Customer Loyalty Programs  

Kitewheel

Why Customer Loyalty Programs Matter. Customer loyalty programs influence the likelihood that a customer will continue purchasing from a given company rather than their competition. The Benefits of Loyalty Programs . What Makes a Good Loyalty Program? .

5 Tips For Engaging Sales In Your Customer Loyalty Program

InMoment XI

I recently sat down with my colleague Jamie Ziegler to chat about the role of sales organizations in customer loyalty programs – an important consideration for B2B companies. Jamie has a wealth of practical knowledge on the topic having run global loyalty programs at JD Edwards and VMware and spent several years as an enterprise salesperson herself. Here are five of the less obvious items you can use to give your program a boost.

2013 200

5 Tips For Engaging Sales In Your Customer Loyalty Program

InMoment XI

I recently sat down with my colleague Jamie Ziegler to chat about the role of sales organizations in customer loyalty programs – an important consideration for B2B companies. Jamie has a wealth of practical knowledge on the topic having run global loyalty programs at JD Edwards and VMware and spent several years as an enterprise salesperson herself. Here are five of the less obvious items you can use to give your program a boost

2013 200

5 Tips For Engaging Sales In Your Customer Loyalty Program

InMoment XI

I recently sat down with my colleague Jamie Ziegler to chat about the role of sales organizations in customer loyalty programs – an important consideration for B2B companies. Jamie has a wealth of practical knowledge on the topic having run global loyalty programs at JD Edwards and VMware and spent several years as an enterprise salesperson herself. Here are five of the less obvious items you can use to give your program a boost

2013 200

Build the Right Customer Loyalty Program

QuestionPro Audience

For that reason, consumer-facing companies find it essential to have some type of customer loyalty program. But with so many different loyalty programs out there, how do you know which one is best for you (and your customers!)? Consider these different points as you search for the things you want in a perfect customer loyalty program. When programs are hard to use (or even just unpleasant to use), customers won’t use it.

5 Tips for B2B Loyalty Programs Inspired by B2C

Influitive

Loyalty programs are pretty commonplace with consumer brands but don’t seem to be as prevalent in B2B. This is because the traditional loyalty model of cash incentives doesn’t translate as well to business customers. The post 5 Tips for B2B Loyalty Programs Inspired by B2C appeared first on Influitive. In B2B, purchase decisions involve more than one stakeholder and your core user is not always the person paying the bill. […].

4 Ways To Build A Better Loyalty Program

ERDM

Article by Ernan Roman Featured on CMO.com Millennials and Gen Zs view traditional loyalty programs as “manipulative,” “hierarchical,” and “built around exclusions.”. Those are highlights from VoC research conducted by ERDM for Detroit-based watchmaker Shinola, which was looking to revamp its loyalty program. These findings point to a need for brands and marketers to flip the concept of loyalty. Include Me Loyalty members want to be part of your brand’s story.