Webinar Related Topics 
InMoment XI
DECEMBER 30, 2021
It’s fair to say that we all learned a few crucial lessons within the past year(s) about the shift in customer expectations and needs—and we’ve strived to put our learnings into a few CX strategy webinars. Watch the webinar to get the full inside scoop! Find out the other secrets to winning these moments when you watch the webinar!
Feedbackly
OCTOBER 10, 2023
We’ll be looking at this question at the upcoming webinar together with Mikko Määttä, Head of Marketing at Frosmo , and Kristian Stolt, COO of Feedbackly. Both men are experts in their field and it is guaranteed to be a highly valuable webinar with lots of practical stories and examples.
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InMoment XI
MARCH 23, 2020
Join top customer experience and research experts from Inmoment and MaritzCX, and Inmoment company, in this webinar as they provide answers to your critical. Don’t stop listening to your customers during this critical time! View Article.
Genroe
OCTOBER 17, 2023
Yes, the customer feedback process does drive long term customer loyalty and lifts revenue but you can also use the data in […] The post Using Customer Feedback To Grow Sales [On-Demand Webinar] appeared first on Genroe | Customer Experience | Net Promoter Score.
Speaker: Steve Pappas
This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. Register today and receive FREE GIFTS from Steve after the webinar! 💥 Enter conversational AI - an absolute game-changer (if done right) in redefining CX norms.
Feedbackly
SEPTEMBER 11, 2023
Únete al Webinar para descubrir cómo la Experiencia Emocional está transformando las bases de la Experiencia del Cliente. Es por esa razón por el que organizamos este Webinar. El Webinar será presentado por Marcelo Nardini , Cofundador y Director General de WOW! Aunque el desafío es: saber cómo medir la Experiencia Emocional.
Genroe
OCTOBER 17, 2023
In this one hour webinar we will share, using Excel: The post Practical Survey Analysis in Excel [On-Demand Webinar] appeared first on Genroe | Customer Experience | Net Promoter Score.
Speaker: Keith Kmett, Principal CX Advisor at Medallia
Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys.
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
In this exclusive webinar with Shawn Phillips, you'll learn how great organizations are: Using AI tools to go deep into understanding their customers Building unique journeys to ensure customers solve their problems in the way that they want Doing all of this simultaneously with a low cost to serve Don't miss this session!
Speaker: Dave Seaton, CEO of Seaton CX
Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
In this exclusive webinar, Diane Magers will guide you through the journey of aligning your customer and employee experience strategy with financial success. To gain buy-in from the C-Suite and key stakeholders, it’s crucial to illustrate how Experience Management translates into clear, measurable business results.
Speaker: Dennis Snow, President, Snow & Associates
This webinar will provide you with strategic tools that can be used to raise the bar of service throughout your organization. In this webinar, you will learn to: Build a customer-centric culture. Break down organizational silos, creating a “one organization” mentality.
Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien
Tune into this webinar to learn: How online search behavior is evolving. Fortunately, there are a handful of steps you can take right now that will immediately impact your business's pace in local search, and we're happy to share them. Common mistakes brands encounter with local search and how to fix those.
Speaker: Rhonda Basler, Director of Customer Engagement, Hallmark Business Connections
In this webinar you’ll learn: Why emotions drive your business, where to start and how to bring out the human side of your brand. Learn how to humanize your brand by embracing empathy, creativity and compassion to drive real results. 6 Ways to Make Your Employees More Human. 10 Ways to Humanize Your Brand.
Speaker: Rachel Orston, CCO of SmartRecruiters & Latane Conant, CMO of 6Sense
Join us Thursday, August 25 at 12PM ET for this exciting webinar. How to effectively engage and optimize your customer experience. Models for collaboration across the organization. Business outcomes of organizational alignment.
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