InMoment XI

OCTOBER 10, 2022

Take a step towards higher response rates by downloading the document below! Download the White Paper. If you are looking for technical and non-technical solutions to create the ultimate e-mail survey invitation, look no further. Start measuring Net Promoter Score with InMoment.

Net Promoter Score 368

Net Promoter Score White Paper NPS 2005 368

TechSee

OCTOBER 22, 2024

To gain a deeper understanding of just how visual intelligence can transform enterprise service, be sure to download our comprehensive industry report. To learn more about the benefits of visual intelligence and how TechSee can help your business achieve its CX goals, download our industry report today.

Technology 109

Technology Download Customer Satisfaction Culture 109

InMoment XI

NOVEMBER 16, 2023

Download the full summary of our XI Forum Europe 2023 here By aligning strategies with the intertwined needs of customers, employees, and the business, companies can drive impactful improvements that lead to sustainable growth and enhanced customer loyalty.

Workshop 447

Workshop 2023 Healthcare Travel 447

TechSee

OCTOBER 17, 2024

For a more detailed analysis, be sure to download our comprehensive white paper and industry report. Download our white paper and industry report today to uncover the full potential of these technologies for your business. Ready to increase customer loyalty and reap the financial rewards of visual AI?

White Paper 109

White Paper Customer Satisfaction Telecommunications Download 109

InMoment XI

AUGUST 8, 2023

Download for free today! To learn more about what makes a great survey and how to combat survey fatigue, we’ve put together a framework in this new paper, Transactional Customer Experience Survey Best Practices.

Net Promoter Score 435

Net Promoter Score Customer Service Representative Feedback Touchpoint 435

InMoment XI

AUGUST 20, 2024

Dedicated Help Section: Create a section on your website where clients can access resources like downloadable forms, legal checklists, or links to important legal information. Download the Report This demonstrates that your firm is client-centric and committed to helping.

Management 369

Management Social Media 2024 Download 369

Optimove

DECEMBER 31, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Staying ahead of customer engagement trends enables marketers to drive loyalty, increase revenue, and outpace the competition in 2025. Emotion Drives Engagement : Personalized, emotion-led messaging (e.g.,

2025 69

2025 Customer Engagement Engagement E Commerce 69

Optimove

JUNE 29, 2025

Download the report The post AI and the Future of the Retail Marketer appeared first on Optimove.

Retail 76

Retail Marketing 2025 Download 76

GetFeedback

AUGUST 14, 2019

Download our free Customer Satisfaction Score toolkit for customer satisfaction best practices, a free CSAT survey template, and much more. Download the Toolkit. Measure your Customer Satisfaction Score (CSAT) and its ROI with our interactive calculator. You’ll get custom recommendations based on your score. Get Calculator.

Customer Satisfaction 389

Customer Satisfaction Customer Centricity Feedback Customer Journey Mapping 389

InMoment XI

AUGUST 30, 2022

To learn more about customer satisfaction surveys and the best way to utilize them, download our free white paper here! Timing your surveys right, and designing them effectively will help you get all the information you need to keep your customers happy and satisfied with your products.

Customer Satisfaction 370

Customer Satisfaction Net Promoter Score White Paper Effort Score 370

Optimove

JANUARY 5, 2025

Up your mobile marketing game with this guide Download Now Why it Matters: Integrating Viber into Optimove opens new opportunities for brands to engage global audiences in a powerful channel with hyper-personalized, real-time campaigns.

2025 59

2025 Marketing Download Demo 59

Optimove

OCTOBER 14, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: This post highlights the growing challenge of marketing fatigue, particularly during the holiday season when customer engagement is critical. This minimizes overload while increasing relevance.

Consumers 59

Consumers E Commerce Marketing 2024 59

InMoment XI

AUGUST 17, 2023

To access all the key drivers of NPS and discover who the leading brands are in the UK, download your copy of the report findings here. Invest in Learning and Development: Offer continuous learning and development opportunities to enhance employees’ skills and knowledge. Take The Lead!

Net Promoter Score 370

Net Promoter Score NPS Customer Satisfaction 2023 370

Optimove

OCTOBER 29, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: Marketers will see the growing importance of email personalization and relevance in driving consumer engagement during the competitive holiday shopping season.

Marketing 52

Marketing 2024 Download 2023 52

Thematic

JUNE 23, 2025

In fact, our new buy-build-partner downloadable guide maps out every decision layer in this process, helping you decide what to build, what to buy, and how to blend the two for maximum impact. Download NLP Generative AI Text Analytics Handbook Build, Buy or Partner? Our downloadable guide dives even deeper.

Feedback 62

Feedback Government Download ROI 62

InMoment XI

NOVEMBER 9, 2021

To learn the next five steps to an award-winning CX transformation, download the full guide here! In fact, for three consecutive years, our clients have won the award for “Best CX Transformation” through the CX Awards!

Roadmap 370

Roadmap Customer Experience Customer Retention Download 370

Optimove

FEBRUARY 10, 2025

Download the report The post Optimove Insights: 2025 Consumer Marketing Fatigue Report appeared first on Optimove.

2025 76

2025 Consumers Insights Marketing 76

Optimove

FEBRUARY 6, 2025

See the difference control groups make in this guide Download Now Optimove Insights’ analysis of over 1.28 A DIY Approach to Calculating your Customer LTV Download Now In summary The post-NFL season is make or break for retention. The solution? Calculate Your Customers LTV!

Sports 75

Sports Download Events Demo 75

Optimove

JANUARY 2, 2025

Create personalized offers that resonate with individual preferences Build loyalty programs designed to reward and retain high-value players Focus on impactful communication to engage without overwhelming Download the report now and transform your approach to customer retention.

2025 76

2025 Consumers Insights Marketing 76

Experience Investigators by 360Connext

AUGUST 31, 2021

If you’ve read my article on Listening Assessments or downloaded our free Customer Interview Guide resource , you know I love customer feedback that tells a story and contextualizes our other data. What are the Best Customer Feedback Questions to Ask? I talk and write a lot about customer feedback.

Feedback 380

Feedback Reference Customers Loyalty 380

ShepHyken

NOVEMBER 6, 2024

Click here to download it at no charge. Stop wasting time thinking about it, and go meet with your team to discuss how you can create a more convenient experience that gets customers to say, “I’ll be back!” One final comment. I just released a special report on convenience.

2024 83

2024 Workshop Customer Service Training Download 83

Optimove

JANUARY 21, 2025

Download the report to adapt your strategy and build lasting customer loyalty. Relevance sparks action: Offers aligned with preferences and timing deliver results. Timing builds trust: The right message at the right time strengthens connections. Dont let your marketing blend into the noise.

2025 76

2025 Consumers Insights Marketing 76

Optimove

JANUARY 6, 2025

See the difference control groups make in this guide Download Now Why it Matters: If marketers can convert one-time fashion and beauty customers into multi-time customers, this will increase lifetime customer value. This post will show the value of multi-time customers and give tips on driving customer loyalty and increasing profits.

Fashion 59

Fashion E Commerce Omnichannel Loyalty Programs 59

Optimove

FEBRUARY 11, 2025

See the difference control groups make in this guide Download Now Why it matters: Understanding hidden data is key to unlocking insights that drive smarter, proactive strategies. Just as the characters search for irregularities in numbers, companies are mining data to uncover hidden insights about their customers.

Social Media 64

Social Media Download Insights Demo 64

Optimove

DECEMBER 4, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: With over 70% of e-commerce shopping carts abandoned before completing a purchase, retailers are losing significant revenue. Download Now: 9 creative email tactics Download Now>> 4.

E Commerce 52

E Commerce Download Retail E-support 52

Experience Investigators by 360Connext

APRIL 23, 2024

Resources Mentioned: Download the free CX Mission Statement Workbook Download the free CX Success Statement Workbook Is Customer Experience Worth It? Your journey to elevating customer experience starts with real-world applications and continuous dialogue to keep your strategies at the forefront of innovation.

Download 162

Download ROI Connections Innovation 162

Thematic

JULY 7, 2025

Download VoC Handbook Best Practices For Analyzing Open-Ended Questions Authored by Alyona Medelyan (PhD in Natural Language Processing & Machine Learning), this is a complete guide on the analysis of qualitative data. Download your free copy today! These steps build a structured context, so your LLMs or BI tools can drive action.

Feedback 62

Feedback Government NPS Download 62

TechSee

JUNE 16, 2021

However, the solution’s complexity and app download requirement had become a barrier to adoption amongst agents and customers, resulting in low ROI. Costa Express UK partnered with TechSee to deploy a visual remote assistance platform that required no app download.

ROI 251

ROI Wireless Download Technology 251

Optimove

OCTOBER 16, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lottery operators can use the latest in CRM Marketing to elevate player experiences through true personalization. How to treat every campaign like a marketing experiment Download Now >> 1. Download Now 3.

Download 59

Download Touchpoint Social Media Communication 59

InMoment XI

FEBRUARY 22, 2022

You have two options: 1) Download a raw extract of the verbatim and read through it month by month, gain an understanding of what customers are saying, then talk to the team about it. Let me give you an example—let’s say you need to understand what customers are saying about your employees each month.

Download 370

Download Financial Feedback Metrics 370